
Top 100 Healthcare Providers Answering Services
May 2023Looking for a top medical answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Healthcare Providers answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
List of the Best Healthcare Answering Services Companies
-
1
- $5,000+
- 1,000 - 9,999 employees
- Lexington, KY
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
- Headspace
- Jam City
- Bittrex
Industries
Notable Project
An IoT company hired Helpware to handle their video labeling efforts.
“Helpware excels at project management.”
Get connected with a company for free
Tell us about your project, and we'll match you with vetted companies that meet your requirements.
-
2
- $10,000+
- 10,000+ employees
- Kolkata, India
Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.
Clients
- PAYTM
- TATA
- SNAPDEAL
- RELIANCE JIO
Industries
Notable Project
Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.
"Fusion has always exceeded our expectations."
-
3
- Undisclosed
- 50 - 249 employees
- Jackson, MI
AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors.
Clients
- Cadillac
- Federal Mogul
- Michigan State University
- Henry Ford Health System
Industries
Notable Project
Ambs Call Center provides off-hour answering services for a health department that services two counties. They utilize a call log and phone tree.
“It’s great to know we have such reliability, not only for ourselves but also for the public.”
-
4
- $250,000+
- 1,000 - 9,999 employees
- București, Romania
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
Notable Project
An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.
"They provide frequent and proactive communication."
-
5
- $1,000+
- 1,000 - 9,999 employees
- Princeton, NJ
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Clients
- MSN
- Korchina
- Fujitsu
- Yale School of Management
Industries
Notable Project
Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development.
"They are great."
-
6
- $1,000+
- 250 - 999 employees
- Phoenix, AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.
Clients
- Whitehardt
- Skupin Law Group
- Triple A Plumbing & Jetting
- Baselayer
Industries
Notable Project
Answer 1 provides legal intake services, virtual receptionists, and lead generation to support local and national campaigns for an attorney advertising agency. The collaboration is ongoing.
"Every team member keeps to a high standard of productivity without sacrificing service quality."
-
7
- Undisclosed
- 10 - 49 employees
- Garden City, NY
Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company
Clients
- Century21
- New York Daily News
- LensDirect.com
- Parker & Waichman
Industries
Notable Project
Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls.
"We have a great relationship with them and we love their service."
-
8
- $1,000+
- 50 - 249 employees
- Sugar Land, TX
IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.
Clients
- TravelWifi
- PatPat
- SMM Global
- Dallas Maids
Industries
Notable Project
IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls.
"They not only completed their tasks but also contributed to the overall success of our company."
-
9
- $50,000+
- 10,000+ employees
- Wei Fang Shi, China
Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.
Industries
Notable Project
Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management.
"The management team is competent and accountable."
-
10
- $1,000+
- 50 - 249 employees
- Berkeley, CA
Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.
Industries
Notable Project
Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.
"I love working with Wing and plan to have a long-term working relationship."
-
11
- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
Notable Project
six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them.
"Their high quality, professional management, and effective communication were impressive."
-
12
- $1,000+
- 250 - 999 employees
- Los Angeles, CA
Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
Industries
Notable Project
Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.
"I appreciated how thorough the intake call was."
-
13
- Undisclosed
- 50 - 249 employees
- Margate, FL
Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.
Industries
Notable Project
Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.
“Their service is not generic; they request and capture the information we need.”
-
14
- $1,000+
- 50 - 249 employees
- Amritsar, India
Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector.
Clients
- Club Factory
- Moneed
- Stephen Udoff
Industries
Notable Project
Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis.
“Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”
-
15
- $1,000+
- 250 - 999 employees
- Overland Park, KS
1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.
Clients
- Groupon
- Isango
- Instacart
- HomeLight
Industries
Notable Project
1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week.
"I've been pleased with everything so far."
-
16
- Undisclosed
- 250 - 999 employees
- Portland, OR
Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.
Clients
- Conroy Consults
- McKeen Law Firm
- Molinar and Co Financial Advocates
Industries
Notable Project
Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney.
"They run a tight ship."
-
17
- Undisclosed
- 50 - 249 employees
- Salt Lake City, UT
Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.
Clients
- Verneccia Lashay Fashion and House
- ShowMyPC
- New York Cornea Consultants
- Hungry Iguana Films
Industries
Notable Project
Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the client daily.
