First Point Communications

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First Point Communications is an appointment setting service based in San Ysidro, Calif., and founded in 2014. With more than 10 experts, they offer voice services, direct marketing, and content marketing solutions for clients in the fields of business and financial services.

Client Insights

Industry Expertise

Business services

15%

Financial services

15%

Information technology

15%

Telecommunications

10%

Automotive

5%

Consumer products & services

5%

Government

5%

Hospitality & leisure

5%

Legal Cannabis

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

$10K-$49K 3 projects

$50K-$199K 3 projects

Clients

  • Canon Solutions America

Highlights from Recent Projects

Overall Rating

4.9
6 Reviews

First Point Communications successfully completed a project for a licensed realtor at Royal LePage Terrequity, Canada's largest real estate company. The project involved outbound call center services for lead qualification and setting appointments, aimed at building the realtor's pipeline and increasing sales. The vendor was selected through web search and recommendations. During the project, a team of four cold callers worked full time, vetting leads and setting up maximum meetings to increase sales.

In another project, First Point Communications was hired by a sales representative from an Enterprise Software Solutions provider. The project involved augmenting the company's internal appointment setting efforts. First Point Communications was chosen for their good track record with technology companies, impressive process, and competitive pricing. The vendor had access to the company's CRM and used their telephony tools to build a new target account list and nurture it for booking discovery meetings.

First Point Communications also worked with a software provider for Telecom, Energy, and Power Utility companies. The project involved lead generation in Latin America, aiming to emulate the company's success in North America and Europe. First Point Communications was selected for their B2B experience with tech vendors. Muneeb Khan, the owner/founder of the company, worked as the Account Manager. Two experienced B2B reps were assigned to the project. The project involved a cold-calling program, and weekly feedback calls were held to discuss progress.

Timeliness

5.0

Service Excellence

4.9

Value

5.0

Would Recommend

5.0

Awards

36737

2022