Agents Republic Inc.

$1,000+
250 - 999 employees

Vancouver, Canada

Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.

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Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 40%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5

1 Review

Agents Republic Inc. was hired by Ten Square Games SA, a mobile gaming company, to provide customer service outsourcing. The primary goals were to ensure quality, manage costs, and outsource the customer service operations. Agents Republic Inc. was selected due to their high ratings and budget-friendly pricing. A team of 2-5 employees was assigned to the project, providing 24/7 customer support, multi-language support, technical support, product information and order support, feedback collection and analysis, and escalation handling. They also developed customized support strategies, provided detailed performance reports, and implemented a continuous improvement plan. The project was successful, with the client praising Agents Republic Inc.'s comprehensive support services and efficient cost management.

Timeliness

4.5

Service Excellence

4.5

Value

4.0

Would Recommend

5.0

Awards

2024