Easybee Answering Services
visit site- Undisclosed
- 10 - 49 employees
- San Salvador, El Salvador
Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.
Client Insights
Industry Expertise
65%
15%
10%
10%
Client Size Distribution
Small Business (<$10M) 100%
Common Project Size
<$10K 8 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Easybee Answering Services was hired by an immigration law firm to provide backup receptionist services. The firm sought to reduce costs and improve communication with clients. After finding Easybee online and speaking with a representative, the firm was impressed with how they structured their services and fees. Two Easybee employees were assigned to the project, providing reliable and efficient service to the law firm.
A university hired Easybee to handle their inbound calling, aiming to free up their employees for other tasks and provide a seamless experience for their customers. Easybee was chosen for their quick and efficient call center services. The university simply had to redirect their existing call center to Easybee's telephone number, which proved to be an easy and efficient process. Billing was done on a monthly basis, with the university being notified when they exceeded their allotted minutes. The university remained in constant communication with Easybee's representative, Moises, and the callers connected with several bilingual receivers.
Easybee was hired by Lisa Feldstein Law Office PC to provide call center services with the aim of preventing disruptions, ensuring 24/7 service, and allowing efficient use of time. Easybee was chosen due to their high ratings and budget-friendly pricing, found through an online search. Easybee was responsible for answering calls, sending messages promptly, and returning calls upon request. The firm was satisfied with Easybee's prompt and efficient services.