Top 100 Inbound Appointment Setting Companies

Directory image
  1. Home
  2. Call Centers
  3. Inbound Appointment Setting

Top 100 Inbound Appointment Setting Companies

February 2023

Looking for a top inbound appointment setting service?

Never miss the opportunity to show how helpful your company is when a lead calls. Inbound appointment setting services make it easy for your company to show off its customer service without having to scale your in-house staff. 

Jump to Most Reviewed Companies

List of the Best Inbound Appointment Setting Services

  • 61
    • Scheduling

      4.4
    • Quality

      4.5
    • Cost

      4.4
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

    Clients

    • TIME Magazine
    • GE Capital Bank
    • Special Olympics

    Industries

    Notable Project

    DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program.

    “Working with DialAmerica was a team effort.”

    Visit Site
  • 62
    • Undisclosed
    • 10 - 49 employees
    • Fredericksburg, VA

    Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.

    Industries

    Notable Project

    Conversational provides call center services for a nonprofit organization. They take messages and forward them to the client's email. The goal is to respond to all inquiries and get accurate information.

    "Their most impressive part is the reliability and promptness of services provided consistently."

    Visit Site
  • 63
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Industries

    Notable Project

    Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support. 

    "They call every day and ask for feedback..."

    Visit Site
  • 64
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia
    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.

    Industries

    Notable Project

    Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. 

    "Without their knowledge, we likely ended up with a bad fit for a supplier."

    Visit Site
  • 65
    • $25,000+
    • 1,000 - 9,999 employees
    • Ho Chi Minh City , Vietnam

    DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

    Industries

    Notable Project

    DIGI-TEXX VIETNAM was brought on to support report processing needs. They deliver various services based on detailed instructions from the internal team’s needs.

    "The team is capable of handling a high volume of work while producing strong results."

    Visit Site
  • 66
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Clients

    • BetterU
    • BIBA
    • Network 18
    • MMI Online

    Industries

    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

    Visit Site
  • 67
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Tallahassee, FL

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

    Clients

    • Brovil Associates LLC
    • New England Hypnosis & Weightloss
    • MZ Real Estate

    Industries

    Notable Project

    PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database.

    "Working with PATLive has been a great opportunity to scale up my business."

    Visit Site
  • 68
    • $5,000+
    • 10 - 49 employees
    • Chino, CA

    Vertical Computers is an IT services company based in Chino, Calif. The company, founded in 2014, has a team of around 15 that provides IT managed services, cloud consulting & SI, and voice services to various companies.

    Clients

    • Urban Armor Gear
    • OluKai
    • Jobar International
    • Pindler & Pindler

    Notable Project

    Vertical Computers provides server infrastructure services for a web and app development company. The team actively monitors their client’s servers and makes suggestions for new products.

    “They take a lot of pride in keeping their customers secure.”

    Visit Site
  • 69
    • Scheduling

      0.8
    • Quality

      4.5
    • Cost

      0.8
    • NPS

      4.4
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Hollywood, CA

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

    Clients

    • Fire Recovery USA
    • Moisture Jamzz
    • Hollywood Academy of Music

    Industries

    Notable Project

    Evoice provides inbound call management and support for an education firm. Their team took over customer requests and some administrative functions to increase convenience and ease financing costs. Their work improves the efficiency of their operations and the quality of their service.

    "It has made us look more professional and we never miss any important calls. It has helped us to connect with our clients and thus improved our business." — Administrator, Education Firm

    Visit Site
  • 70
    • $1,000+
    • 250 - 999 employees
    • Merritt Island, FL

    Call Direct Partners is a voice services company located in Merritt Island, Fla. Since 2010, the company has employed a core team of under 50 to augment their clients' inbound sales and customer support.

    Industries

    Notable Project

    Call Direct Partners managed an IT firm's customer support front, handling 150 incoming calls on a daily basis. They handle calls well, which helped the client to reduce costs.

    "We save around $20,000 per month. They offer a very good experience." – Senior Manager, IT Firm

    Visit Site
  • 71
    • $1,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

    Clients

    • Groupon
    • Isango
    • Instacart
    • HomeLight

    Industries

    Notable Project

    1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system.

    "They moved quickly and provided quality candidates."

    Visit Site
  • 72
    • $50,000+
    • 250 - 999 employees
    • San Diego, CA

    Based in Tijuana, Mexico and Tijuana, Mexico, Redial BPO Call Center is a midsize non-voice bpo/back office services and answering service company. Their services include non-voice bpo/back office services and voice services.

    Clients

    • Soaren Management
    • Credit Serve
    • Zen Resolve
    • Frontline Asset Strategies

    Industries

    Visit Site
  • 73
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.6
    • NPS

      4.4
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Riverbank, CA

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

    Clients

    • Wells Fargo
    • AT&T
    • Allstate

    Industries

    Notable Project

    A manufacturing company wanted to expand their customer base to a wider audience. TeleContact executed a calling strategy designed to reach a specific audience. They are still partnering with the manufacturer and have increased their revenue.  

