Top 100 Healthcare Providers Answering Services
December 2023Looking for a top medical answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Healthcare Providers answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
List of the Best Healthcare Answering Services Companies
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121
- $1,000+
- 50 - 249 employees
- San Francisco, CA
31West Global Services is a call center. The midsize team is located in San Francisco, California. Their services include voice services, non-voice bpo/back office services, and cloud consulting & SI.Visit SiteIndustries
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122
- $1,000+
- 10 - 49 employees
- El Cajon, CA
Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.
Industries
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Answer California provides inbound customer service and answering for an IT firm in New Jersey. The client wanted to change their voice support provider after overpaying for their previous partnership and found their competitive pricing much more appealing. The client noted that while they charge lower costs, Answer California provides a high level of service in the industry.
"They get responses quickly and easily. There is nothing they need to improve." — IT Manager, Information Technology Firm
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123
- $1,000+
- 1,000 - 9,999 employees
- Chennai, India
VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.
Clients
- Pegasystems
- JPMorgan
- AIG
Industries
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A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.
"This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company
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124
- Undisclosed
- 1,000 - 9,999 employees
- Lake Forest, IL
Stericycle Communications is a large Lake Forest, Illinois-based telephone answering service. They provide voice services and non-voice bpo/back office services and were founded in 1989.Visit SiteIndustries
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125
- $1,000+
- 10,000+ employees
- Bengaluru, India
Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.
Clients
- Cisco
- Broadspectrum
- Edelweiss Group
- TP Vision
Industries
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Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.
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126
- $1,000+
- 250 - 999 employees
- Bengaluru, India
ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.Visit SiteIndustries
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127
- $1,000+
- 1,000 - 9,999 employees
- El Paso, TX
Datamark, a large non-voice bpo/back office services company, is located in El Paso, Texas. They provide non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and business consulting and were launched in 1989.
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128
- $1,000+
- 1,000 - 9,999 employees
- Nacogdoches, TX
Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.
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129
- $1,000+
- 1,000 - 9,999 employees
- Seattle, WA
Call center company Direct Interactions was established in 2005. Their midsize team is headquartered in Seattle, Washington and provides voice services.
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130
- $1,000+
- 10 - 49 employees
- Palo Alto, CA
ProComm is a teleservice company based in Palo Alto, Calif. Founded in 1991, they have about 50 employees and have clients in the healthcare industry. They specialize in voice and BPO services.
Industries
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ProComm provided answering services and scheduling to a telecommunications firm to increase their customer service, which helped improve the company's efficiency.
"They meet our expectations and have even gone above them." — Customer Service Manager, Telecommunications Firm
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131
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.
Industries
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Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.
"I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm
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132
- $100,000+
- 50 - 249 employees
- Berkeley Lake, GA
Vital Solutions, Inc. Is a human resources company and call center company. The small Norcross, Georgia-based team focuses on HR services and voice services. The firm was established in 2002.Visit SiteIndustries
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133
- $25,000+
- 10,000+ employees
- cairo, Egypt
Xceed is a call center. Founded in 2001, the company is located in cairo, Egypt. The large team focuses on call center services, HR services, back office outsourcing, and finance & accounting outsourcing (FAO).Visit SiteIndustries
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134
- $1,000+
- 250 - 999 employees
- Philadelphia, PA
PRWTech is an answering service in Philadelphia, Pennsylvania and Washington, District of Columbia. The company offers voice services and has a midsize team.The company was established in 2014.
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135
- $1,000+
- 50 - 249 employees
- Allen, TX
InSO is a call center consulting firm founded in 2003. Based in Allen, Texas, they have a team of 52 employees. Their main services include voice services, and non-voice BPO/back office services. They primarily serve customers in the business services, financial services, and healthcare and medical industries.
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- urbanspoon
- SCION
- Herbal Groups
Industries
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136
- $1,000+
- 10 - 49 employees
- Bend, OR
Centratel Answering Service is an answering service company established in 1984. Their small team is based in Bend, Oregon. The firm provides voice services.Visit SiteIndustries
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137
- Undisclosed
- 10 - 49 employees
- Los Angeles, CA
Answering 365 is a call center of 5 employees. Founded in 1989, their headquarters is in Los Angeles. They offer voice services to clients in the healthcare, IT, business, and financial industries.