“They are an excellent value, and their customer service is superb.”
-
18
- Undisclosed
- 10 - 49 employees
- Spokane, WA
Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.
Clients
- Boeing
- Microsoft
- Starbucks
Industries
Notable Project
Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.
“They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company
-
19
- Undisclosed
- 250 - 999 employees
- Tallahassee, FL
PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.
Clients
- Brovil Associates LLC
- New England Hypnosis & Weightloss
- MZ Real Estate
Industries
Notable Project
PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts.
“They definitely improve my workload, and the amount of time they’ve freed up is invaluable.”
-
20
- Undisclosed
- 1,000 - 9,999 employees
- Margate, FL
Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.
Clients
- Crate&Barrel
- Lacoste
- MoMA
- Anthropologie
Industries
Notable Project
Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.
"They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company
-
21
- $25,000+
- 1,000 - 9,999 employees
- София, Bulgaria
Pontica Solutions, a non-voice bpo/back office services and answering service company, was founded in 2015. Their midsize team is based in Sofia, Bulgaria and focuses on non-voice bpo/back office services and voice services.
Industries
Notable Project
Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support.
The team also monitors millions of orders per month to ensure timely deliveries."Their operational effectiveness and flexibility have been impressive."
-
22
- $1,000+
- 50 - 249 employees
- Sheridan, WY
Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.Industries
Notable Project
Call Masters BPO provides call center services, working on increasing the leads coming in for an e-commerce platform. They use RingCentral, Helpscout, and phone calls to contact customers.
"If there is a problem, they will try their best to fix it right away."
-
23
- Undisclosed
- 50 - 249 employees
- Buford, GA
VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.
Clients
- Adobe
- McDonalds
- Dell
- Hyundai
Industries
Notable Project
VoiceNation provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups.
"Their customer service has been excellent."
-
24
- $1,000+
- 50 - 249 employees
- Dhaka, Bangladesh
ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.
Clients
- Kairos Living
- Pool Guard USA
- Accordion Group Australia
- Property Recruitment Company UK
Industries
Notable Project
ASL BPO provides BPO services, mainly focusing on development services for a real estate business. The client takes care of the frontend tasks, and the team manages the backend duties.
"They make my life so much easier."
-
25
- Undisclosed
- 10 - 49 employees
- Columbus, GA
Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.
Industries
Notable Project
Voice Link of Columbus, Inc. provides after-hours call reception services for a healthcare company. A live customer operator receives calls and messages for the firm and delivers them to the appropriate person.
"They currently are exceeding expectations."
-
26
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
Notable Project
Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
"They are proactive, and we have no intention of changing Face For Business for another agency."
-
27
- $10,000+
- 50 - 249 employees
- Haddon Township, NJ
VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.
Clients
- Healthcare Administrative Partners
- Care Logistics
- Edwards Life Sciences
- School Wise Press
Industries
Notable Project
VSA Prospecting helped a perinatal education provider prospect new customers. Their scope included cold calling, email marketing, appointment setting, and following up with potential leads.
“VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking.”
-
28
- Undisclosed
- 10 - 49 employees
- Fredericksburg, VA
Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.
Industries
Notable Project
Conversational provides call center services for a nonprofit organization. They take messages and forward them to the client's email. The goal is to respond to all inquiries and get accurate information.
"Their most impressive part is the reliability and promptness of services provided consistently."
-
29
- $1,000+
- 1,000 - 9,999 employees
- Long Beach, CA
Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.
Industries
Notable Project
Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.
"They meet the specific needs of our company in a way that no other competitor can."
-
30
- Undisclosed
- 50 - 249 employees
- Butler, NJ
Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.
Clients
- Aspen Medical Associates
Industries
Notable Project
Anserve Inc. provides call center services for a lock and safe company. They answer the phones when the client is out of the office, take customers’ information, and forward it to the client via email.
“My engagement with Anserve Inc. has worked out well.”
Get connected with the right company for you
We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.
Schedule ConsultationMost Reviewed Answering Services Company
Connect with an Answering Services Company that received the most new reviews in the past 12 months.
Answering Services Company
- 11 2 new reviews
- 12 2 new reviews
- 13 2 new reviews
- 14 2 new reviews
- 15 2 new reviews