Connext

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Connext Global Solutions is a non-voice bpo/back office services company. The midsize Honolulu, Hawaii-based agency was launched in 2014. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.

Client Insights

Industry Expertise

Information technology

40%

Financial services

35%

Medical

10%

Dental

5%

Real estate

5%

Retail

5%

Client Size Distribution

Midmarket ($10M - $1B) 85%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

Connext was hired by a Title & Escrow company to provide staff augmentation services. The company chose Connext for their new approach to outsourcing transaction management and business processing needs. Although the project details are confidential, the client appreciated the professionalism and helpfulness of the Connext team throughout the project. Initially, five resources were provided to assist with internal processing tasks, but after recognizing the team's strength, the client expanded to over 20 employees supporting various business functions.

Connext was hired by Simpay-Alpha Card, a payment services company, to provide IT staff augmentation. The company required system updates and process management, particularly during workload surges. The client chose Connext for their engaging approach, alignment with their core values, and commitment to retaining people. The client appreciated Connext's detailed project management and recruitment process, which involved leveraging job descriptions, asking relevant questions, and presenting suitable candidates.

A real estate development firm hired Connext for accounting services, including payroll, accounts payable and receivable, back office administration, and property management. The client selected Connext after a rigorous process, praising their customer service and responsiveness. The engagement involved hiring and onboarding a controller/manager and three staff resources to manage financial operations. The client appreciated Connext's straightforward billing structure, which involved monthly billing per resource at a fixed rate. Four resources from Connext, including one controller and three staff accountants, worked with the client.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0