Extreme BPO

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Extreme BPO is an Islamabad, Pakistan-based call center company. The small agency was launched in 2011. Their team offers Call Center Services, Search Engine Optimization, Customer Service Outsourcing, Branding, and more.

Client Insights

Industry Expertise

Dental

10%

Food & Beverage

10%

Medical

10%

Advertising & marketing

5%

Automotive

5%

Beauty

5%

Consumer products & services

5%

Education

5%

Electric

5%

Client Size Distribution

Small Business (<$10M) 45%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

For the Pakistan-based travel agency, Holiday World Travel & Tours, Extreme BPO was hired to amplify their market reach and brand visibility. The selected agency was screened through online research, specifically the Clutch site, and finalized due to their high ratings, geographical proximity, commendable culture, and cost-effectiveness. The project's multifaceted scope of work included management and enhancement of social media marketing, PPC advertising, social media handles, and customer support.

Key deliverables for Extreme BPO were developing engaging social media content, conducting targeted paid campaigns, generating qualified leads, handling inquiries, and providing timely customer assistance. Their overall objective was to boost Holiday World Travel & Tours' reach, customer engagement, and conversions. Their selection was validated by the company's strong cultural fit and shared values with the client.

The partnership proved to be a success with the travel company experiencing a significant increase in brand visibility and customer engagement. Lead generation was notably improved through the targeted paid campaigns and their competence in handling travel-related inquiries was acknowledged. All of these resulted in enhanced market reach and better conversions for the client. The client expressed satisfaction over the professionalism and efficiency that Extreme BPO demonstrated, enhancing their overall brand engagement and customer experience.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0