Contactopia
visit site- Undisclosed
- 10 - 49 employees
- Sharjah, United Arab Emirates
Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 60%
Common Project Size
<$10K 2 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Contactopia was hired by a 3D Printing Company for custom software development. The company required a solution for call routing without a live receptionist. Contactopia's team, represented by Janna, provided a system that allowed for the configuration of call routing based on variables such as holidays and vacations. The client appreciated the human touch of Contactopia's services in an era of AI services. The deciding factors for choosing Contactopia were the quality of their work, their timely delivery, and strong recommendations from colleagues.
An Information Services Company engaged Contactopia for their call center services. The company had amassed a large list of prospective contacts and sought Contactopia's assistance to reach out and close job proposals. After a trial period with several companies, Contactopia was chosen for their quality work and affordable price. They provided call outreach using the client's prospect data and developed a script for the calls. The client expressed satisfaction with the project's successful completion.
Contactopia was hired by Rubel IT Solution, a startup company specializing in digital marketing, to generate leads and manage clients through cold calls. The company aimed to secure at least five clients per month. Contactopia was recommended for their quality work and experience. Using a list of prospects provided by the client, Contactopia used VOIP/Skype for calls and provided weekly updates on the project. The lead generation service was handled by Shaikh who exceeded the client's expectations by reaching the target before the deadline and also completing some bonus tasks.