Baltic Assist

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Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

Client Insights

Industry Expertise

Financial services

30%

Information technology

10%

Medical

10%

Other industries

10%

Real estate

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 20%

Common Project Size

$10K-$49K 7 projects

<$10K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
16 Reviews

Baltic Assist was hired by Scale3C, a product development and outsourcing company, to provide financial audit and accounting services. The team of 2-5 employees from Baltic Assist was selected due to their competitive pricing, cultural fit, and good value for cost. They were onboarded as an accounting outsource partner and later expanded their services to prepare a full financial audit. Based on the audit findings, they prepared a financial strategy document and continued consulting and monitoring processes until certain KPIs and OKRs were reached.

A financial services company hired Baltic Assist to perform technology risk assessments and provide logistical support for the management of risk assessments and documentation. The company chose Baltic Assist due to their close geographic location, budget-friendly pricing, and alignment with company values. Baltic Assist's team of 2-5 employees supported the company with ongoing technology risk assessments, which involved assessing and documenting risk and managing stakeholders.

In-Motion Software, a company that builds, implements, and supports core company applications, hired Baltic Assist for back-office outsourcing. Baltic Assist was selected due to their great cultural fit and good value for cost. They assisted in finding and retaining a talented and cost-efficient team in Lithuania to build a next-gen ERP system. The team provided flawless onboarding, great amenities, and a training week, proving their efficiency and dedication to the project.

Timeliness

4.6

Service Excellence

4.8

Value

4.6

Would Recommend

4.8

Awards

128673

2024

128686

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128780

2024