Call Center Solutions

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Call center company and recruiting company Call Center Solutions was established in 2018. Their midsize team is headquartered in Montego Bay, Jamaica; Montego Bay, Jamaica and Montego Bay, Jamaica and focuses on call center services and recruiting.

Client Insights

Industry Expertise

Hospitality & leisure

80%

Real estate

10%

Supply Chain, Logistics, and Transport

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 25%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Brittain Resorts, a hotel reservations contact center, engaged Call Center Solutions to improve their recruitment process and lower abandonment rates. The director of reservations at Brittain Resorts found Call Center Solutions through a referral and chose them over other providers due to their great cultural fit and aligned company values. A team of 2-5 employees from Call Center Solutions worked on this project, with a focus on enhancing the recruitment options. The outcome was highly satisfactory, with the client noting a significant improvement in the quality of candidates and a decrease in abandonment rates. The client appreciated Call Center Solutions' alignment with their company culture and values, which contributed to the project's success.

Timeliness

4.5

Service Excellence

5.0

Value

4.5

Would Recommend

5.0