    "Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders...I highly recommend them." —Manager, Manufacturing Company

    Visit Site
  • 74
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients

    • Onlinekarma
    • Toronto-HVAC
    • Onlinekarma.club
    • SundayBoost.com

    Industries

    Notable Project

    Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.

    "They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."

    Visit Site
  • 75
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA
    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

    Industries

    Notable Project

    Brightest Minds has worked on sales, lead generation, and appointment-setting projects for a financing company. The team handles the firm's LinkedIn and email marketing campaigns and fundraising strategies.

    "They are a great asset to our team!"

    Visit Site
  • 76
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Poznań, Poland

    Genli is a call center service provider for B2B businesses in Poznan, Poland. Founded in 2019, their 11 employees provide voice services, advertising, direct marketing, and marketing strategy to business services clients. 

    Industries

    Notable Project

    genli used LinkedIn Sales Navigator to target mid-size sales companies and generate leads for an e-learning and training company.

    “They were very flexible in terms of providing information about the leads and customization of the search settings.”

    Visit Site
  • 77
    • Undisclosed
    • 50 - 249 employees
    • Spring, TX

    Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

    Clients

    • Aries Worldwide Logistics
    • Genie Concierge Company

    Industries

    Notable Project

    Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with issues. 

    "They know exactly how to respond to customers in different situations."

    Visit Site
  • 78
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica
    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

    Industries

    Notable Project

    Genesis Support Solution LTD provided call center services for a business services company. The team handled in- and outbound calls, documentation of every transaction, and customer's needs.

    "She was very professional in her work and carried out all I required for Genesis Support Solution LTD."

    Visit Site
  • 79
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada

    Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.

    Industries

    Notable Project

    The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls.

    "They’re always happy to go above and beyond."

    Visit Site
  • 80
    • Undisclosed
    • 10 - 49 employees
    • San Salvador, El Salvador

    Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

    Industries

    Notable Project

    Easybee answers and screens large loads of incoming calls to the office, separating spam from solid leads, taking messages, and emailing voicemails to the client.

    "The answering service is really good. It's a really good experience."

    Visit Site
  • 81
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    A law firm hired Veta Virtual Receptionist to help them hire experienced virtual receptionists. The team provides virtual receptionists to answer incoming phone calls from existing and potential customers.

    "The workflow I have with Veta Virtual Receptionist works very well and appears seamless to my callers."

    Visit Site
  • 82
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

    Clients

    • J2 GLobal
    • Acronis
    • Stefanini
    • Roiti

    Notable Project

    Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target.

    "Thanks to Mercatus's way of working, we achieved targets with little involvement from our side. "

    Visit Site
  • 83
    • Scheduling

      5.0
    • Quality

      4.7
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Rawalpindi, Pakistan
    GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.

    Industries

    Notable Project

    After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the client’s sales team.

    “They provide great information on how to strengthen customers’ businesses.”

    Visit Site
  • 84
    • Undisclosed
    • 50 - 249 employees
    • Frisco, TX

    Resconcierge is a concierge service based in Frisco, Texas, and founded in 2014. Their team of over 50 provides voice services and back-office services for small and mid-market firms that work in industries such as real estate, legal, and financial solutions.

    Clients

    • The Gents Place
    • Parvin Law Group
    • Progressive Legal Process Services
    • Hinterland Property Management

    Industries

    Notable Project

    Resconcierge provided call center services for a men's salon. The team is responsible for answering incoming calls, handling appointments, and selling memberships 

    "They got to know our business so well that it seems like they work directly for our brand."

    Visit Site
  • 85
    • $1,000+
    • 50 - 249 employees
    • Noida, India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Industries

    Notable Project

    Plaxonic Technologies provided web development services for an auto paint repair company. Their work included a four-page site along with content creation.

    “My new site was only up one week before I started getting leads.”

    Visit Site
  • 86
    • Undisclosed
    • 50 - 249 employees
    • New Westminster, Canada

    Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

    Industries

    Notable Project

    Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers. 

    "We were truly very impressed with them and they delivered perfectly."

    Visit Site
  • 87
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Lahore, Pakistan
    ZRAFTED is a customer service outsourcing company headquartered in Lahore, Pakistan and Vista, California. The company provides customer service outsourcing, social media marketing, email marketing, web design, and more and has a small team.The company was established in 2015.

    Notable Project

    ZRAFTED provided BPO services for a wealth management company. They were tasked with hiring source leads and complying contact details onto an excel sheet and shortlisted them for further lead generation.

    "The team's level of communication and the way they were always ready to cooperate with you were impressive."

    Visit Site
  • 88
    • Scheduling

      1.1
    • Quality

      4.2
    • Cost

      0.7
    • NPS

      4.1
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Clients

    • FlatFeeLandlord
    • The Spencer Law Firm
    • Kaye Stern Properties

    Industries

    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

    Visit Site
  • 89
    • $1,000+
    • 50 - 249 employees
    • PARLIN, NJ

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

    Industries

    Notable Project

    Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues. 

    "They hold themselves accountable for any errors and are quick to correct or prevent them."

    Visit Site
  • 90
    • $10,000+
    • 250 - 999 employees
    • Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Industries

    Notable Project

    A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

    "They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

    Visit Site