Top 100 Small Business Call Center Services

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Top 100 Small Business Call Center Services

The Best of April 2024

Looking for a top small business contact center?

Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities. 

Jump to Most Reviewed Companies

List of the Best Small Business Voice Services Providers on the Market

  • 121
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

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    Clients

    • J2 GLobal

    Industries

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  • 122
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • San Francisco, CA

    UnboundB2B is a San Francisco, California-based content marketing company. The midsize team provides content marketing, email marketing, digital strategy, and social media marketing and was established in 2016.

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    Industries

  • 123
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.2
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Salt Lake City, UT

    Launch Leads, an advertising company, was founded in 2009. The midsize team provides advertising, voice services, business consulting, marketing strategy, and more. The firm is in Salt Lake City, Utah and , .

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    Industries

  • 124
    (29 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook
  • 125
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Tallinn, Estonia

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

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    Industries

  • 126
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 127
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • San Salvador, El Salvador

    Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

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    Industries

  • 128
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • Orem, UT

    Squeeze Media is a voice services provider based in Orem, Utah. Their team of over 50 supports businesses of all sizes across a range of industries, such as financial services, health care, and consumer products. Founded in 2009, they also provide non-voice BPO services.

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    Clients

    • American Standard

    Industries

  • 129
    (3 Reviews) 4.3
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

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    Industries

  • 130
    (31 Reviews) 4.6
    • Timeliness

      1.6
    • Service Excellence

      4.6
    • Value

      1.6
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    • UCLA

    Industries

  • 131
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 132
    (14 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Langley, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

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    Clients

    • Microsoft Dynamics

    Industries

  • 133
    (19 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL

    Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

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    Industries

  • 134
    (19 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

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    Industries

  • 135
    (6 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

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    Industries

  • 136
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Cape Town, South Africa

    Delta-v is a Cape Town, South Africa-based sales outsourcing company. The agency offers sales outsourcing and business consulting and is small.The agency was launched in 2020.

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    Clients

    • Lokulus

    Industries

  • 137
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

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    Clients

    • Sofina Foods Inc.

    Industries

  • 138
    (9 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    • Crate&amp;Barrel

    Industries

  • 139
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      4.6
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults

    Industries

  • 140
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.4
    • $1,000+
    • 50 - 249 employees
    • Riverbank, CA

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

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    Clients

    • Wells Fargo

    Industries

  • 141
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

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    Industries

  • 142
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Davao City, Philippines

    Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.

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    Industries

  • 143
    (10 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Long Beach, CA

    Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

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    Clients

    • LevelUp

    Industries

  • 144
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Established in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.

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    Industries

  • 145
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Orlando, FL

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • NTM (National Technology Management)

    Industries

  • 146
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.6
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 147
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Fredericksburg, VA

    Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.

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    Industries

  • 148
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 149
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.

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    Clients

    • Mind Future Gaming

    Industries

  • 150
    (13 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom
    Friday Solved, a business consulting company, is based in London, United Kingdom. They offer business consulting, marketing strategy, content marketing, content writing services, and more and were established in 2018.
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    Industries

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