ND-KNOW SOLUTIONS

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ND-KNOW SOLUTIONS is a customer service outsourcing company. They focus on customer service outsourcing, IT staff augmentation, call center services, and back office outsourcing and were founded in 2018. Their small team is based in Davao City, Philippines.

Client Insights

Industry Expertise

Business services

20%

Other industries

15%

eCommerce

15%

Advertising & marketing

10%

Financial services

10%

Hospitality & leisure

10%

Media

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 10%

Common Project Size

<$10K 3 projects

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
10 Reviews

ND-KNOW SOLUTIONS was hired by Mayse & Associates, a multi-disciplinary architectural firm, to manage their social media, LinkedIn recruiting sourcing, administrative organization, pipeline tracking, and graphic design. The company was recommended to Mayse & Associates and was chosen for its good value for cost and aligned company values. A team of 2-5 employees from ND-KNOW SOLUTIONS was assigned to this project. The result was a well-organized and managed social media presence, effective LinkedIn recruitment, and improved pipeline tracking.

The Forged Leader, a leadership coaching company, hired ND-KNOW SOLUTIONS to develop branded documentation for client presentations. ND-KNOW SOLUTIONS was selected for its high ratings, budget-friendly pricing, good cultural fit, and company values. A team of 2-5 employees worked on this project, transforming "word" style presentation support material into consistent branded material for use as handouts at a keynote presentation. The outcome was a set of professional, well-branded documents that enhanced the company's presentations.

ND-KNOW SOLUTIONS was contracted by a construction company that provides labor for trade show booth installation and dismantling. The company needed customer service for their online store and assistance in setting it up. ND-KNOW SOLUTIONS was chosen for its high ratings, cultural fit, good value for cost, and aligned company values. One employee was assigned to this project, responsible for answering customer questions, keeping the store up to date, and maintaining communication with the local warehouse. The outcome was a successfully set up online store with effective customer service.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

4.9