ND-KNOW SOLUTIONS

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ND-KNOW SOLUTIONS is a customer service outsourcing company. They focus on customer service outsourcing, IT staff augmentation, call center services, and back office outsourcing and were founded in 2018. Their small team is based in Davao City, Philippines.

Client Insights

Industry Expertise

Business services

20%

Other industries

15%

eCommerce

15%

Advertising & marketing

10%

Financial services

10%

Hospitality & leisure

10%

Media

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 10%

Common Project Size

<$10K 3 projects

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
12 Reviews

ND-KNOW SOLUTIONS was hired by a construction company for customer service outsourcing for their online store. The company, which provides labor for the installation and dismantling of booths at trade shows, sought out ND-KNOW SOLUTIONS due to their high ratings, good value for cost, and alignment with their company values. The key deliverables included answering customer queries, maintaining the online store, and coordinating with the local warehouse. The client found ND-KNOW SOLUTIONS to be a great cultural fit and was pleased with the results.

Mayse & Associates, a multi-disciplinary architectural firm specializing in commercial real estate, engaged ND-KNOW SOLUTIONS for social media management and graphic design services. The firm sought organization, social media presence, and pipeline outreach. They selected ND-KNOW SOLUTIONS due to their good value for cost and alignment with their company values. The scope of work included social media management, LinkedIn recruiting sourcing, administrative organization, pipeline tracking, and graphic design. The client was satisfied with the services provided by ND-KNOW SOLUTIONS.

Black Ops Show Services LLC, a company that builds trade shows and conventions, hired ND-KNOW SOLUTIONS to enhance their social media presence, assist in marketing, and support overall growth. They found ND-KNOW SOLUTIONS through an online search and were drawn to their high ratings, reasonable pricing, great culture fit, and alignment with their company values. The scope of work involved social media design for Facebook and Instagram, YouTube channel development, administrative support, and marketing of their products and merchandise. The client was pleased with the results delivered by ND-KNOW SOLUTIONS.

Timeliness

4.8

Service Excellence

4.7

Value

5.0

Would Recommend

4.8