Easybee Answering Services
visit site- Undisclosed
- 10 - 49 employees
- San Salvador, El Salvador
Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.
Client Insights
Industry Expertise
65%
15%
10%
10%
Client Size Distribution
Small Business (<$10M) 100%
Common Project Size
<$10K 8 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Easybee Answering Services was hired by an immigration law firm to provide backup receptionist services. The goal of the project was to reduce costs and improve communication with the firm’s clients. The law firm found Easybee online and was impressed with the company's structured services and fees. The team from Easybee consisted of two employees who provided backup receptionist services to the law firm.
A university hired Easybee Answering Services to handle their inbound calling. The aim was to free up the university staff to focus on other tasks and ensure a seamless experience for their customers. The university chose Easybee because their call center services were operational within a matter of days. The integration was simple, requiring only a redirection of the existing call center to Easybee's telephone number. The university is in constant communication with Moises from Easybee, and their callers connect with several bilingual receivers.
Lisa Feldstein Law Office PC hired Easybee Answering Services to provide call center services. The law firm wanted to prevent disruptions, ensure 24/7 service, and use their time more efficiently. They found Easybee through an online search and chose them over others due to their high ratings and budget-friendly pricing. Easybee's scope of work included answering phone calls, promptly sending messages, and returning calls upon request.