Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe
The Best of April 2024
Looking for a top business process outsourcing company in Eastern Europe?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Eastern Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Eastern Europe BPO Services
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1
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
Industries
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2
- $1,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Clients
- Nasdaq
Industries
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3
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
Industries
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4
- $1,000+
- 250 - 999 employees
- Warszawa, Poland
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
- Wizz Air
Industries
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5
- $1,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Clients
- Vodafone
Industries
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6
- $25,000+
- 1,000 - 9,999 employees
- Sofia, Bulgaria
Out2Bound is a marketing agency headquartered in Sofia, Bulgaria, that was established in 2016. Their team of 20 employees offers business consulting, voice services, direct marketing, on-demand lead generation services.
Clients
- Progress Software
Industries
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7
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
- EcoSoft
Industries
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8
- $1,000+
- 250 - 999 employees
- Plovdiv, Bulgaria
Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies.
Clients
- BACK MARKET, Inc.
Industries
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9
- $250,000+
- 1,000 - 9,999 employees
- București, Romania
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
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10
- $1,000+
- 250 - 999 employees
- București, Romania
Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.
Industries
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11
- Undisclosed
- 1,000 - 9,999 employees
- București, Romania
PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.
Industries
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12
- $5,000+
- 50 - 249 employees
- Sofia, Bulgaria
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Clients
- J2 GLobal
Industries
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13
- $5,000+
- 50 - 249 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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14
- $10,000+
- 50 - 249 employees
- Stari Bohorodchany, Ukraine
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
- Byte Technologies
Industries
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15
- $1,000+
- 250 - 999 employees
- Varna, Bulgaria
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.
Industries
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16
- $1,000+
- 50 - 249 employees
- Cluj-Napoca, Romania
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
Industries
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17
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.
Clients
- Cengage
Industries
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18
- $1,000+
- 250 - 999 employees
- Iași, Romania
IntelligentBee is a software company that's headquartered in Iasi, Romania with a second office in Wilmington, Del. The team serves small and midmarket business clients. Founded in 2010, IntelligentBee specializes in custom software development, web development, web design, and mobile app development.
Clients
- Sendgrid.com
Industries
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19
- $100,000+
- 10,000+ employees
- București, Romania
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.
Industries
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20
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.
Clients
- DirecTV
Industries
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21
- $10,000+
- 250 - 999 employees
- Zielona Góra, Poland
Salesupply is a fulfillment company. They are in , Netherlands and have a midsize team. Their services include fulfillment, logistics & supply chain consulting, warehousing & distribution, and ecommerce marketing. The firm was established in 2008.
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22
- $1,000+
- 1,000 - 9,999 employees
- Warszawa, Poland
Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.
Industries
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23
- $1,000+
- 1,000 - 9,999 employees
- Yerevan, Armenia
Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.
Industries
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24
- $1,000+
- 10 - 49 employees
- Zhytomyr, Ukraine
Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.
Clients
- CDS Global Cloud
Industries
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25
- $1,000+
- 50 - 249 employees
- Vilnius, Lithuania
Ansvery is a Vilnius, Lithuania-based customer service outsourcing company. Founded in 2012, the midsize team offers customer service outsourcing.Read MoreIndustries
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26
- $5,000+
- 10 - 49 employees
- Kyiv, Ukraine
Sparklead is a Kyiv, Ukraine-based business consulting and sales outsourcing company. Founded in 2022, the small team offers business consulting and sales outsourcing.Read MoreClients
- Ukrainian Association of Furniture Manufacturers
Industries
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27
- $5,000+
- 1,000 - 9,999 employees
- Warszawa, Poland
FlairsTech is an UX agency. Their midsize team is headquartered in Dorval, Canada. Their services include ux/ui design, graphic design, video production, IT strategy consulting, and more.
Industries
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28
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Industries
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29
- $1,000+
- 10,000+ employees
- Sofia, Bulgaria
TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.
Clients
- Workplace Safety and Insurance Board
Industries
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30
- $5,000+
- 2 - 9 employees
- Kyiv, Ukraine
Established in 2021, Imabys is a media planning and buying agency. They are based in Middletown, Delaware and Kyiv, Ukraine and have a small team. Their services include media planning & buying, social media marketing, content marketing, affiliate marketing, and more.
Industries
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