Top 100 Small Business Call Center Services
The Best of April 2024
Looking for a top small business contact center?
Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
Check out our directory of Small Business call centers. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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151
- $1,000+
- 2 - 9 employees
- London, United Kingdom
Friday Solved, a business consulting company, is based in London, United Kingdom. They offer business consulting, marketing strategy, content marketing, content writing services, and more and were established in 2018.Read MoreIndustries
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152
- $1,000+
- 10 - 49 employees
- Tucson, AZ
Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.
Clients
- Tuscon Orthopaedic Institute
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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153
- $1,000+
- 10 - 49 employees
- Iowa City, IA
In Iowa City, Iowa, Uptown Creation is a small direct marketing company. Founded in 2016, the team focuses on direct marketing, marketing strategy, other marketing, email marketing, and more.Read MoreIndustries
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154
- $1,000+
- 2 - 9 employees
- Lewes, DE
Located in Lewes, Delaware, BlueBird Digital is a sales outsourcing company. The small firm was established in 2022. Their services include sales outsourcing, email marketing, marketing strategy, and call center services.
Industries
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155
- $10,000+
- 10 - 49 employees
- Mascot, Australia
Illiicum is a sales outsourcing company. Established in 2018, the company is in Mascot, Australia. The small team offers sales outsourcing, CRM consulting and SI, and call center services.
Industries
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156
- $1,000+
- 50 - 249 employees
- Brandon, FL
Market research company TaskDrive is based in Walnut, California. The midsize team offers market research, conversion optimization, CRM consulting and SI, digital strategy, and more. The company was launched in 2014.
Industries
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157
- $1,000+
- 10 - 49 employees
- Countesthorpe, United Kingdom
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
- App Sapiens
Industries
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158
- Undisclosed
- 10 - 49 employees
- Columbus, OH
Caret, a small market research company, is based in Columbus, Ohio; Phillipsburg, New Jersey and Kansas City, Missouri. Established in 2021, the team specializes in market research, sales outsourcing, marketing strategy, direct marketing, and more.
Industries
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159
- Undisclosed
- 10 - 49 employees
- Chesapeake, VA
MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.
Clients
- Coca-Cola
Industries
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160
- $1,000+
- 1,000 - 9,999 employees
- Lewisville, TX
Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.
Clients
- Groupon
Industries
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161
- Undisclosed
- 50 - 249 employees
- Nesconset, NY
Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.
Industries
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162
- $1,000+
- 10 - 49 employees
- Sabadell, Spain
Vparagon is a sales outsourcing company. Their small team is based in Sabadell, Spain. Their services include sales outsourcing, business consulting, and corporate training. The agency was founded in 2017.
Industries
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163
- $1,000+
- 2 - 9 employees
- London, United Kingdom
Callpalooza is a sales outsourcing company based in London, United Kingdom. The small team provides sales outsourcing, social media marketing, and search engine optimization. The company was founded in 2020.
Clients
- All Services 4 U
Industries
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164
- Undisclosed
- 50 - 249 employees
- Butler, NJ
Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.
Clients
- Aspen Medical Associates
Industries
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165
- $5,000+
- 10 - 49 employees
- Kyiv, Ukraine
Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.
Clients
- SSO Logistics
Industries
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166
- Undisclosed
- 50 - 249 employees
- Dhaka, Bangladesh
Call center service Call Point Business Solutions was founded in 2018. They are located in Dhaka, Bangladesh and have a small team. Call Point Business Solutions focuses on voice services, non-voice bpo/back office services, advertising, other marketing, and more.Read MoreClients
- Commercial Cleaning Leads Generation
Industries
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167
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
Industries
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168
- $1,000+
- 10 - 49 employees
- New York, NY
FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.
Clients
- Baselane
Industries
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169
- Undisclosed
- 1,000 - 9,999 employees
- Quezon City, Philippines
Midsize HR firm Outsourced Quality Assured Services, Inc., is located in Quezon City, Philippines and , . Established in 2012, the team focuses on HR services, voice services, custom software development, ux/ui design, and more.Read MoreIndustries
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170
- Undisclosed
- 50 - 249 employees
- Duluth, GA
VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.
Clients
- Adobe
Industries
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171
- $10,000+
- 10 - 49 employees
- Vaughan, Canada
Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.
Industries
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172
- $1,000+
- 250 - 999 employees
- Varna, Bulgaria
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.
Industries
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173
- $1,000+
- 250 - 999 employees
- New Delhi, India
Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.
Clients
- BETA IT
Industries
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174
- $1,000+
- 10 - 49 employees
- Ipswich, United Kingdom
GLO - Generate Leads Online is a freelance digital marketing agency based in Ipswich, England. Founded in 2019, the company offers SEO, web design, and PPC services to small businesses. Their SEO services focus on on-site optimization, link earning, and local search.
Clients
- Fees Free Mortgages
Industries
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175
- $25,000+
- 50 - 249 employees
- Oulad Bouʼabid, Morocco
Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.Read MoreClients
- TekTV Shop
Industries
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176
- $10,000+
- 50 - 249 employees
- Stari Bohorodchany, Ukraine
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
- Byte Technologies
Industries
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177
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Industries
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178
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.
Industries
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179
- $5,000+
- 10 - 49 employees
- Singapore, Singapore
SMCBPO is a Singapore, Singapore-based call center service. The small team specializes in call center services, back office outsourcing, and commercial financing, funding, & investment and was launched in 2009.
Industries
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180
- $5,000+
- 10 - 49 employees
- Walker, MI
Real IT Solutions, Inc. is an IT services company based in Comstock Park, Mich. The company, founded in 2006, has a team of around ten that provides IT managed services, cybersecurity, cloud consulting & SI, IT strategy consulting, and voice services. Real IT Solutions serves small companies in various industries that include manufacturing.
Clients
- Automatic Spring Products
Industries
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