Top 100 Small Business Call Center Services
The Best of April 2024
Looking for a top small business contact center?
Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
Check out our directory of Small Business call centers. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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91
- $1,000+
- 50 - 249 employees
- Farmington, CT
Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts. Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process."
Clients
- CT Technology Council
Industries
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92
- $5,000+
- 250 - 999 employees
- Kansas City, MO
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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93
- Undisclosed
- 250 - 999 employees
- Portland, OR
LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.
Clients
- The Law Office of Robert David Malove
Industries
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94
- Undisclosed
- 50 - 249 employees
- Margate, FL
Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.
Clients
- Keiser University
Industries
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95
- $10,000+
- 250 - 999 employees
- Kuala Lumpur, Malaysia
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
Clients
- Telco
Industries
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96
- $1,000+
- 250 - 999 employees
- Gilbert, AZ
Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
Clients
- ATT
Industries
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97
- $5,000+
- 10 - 49 employees
- Miami, FL
Amplibiz is a sales outsourcing company founded in 2020. They are located in Pembroke Pines, Florida and have a small team. Their services include sales outsourcing, business consulting, back office outsourcing, and customer service outsourcing.
Industries
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98
- $5,000+
- 10 - 49 employees
- Bengaluru, India
Established in 2017, LeadStrategus is a small sales outsourcing company based in Bengaluru, India. Their services include sales outsourcing, market research, marketing strategy, social media marketing, and more.
Industries
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99
- $1,000+
- 10 - 49 employees
- San Diego, CA
First Point Communications is an appointment setting service based in San Ysidro, Calif., and founded in 2014. With more than 10 experts, they offer voice services, direct marketing, and content marketing solutions for clients in the fields of business and financial services.
Clients
- Canon Solutions America
Industries
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100
- $5,000+
- 50 - 249 employees
- Evanston, IL
Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.
Clients
- HomeAdvisor
Industries
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101
- Undisclosed
- 10 - 49 employees
- Sharjah, United Arab Emirates
Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.
Industries
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102
- $5,000+
- 1,000 - 9,999 employees
- Miami, FL
Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.
Clients
- WoodBows
Industries
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103
- $5,000+
- 2 - 9 employees
- Sarasota, FL
Small email marketing company Dreamline Digital LTD, is in دبي, United Arab Emirates. They provide email marketing, sales outsourcing, marketing strategy, and social media marketing and were founded in 2018.Read MoreIndustries
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104
- Undisclosed
- 1,000 - 9,999 employees
- Portland, OR
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
- GPS Technologies
Industries
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105
- Undisclosed
- 10 - 49 employees
- Columbus, GA
Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.
Industries
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106
- $5,000+
- 50 - 249 employees
- New York, NY
Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.
Clients
- WorkReduce
Industries
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107
- Undisclosed
- 250 - 999 employees
- Easton, PA
Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.
Clients
- Wes Bailey Attorney at Law, LLC
Industries
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108
- $1,000+
- 50 - 249 employees
- Middletown, DE
Founded in 2020, Start Up And Fly Inc. Is a midsize sales outsourcing company. Their services include sales outsourcing, business consulting, and HR services. The company is located in Middletown, Delaware.
Industries
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109
- $1,000+
- 1,000 - 9,999 employees
- London, United Kingdom
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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110
- $1,000+
- 50 - 249 employees
- Amritsar, India
Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector.
Clients
- Club Factory
Industries
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111
- $1,000+
- 50 - 249 employees
- Petaling Jaya, Malaysia
Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
Industries
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112
- $25,000+
- 10 - 49 employees
- Austin, TX
In Austin, Texas, Treemont Consulting is an email marketing and sales outsourcing company. The small company was launched in 2021. Their team offers email marketing and sales outsourcing.
Industries
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113
- $1,000+
- 250 - 999 employees
- Edinburgh , United Kingdom
SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.
Clients
- Krispy Kreme
Industries
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114
- $250,000+
- 1,000 - 9,999 employees
- București, Romania
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
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115
- $1,000+
- 1,000 - 9,999 employees
- Encinitas, CA
CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.
Clients
- Xerox Corporation
Industries
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116
- Undisclosed
- 250 - 999 employees
- Duluth, GA
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
Industries
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117
- $5,000+
- 250 - 999 employees
- North Mankato, MN
Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.
Clients
- Taylor Corporation
Industries
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118
- $5,000+
- 10 - 49 employees
- Rochester, MN
SocialBloom is an email marketing company headquartered in Rochester, Minnesota. The small team focuses on email marketing, social media marketing, and direct marketing. The firm was established in 2020.
Industries
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119
- $50,000+
- 10 - 49 employees
- Singapore
Kazehi Global, a direct marketing company, is in , Singapore. They focus on direct marketing, voice services, and corporate training and were launched in 2019.
Clients
- SMRT
Industries
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120
- $1,000+
- 50 - 249 employees
- Oakland, CA
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
Industries
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