Top 100 Small Business Call Center Services
The Best of April 2024
Looking for a top small business contact center?
Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
Check out our directory of Small Business call centers. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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211
- Undisclosed
- 1,000 - 9,999 employees
- Sacramento, CA
MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.
Clients
- Kaizen Accommodations
Industries
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212
- $1,000+
- 1,000 - 9,999 employees
- Warszawa, Poland
Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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213
- $25,000+
- 50 - 249 employees
- Aurora, CO
Business consulting company Phi Consulting LLC was established in 2019. Their midsize team is based in Aurora, Colorado and Islamabad, Pakistan. Their services include business consulting.
Clients
- AtoB
Industries
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214
- $1,000+
- 10 - 49 employees
- San Antonio, TX
Impactable is an advertising company. The small Cape Coral, Florida-based team offers advertising, digital strategy, pay per click, social media marketing, and more. The firm was launched in 2019.
Industries
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215
- $10,000+
- 50 - 249 employees
- Toronto, Canada
Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.
Industries
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216
- $1,000+
- 250 - 999 employees
- Newport Beach, CA
VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.
Clients
- Unite A Nation, BRC LLC (Boston Residential Concierge), Home Improvement NTX, James Capital, LLC, Dental CPA, TCG Prop Inc., Estate Entertainment, Young Sharks, Destiny Property Management, Scine Associates
Industries
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217
- $5,000+
- 50 - 249 employees
- Poundbury, United Kingdom
Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.
Industries
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218
- $5,000+
- 10 - 49 employees
- Alpharetta, GA
Franchise Marketing Systems is a franchise developing and marketing firm that is based in Cumming, Ga. Founded in 2009, Franchise Marketing Systems' team of about 30 employees has nearly a decade of experience specializing in management consulting, direct marketing, and advertising.
Clients
- Ford
Industries
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219
- $5,000+
- 10 - 49 employees
- Springfield, MO
Bottleneck Virtual Assistants is a business process outsourcing agency founded in 2016. Based in Springfield, Mo., the team of 15 employees specializes in non-voice BPO/back office services and voice services.
Industries
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220
- $1,000+
- 50 - 249 employees
- San Francisco, CA
AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.
Clients
- COPADO
Industries
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221
- $250,000+
- 1,000 - 9,999 employees
- Santa Clarita, CA
Human resources firm Tri Source International, LLC was established in 2007. They are based in Santa Clarita, California and have a large team. Their services include HR services, non-voice bpo/back office services, branding, voice services, and more.
Industries
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222
- $1,000+
- 1,000 - 9,999 employees
- Quezon City, Philippines
Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.
Industries
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223
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Respect.Studio is a digital marketing studio in Lviv, Ukraine, that was founded in 2016. Respect.Studio's team of around 20 employees provides digital marketing, email marketing, social media marketing, content marketing, and digital strategy services to small and midmarket businesses.
Clients
- A
Industries
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224
- $1,000+
- 50 - 249 employees
- St. John's, Canada
Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.
Clients
- Weatherford
Industries
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225
- $5,000+
- 10 - 49 employees
- Kingston Upon Thames, United Kingdom
incite is a growth marketing and lead generation agency in Kingston Upon Thames, United Kingdom. Founded in 2003, they have about 7 employees that serve mostly small businesses in the advertising, IT, and business sectors. Services include business consulting, content marketing, and digital strategy.
Clients
- CPA
Industries
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226
- Undisclosed
- 1,000 - 9,999 employees
- Sofia, Bulgaria
Pontica Solutions is an international outsourcing company founded in 2015 specialized in delivering customer experience (CX) and innovative digital solutions. 800+ experts from Sofia, Varna, Burgas, Bulgaria and Kraków, Poland work for their clients - global companies in High Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce. Services include CX in 20+ languages, Software Development and Technical Support, AI and Digital Transformation, Training, Quality Assurance, Recruitment solutions.
Industries
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227
- $5,000+
- 10 - 49 employees
- Phoenix, AZ
B2B is a Phoenix-based B2B service firm. They were founded in 2016 and their team has fewer than 10 employees. They provide clients voice services, event marketing, and direct marketing. They primarily work with enterprise and midmarket companies in the business services, IT, and financial services sectors.
Clients
- delivery.com
Industries
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228
- $1,000+
- 250 - 999 employees
- Baliuag, Philippines
Midsize call center company and non-voice bpo/back office services company Telework PH, is in Baliuag, Philippines. They focus on voice services and non-voice bpo/back office services and were established in 2013.Read MoreIndustries
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229
- Undisclosed
- 2 - 9 employees
- Dubai, United Arab Emirates
Thincture is an email marketing company based in Dubai, United Arab Emirates. The small agency was founded in 2023. Their services include email marketing.Read MoreIndustries
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230
- $1,000+
- 10 - 49 employees
- Karachi, Pakistan
Founded in 2015, ScaleMill is a business services company that is headquartered in Berlin with another office in Karachi. The team of 17 partners with small and midmarket businesses and provides voice services and email marketing services for clients.
Clients
- Coeus
Industries
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231
- $5,000+
- 10 - 49 employees
- Lucknow, India
Ekant Infotech Solution is an answering service. Launched in 2016, the agency is in Lucknow, India. The small team offers voice services and custom software development.
Industries
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232
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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233
- $10,000+
- 50 - 249 employees
- Warszawa, Poland
FREYSOFT is a midsize IT staff augmentation company. The Kyiv, Ukraine-based firm was launched in 2018. Their team focuses on IT staff augmentation, web development, custom software development, application management & support, and more.
Industries
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234
- $10,000+
- 10 - 49 employees
- Medellín, Colombia
Parrolabs is a development company based in Colombia with offices in Medellin and Bogota. Founded in 2015, the team of 5 provides web and mobile app development so companies of all sizes.
Clients
- National Geographic
Industries
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235
- $1,000+
- 250 - 999 employees
- Ocala, FL
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.
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236
- $1,000+
- 1,000 - 9,999 employees
- Kuala Lumpur, Malaysia
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
Clients
- Ninja Van
Industries
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237
- $1,000+
- 50 - 249 employees
- Sheridan, WY
Business consulting company Appointments.co is headquartered in Sheridan, Wyoming. They provide business consulting and were launched in 2022.
Clients
- CommentSold
Industries
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238
- $1,000+
- 10 - 49 employees
- Porto Alegre, Brazil
Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.
Industries
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239
- $10,000+
- 10 - 49 employees
- Phillipsburg, NJ
Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.
Industries
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240
- $1,000+
- 10 - 49 employees
- Singapore, Singapore
The Scalelab, a digital strategy company, was established in 2019. They are located in Hong Kong, Hong Kong and Singapore, Singapore and have a small team. The Scalelab focuses on digital strategy, email marketing, conversion optimization, marketing strategy, and more.
Clients
- Aspire
Industries
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