Emenac
visit site- $1,000+
- 250 - 999 employees
- London, Canada
Emenac is a call center service company based in London, Ontario. Since 2003, their team of around 100 has been specializing in voice and BPO services for clients in industries including advertising, consumer products, and financial services.
Client Insights
Industry Expertise
20%
20%
20%
20%
20%
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 25%
Enterprise (>$1B) 50%
Common Project Size
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Clients
This provider has not added their key clients.
Highlights from Recent Projects
Emenac was hired by Virikson Travel to provide customer support and calling services. The travel agency sought to improve its customer service and desired a more professional interaction with clients over the phone. Emenac's call center services were engaged to handle both inbound and outbound calls, as well as bookings and customer support. Emenac provides Virikson Travel with daily data which is used to finalize bookings and send tickets. The engagement, which began in 2015, involves a team of 15 from Emenac to manage the volume of bookings received daily. The project manager of Virikson Travel reported that the work with Emenac is going well and is still ongoing.