Top 100 Inbound Appointment Setting Companies

A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets.

"I was pleased with the results of our engagement."

Eluminous VA helped an advertising and marketing agency build their flagship websites. The team handled the programming tasks for the websites. Around 1–2 teammates worked on their projects at various times. 

"They were always easy to work with and delivered our projects in a timely and cost-effective way."

Plaxonic Technologies provided web development services for an auto paint repair company. Their work included a four-page site along with content creation.

“My new site was only up one week before I started getting leads.”

MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls.

"The project is progressing well and we are getting good results."

A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

"They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests.

"They’re very patient and attentive to their client’s needs."

Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality monitoring.

“They proved to be the best option, and we’re glad we chose them.”

Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

"They are always on time and responsive."

Supporto provides 24/7 customer service including monitoring social media and moderating and participating in customer chats. They also field negative feedback and attempt to improve the brand’s reputation.

"They always ask how things are going and if there’s any way for them to improve." 

Experts Helping Businesses provides call center and customer support services for a marketing company.

“I’m most impressed with Experts Helping Businesses’ industry expertise and knowledge.”

Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues. 

"They hold themselves accountable for any errors and are quick to correct or prevent them."

A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays.

"Their dependability and good communication style were impeccable."

A logistics company partners with Callboxs for business consultation services. The team is responsible for conducting market research, competitor analysis, and more.

"They are a stable partner, fully committed to achieving common goals."

Call Experts provides voice customer support for a mid-size US IT firm. The client was receiving more calls than they could adequately service, and wanted to free up resources to focus on growth. By partnering with Call Experts, they saved hundreds of customer service working hours. As a result, the client has markedly improved the efficiency of their operations.

"I like the ease of use and reliability of the services. It allows me to communicate with customers in a remarkably more efficient and time saving manner." — Manager, IT Firm

Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects.

"Digital Jockey is a very effective marketing partner especially when you have large data."

An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff.

''I’m impressed with how they address our customers and the volume they’re managing.''

ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

"It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.

“They gave us ideas and worked directly with the IT department to come up with solutions.”

A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support.

"What we like about them is they don’t propose for the cost, and they always have your best interests in mind."

A software solutions provider hired Lead Express to generate leads. Along with scoping out and eliminating disinterested prospects, the team helps the client conduct webinars and invite attendees.

"Lead Express knows and understands our business. They reach out to prospects in the same manner that we would."

Stepping EDGE built an internal employee portal for a truck transportation company. The team created a customized UI/UX design foundation, facilitated API connections, and supported video analytics.

"Their adaptability and agility are crucial in the modern landscape."

My Receptionist provides full-service appointment and customer support management for a retailer in the U.S. market. The client noted that their agents deliver strong customer service, and when issues arose, they were quickly resolved. They especially appreciated the intuitive software tools and communication between remote agents and their business.

"Performance has been stellar! It has cut our customer service costs by half, and allows for seamless call handling." — Owner, Retail Firm

Origen BPO provides ongoing customer support services for an IT consultant firm. 

"Our client’s perception of services has been improving ever since."

Reps Direct provided customer support for an online dating website. Their agents helped third-party customers with subscription lookup, cancellations, and refunds. They also addressed user inquiries.

"I have way less headaches now."

The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.

“The Hour - Back Office and Virtual Assistant Services’ understanding of our business, needs, and goals is exceptional.”

AnswerFone provides virtual receptionist services for a tax return firm. Their work includes sending a detailed email of each call they take, as well as filtering out marketing calls.

“Their service gives me a receptionist without having to pay a full-time employee’s salary.”

GetCallers was hired to provide call center support — they helped the client with their real estate cold calling services.

"They delivered quality services and did much more work than expected."