SkyTech Solutions

SkyTech Solutions was hired by a Saudi telecom company to streamline their order processing operations. The team of 6-10 employees developed a customized order management system, integrating tools for automatic verification and processing of orders. This facilitated real-time communication with the warehouse and shipping partners. A comprehensive dashboard was also provided, allowing the company to monitor the entire process seamlessly. The telecom company found SkyTech Solutions through an online search and chose them due to their aligned company values.

A software company hired SkyTech Solutions to provide round-the-clock customer support. The SkyTech team, consisting of 6-10 employees, provided multi-channel support via email, chat, and voice. They integrated their CRM system with the software company's database, ensuring every customer interaction was recorded and monitored for quality and training purposes. The software company found SkyTech Solutions through an online search and selected them due to their competitive pricing and good value for cost.

All City Duct Cleaning, an air duct cleaning company, engaged SkyTech Solutions to increase sales, enhance customer satisfaction, and boost brand awareness. A team of 20 from SkyTech provided omnichannel customer support services, handling customer inquiries, concerns, and requests promptly and professionally. They also implemented telesales strategies to convert leads into customers, focusing on closing deals and securing service bookings. In addition, they managed the company's digital marketing efforts, creating and executing campaigns to increase online visibility via various channels, including social media, email marketing, and PPC advertising. The duct cleaning company found SkyTech Solutions through an online search and chose them due to their high ratings and budget-friendly pricing.