Contactopia

Contactopia was hired by a 3D Printing Company for a custom software development project. The company, which operates in the IOT, required a call routing system for their small office. Contactopia was chosen due to their quality work and positive recommendations from colleagues. A technical support representative, Janna, worked closely with the client, configuring the system to account for variables such as holidays and vacations. The client praised Janna for her excellent attitude and technical skills.

In another project, Contactopia provided call center services for Rubel IT Solution, a startup digital marketing company. The goal was to generate at least five new clients per month through cold calling. Contactopia was recommended for their quality work and experience. They provided a list of prospects for cold calling, using VOIP/Skype for communication and providing weekly updates. The client worked with Shaikh, who was commended for his great work and ability to reach targets before the deadline.

Contactopia also provided call center services for a Software Defined Networking company. The company needed assistance with their data and wanted to close job proposals through calls to prospective clients. Contactopia was chosen after a trial period for their affordable price and quality work. They provided call outreach with a script, using the prospect data collected by the client. The project ended on good terms, with the client expressing satisfaction with the customer representatives assigned to the project.