First Point Communications

First Point Communications was hired by a software provider for telecom, energy, and power utility companies to assist with lead generation in Latin America. The aim was to replicate the company's success in North America and Europe. First Point was selected due to their extensive B2B experience with tech vendors and a trusted referral. The project involved a cold calling program managed by Muneeb Khan, the owner and founder of First Point, who assigned two experienced B2B reps to the task. The client was provided with regular reports and weekly feedback calls to discuss progress.

A sales representative from an enterprise software solutions provider hired First Point Communications to augment their internal appointment setting efforts. First Point was chosen for their good track record with technology companies, effective process, and competitive pricing. The project entailed building a new target account list and nurturing it for booking discovery meetings. First Point was given access to the client's CRM and used their own telephony tools. The client had weekly discussions with the project manager and daily interactions with the team.

A licensed realtor from Royal LePage Terrequity, part of the largest real estate company in Canada, hired First Point Communications for outbound call center services. The goal was to qualify leads, set appointments, build a sales pipeline, and increase sales. The project was initiated during a real estate boom in Toronto, and the realtor sought to maximize meetings and increase sales by vetting leads through cold calling. Four full-time cold callers from First Point were assigned to this project.