Top 100 Healthcare Providers Answering Services

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Top 100 Healthcare Providers Answering Services

The Best of December 2025

Looking for a top medical answering service?

In the healthcare industry, it's important to take care of your clients and be there to answer their every need and concern. Hospitals, clinics, and medical institutions must invest in quality services to take care of their patients even after they leave the premises. 

Jump to Most Reviewed Companies

List of the Best Healthcare Answering Services Companies

  • 1
    (72 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE

    Founded in 2010, SupportYourApp is a Customer Service Outsourcing company. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.

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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

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  • 2
    (46 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Lexington, KY
    Helpware CX is a Customer Service Outsourcing company. The large team is in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    DoorDash

    Industries

  • 3
    (16 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $10,000+
    10,000+ employees
    Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    PAYTM

    Industries

  • 4
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Wei Fang Shi, China
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 5
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Santa Monica, CA
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
    Read More

    Industries

  • 6
    (46 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines
    Customer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.
    Read More

    Industries

  • 7
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL

    Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.

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    Clients

    Culinary Institute of America

    Industries

  • 8
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    Century21

    Industries

  • 9
    (16 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL
    Hit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.
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    Clients

    CleanWel Solutions

    Industries

  • 10
    (62 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Ed, Sweden
    A-SALES AB is a Sales Outsourcing company in Ed, Sweden; Göteborg, Sweden; Sheridan, Wyoming and London, England. They specialize in Sales Outsourcing, Email Marketing, and Call Center Services and were established in 2023.
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    Clients

    Svea Solar

    Industries

  • 11
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Scottsdale, AZ

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

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    Clients

    Dow Jones

    Industries

  • 12
    (19 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    50 - 249 employees
    Margate, FL

    Established in 1974, Answering Service Care is a telephone answering service. The company focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and more and has a midsize team. The company is based in Margate, Florida; Hamilton Township, New Jersey and Rocky Mount, North Carolina.

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    Clients

    Keiser University

    Industries

  • 13
    (24 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.3
    Undisclosed
    50 - 249 employees
    Tampa, FL
    Call center company AnswerFirst was established in 1998. The midsize Tampa, Florida-based team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 14
    (10 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Cairo, Egypt

    Based in Cairo, Egypt, BPO Hive LLC is a midsize telephone answering service. They focus on Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing and were founded in 2020.

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    Industries

  • 15
    (76 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Read More

    Clients

    Hacking Law Practice

    Industries

  • 16
    (10 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

    Read More

    Clients

    Slinger Bag

    Industries

  • 17
    (7 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    VSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.
    Read More

    Industries

  • 18
    (9 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.6

    Would Recommend

    5.0
    $5,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Founded in 2008, Select VoiceCom is a phone answering service. Their large team is based in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia. Their team specializes in Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.
    Read More

    Industries

  • 19
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Noida, India
    Phone answering service Go4customer was established in 2004. Their large team is headquartered in Noida, India; Jaipur, India; Navi Mumbai, India and Bengaluru, India. Their services include Call Center Services, Customer Service Outsourcing, Market Research, and Sales Outsourcing.
    Read More

    Clients

    MSME

    Industries

  • 20
    (17 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.5
    $5,000+
    1,000 - 9,999 employees
    Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

    Read More

    Clients

    TIME Magazine

    Industries

  • 21
    (7 Reviews) 4.6

    Timeliness

    2.1

    Service Excellence

    2.0

    Value

    2.1

    Would Recommend

    4.7
    Undisclosed
    250 - 999 employees
    Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

    Read More

    Clients

    Conroy Consults

    Industries

  • 22
    (52 Reviews) 4.5

    Timeliness

    1.1

    Service Excellence

    1.3

    Value

    1.1

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    Duluth, GA

    Moneypenny USA (formerly VoiceNation) , a call center, is in Duluth, Georgia. The midsize team focuses on Call Center Services, Customer Service Outsourcing, and Sales Outsourcing. The company was established in 2000.

    Read More

    Clients

    Adobe

    Industries

  • 23
    (9 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.4

    Would Recommend

    4.6
    Undisclosed
    1,000 - 9,999 employees
    Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

    Read More

    Clients

    Crate&Barrel

    Industries

  • 24
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
    Read More

    Industries

  • 25
    (3 Reviews) 4.0

    Timeliness

    4.7

    Service Excellence

    4.3

    Value

    4.0

    Would Recommend

    3.7
    $1,000+
    1,000 - 9,999 employees
    Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

    Read More

    Clients

    Xerox Corporation

    Industries

  • 26
    (88 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sugar Land, TX
    IdeasUnlimited is a midsize Customer Service Outsourcing company. The Sugar Land, Texas-based agency was founded in 2010. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more.
    Read More

    Clients

    TravelWifi

    Industries

  • 27
    (15 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Jackson, MI
    Ambs Call Center, a phone answering service, is headquartered in Jackson, Michigan and Tampa, Florida. Launched in 1932, the midsize team provides Call Center Services.
    Read More

    Clients

    Cadillac Michigan State University Caterpillar Macallister

    Industries

  • 28
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Lewisville, TX
    Located in Lewisville, Texas and Bengaluru, India, Invensis Inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the large team specializes in Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Custom Software Development, Call Center Services, and more.
    Read More

    Clients

    Groupon

    Industries

  • 29
    (9 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Iași, Romania
    Located in Iași, Romania, IntelligentBee is a midsize Customer Service Outsourcing company. Launched in 2010, the team provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Clients

    Sendgrid.com

    Industries

  • 30
    (22 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Torreón, Mexico

    Remote Team Solutions is an IT staff augmentation company launched in 2014. The midsize Reno, Nevada-based team provides IT staff augmentation, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more.

    Read More

    Clients

    Now Prop Preservation LLC

    Industries

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