Evateck

Evateck was hired by Leowix LLC, a web development company, to handle incoming leads, provide customer support, and upsell existing clients. Evateck was chosen for their competitive pricing and value for cost. They were responsible for all incoming calls and messages, qualifying leads, and providing traditional customer support services. They successfully resolved Tier 1 and Tier 2 issues and upsold existing clients during communications.

Astra Dent Poland, a dentistry chain, hired Evateck to process incoming customer requests and optimize their full-time staff. Evateck was selected for their budget-friendly pricing, good culture fit, and value for cost. They provided outsourced customer support across all channels, including social media, live chat, phone, and email.

Feed Social Agency, a social media management company, engaged Evateck to handle ongoing client communications and establish a procedure for social media communications. Evateck was chosen for their good value for cost and alignment with the company's values. They successfully responded to incoming client requests via live chat, email, and social media, and maintained an internal knowledge base.