DIGI-TEXX VIETNAM

visit site

DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

Client Insights

Industry Expertise

Business services

25%

Information technology

25%

Financial services

10%

Medical

10%

Retail

10%

eCommerce

10%

Manufacturing

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 55%

Enterprise (>$1B) 20%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
6 Reviews

DIGI-TEXX VIETNAM was hired by Family Search, a heritage and family research company, to provide services and technology to meet high quality standards for key genealogical records. The company was chosen due to its high ratings, budget-friendly pricing, and alignment with company values. DIGI-TEXX was able to successfully provide language and technological support to a complex image keying project. Their team members and project managers were able to organize all requirements, train employees to follow those requirements, and provide quality control processes to assure project requirements were met to the client's satisfaction.

For Manulife Vietnam, a life insurance provider, DIGI-TEXX VIETNAM was hired for data verification, data entry, and OCR. The company was selected due to its high ratings, budget-friendly pricing, and alignment with company values. DIGI-TEXX Vietnam provided services such as data entry, data verification, offline and online OCR, and also offered business consultancy and solutions when needed.

A global leader in family history hired DIGI-TEXX VIETNAM to ensure the quality of other indexing vendors. The company was chosen due to its high ratings and alignment with company values. DIGI-TEXX VIETNAM provided quality assurance on thousands of records monthly, with a 48-hour turnaround on work items in queue and a 98% accuracy SLA. The client was satisfied with the results, noting the high level of accuracy and quick turnaround times.

Timeliness

5.0

Service Excellence

4.9

Value

4.6

Would Recommend

4.9

Awards

81633

2023