Clients
- Cedars Sinai Hospital
- LAUSD
- High Country Behavioral Health Centers
- Central Nassau Guidance & Counselling
Industries
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Answering 365 provided 24/7 coverage of scheduling for a healthcare provider. In addition, they handled reporting, dispatching, rerouting, and other field logistics. The client was able to reduce operational costs by 60% and increase the efficiency of their patient service.
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138
- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
Pacific Global is an answering service company founded in 2001. In Wilmington, Delaware; Noida, India; Noida, India and Vadavalli, India, their large team focuses on voice services, non-voice bpo/back office services, and transcription.Visit SiteIndustries
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139
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.Visit SiteIndustries
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140
- Undisclosed
- 50 - 249 employees
- Dhaka, Bangladesh
Headquartered in Dhaka, Bangladesh, TeleConsult Group (TCG) is a telephone answering service. The midsize firm was founded in 2004. Their services include voice services, non-voice bpo/back office services, custom software development, business consulting, and more.
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141
- $1,000+
- 10,000+ employees
- Winnipeg, Canada
24-7 INTOUCH is a global contact center headquartered in Winnipeg, Canada. Since 2001, their team of 2,000+ has been specializing in non-voice BPO and voice services for a variety of clients in different industries including business & financial services.
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142
- $1,000+
- 50 - 249 employees
- Diamond Bar, CA
BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.
Clients
- NextGen Healthcare
- eClinical Works
- Allscripts
Industries
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BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.
"They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company
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143
- Undisclosed
- 50 - 249 employees
- New York, NY
Phone answering service TalkAgent was launched in 2007. Located in New York, New York, their midsize team specializes in call center services, back office outsourcing, and customer service outsourcing.Visit SiteIndustries
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144
- $1,000+
- 10 - 49 employees
- Silver Spring, MD
A&A Communications is a voice services outsourcing firm based in Silver Spring, Md. Founded in 1979, they have about 50 employees and provides services to a relatively diverse client base. They specialize in voice support, including answering and virtual receptionist packages.
Clients
- Chatel Real Estate
- Mona Electric
- Mobile Medical Imaging
Industries
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A&A Communications provides seasonal and need-based lead generation for a nonprofit. The client handles nearly 100 outbound calls a day and needed comprehensive support without paying overhead costs on space and labor. Their services proved effective and saved the client around $1,000 monthly.
"Their proven and documented system has saved us a lot of time, energy and money over the years." — Business Development Executive, Non-profit Organization
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145
- $5,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Customer service outsourcing company Transact Global was founded in 2008. The large team provides customer service outsourcing, back office outsourcing, call center services, finance & accounting outsourcing (FAO), and more. The company is in Bengaluru, India.
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146
- $1,000+
- 250 - 999 employees
First Answering is a call center service. Their midsize team is in , . Their services include voice services.Visit SiteIndustries
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147
- $1,000+
- 1,000 - 9,999 employees
- Bayonet Point, FL
Account Management Systems is a call center company. Established in 1999, the team specializes in voice services. Their large firm is Bayonet Point, Florida-based.Visit SiteIndustries
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148
- $1,000+
- 10 - 49 employees
- Austin, TX
Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.
Clients
- Texas Department of Transportation
- IBM
- Texas Education Agency
Industries
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Statco provides data entry and security support for a real estate firm in California. The client uses their services on an as-needed basis, which saves them nearly $3000 monthly on administrative costs due to Statco's billing model. Statco also impressed the client with their level of personal customer service, which is enhanced by them being a smaller firm.
"They provide us everyday security and peace of mind. They are the only company that I would consider family." — Business Development Executive, Real Estate Firm
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149
- Undisclosed
- 50 - 249 employees
- Berkeley, CA
In Berkeley, California, Direct Line Tele Response is an answering service. Established in 1979, the midsize team provides voice services.Visit SiteIndustries
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150
- $1,000+
- 250 - 999 employees
- West Des Moines, IA
Aureon is a HR agency and telephone answering service. Their midsize team is in West Des Moines, Iowa. Their services include HR services and voice services. The company was founded in 1988.Visit SiteIndustries
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