Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

The Best of December 2025

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 31
    (21 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    2 - 9 employees
    Kyiv, Ukraine
    Sales Outsourcing company Leadowski is headquartered in Kyiv, Ukraine; Middletown, Delaware and Warszawa, Poland. The agency focuses on Sales Outsourcing, Email Marketing, and Business Consulting and is small.The agency was founded in 2021.
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    Industries

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  • 32
    (6 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.7
    $1,000+
    50 - 249 employees
    Zagreb, Croatia
    Significo is a CRM consulting and SI company. They offer CRM consulting and SI, Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were launched in 2007. Their midsize team is Zagreb, Croatia-based.
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    Clients

    McDonald's Croatia Porsche Inter Auto d.o.o PORSCHE CROATIA d.o.o. INA d.d.

    Industries

  • 33
    (12 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Poltava, Ukraine
    Data Annotation Services company Tinkogroup was established in 2016. The small Poltava, Ukraine-based team provides Data Annotation Services, Back Office Outsourcing, Sales Outsourcing, and Document Digitization & Management.
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    Clients

    Oberst BV Continuum Education Today

    Industries

  • 34
    (5 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Beograd, Serbia
    Silver Bell Group is a social media marketing agency based in Beograd, Serbia. The midsize company was launched in 2014. Their services include social media marketing, blockchain, customer service outsourcing, commercial property management, and more.
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    Industries

  • 35
    (7 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Kyiv, Ukraine
    Sparklead is a Kyiv, Ukraine-based business consulting and sales outsourcing company. Founded in 2022, the small team offers business consulting and sales outsourcing.
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    Clients

    Ukrainian Association of Furniture Manufacturers

    Industries

  • 36
    (20 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Kniazhychi, Ukraine
    Funnel Bakers is a small Dover, Delaware-based Sales Outsourcing company. Established in 2019, the team provides Sales Outsourcing, Email Marketing, and CRM consulting and SI.
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    Clients

    Podean

    Industries

  • 37
    (19 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $10,000+
    1,000 - 9,999 employees
    Wrocław, Poland
    CCIG Group, a phone answering service, is in Wrocław, Poland; Warszawa, Poland; Zielona Góra, Poland and Tarnów, Poland. The large team offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing. The company was established in 2002.
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    Industries

  • 38
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.5
    $250,000+
    1,000 - 9,999 employees
    București, Romania
    Conectys is a Customer Service Outsourcing company founded in 2004. Their large team is headquartered in București, Romania; Davao City, Philippines; Iloilo City, Philippines and Taipei City, Taiwan. Their services include Customer Service Outsourcing, Content Moderation Services, and Call Center Services.
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    Industries

  • 39
    (20 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 40
    (2 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.3

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    Beograd, Serbia

    Established in 2016, GDC Services is a cloud consulting & SI company. The midsize team focuses on cloud consulting & SI, Customer Service Outsourcing, IT managed services, Application Management & Support, and more. The firm is located in Beograd, Serbia and Beograd, Serbia.

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    Industries

  • 41
    (34 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Wrocław, Poland
    Casbeg, a Business Consulting company, was founded in 2017. Their small team is located in Wrocław, Poland and specializes in Business Consulting, Sales Outsourcing, Marketing Strategy, CRM consulting and SI, and more.
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    Clients

    Google Diverse Pneumat Symfonia

    Industries

  • 42
    (14 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $10,000+
    10 - 49 employees
    L'viv, Ukraine
    Headquartered in Tallinn, Estonia; L'viv, Ukraine; Kraków, Poland and București, Romania, EchoGlobal is an IT staff augmentation company. Founded in 2013, the small team offers IT staff augmentation, Staffing, Recruiting, Custom Software Development, and more.
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    Industries

  • 43
    (20 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Kyiv, Ukraine

    Non-voice bpo/back office services company Smart Solutions BPO for IT was established in 2008. The firm provides non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO) and has a small team.

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    Clients

    Intel

    Industries

  • 44
    (22 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Wrocław, Poland
    Synebo, a CRM consulting and SI company, is based in Newark, Delaware; Wrocław, Poland; Odesa, Ukraine and Newark, Delaware. The midsize firm was established in 2015. Their services include CRM consulting and SI, Custom Software Development, cloud consulting & SI, IT managed services, and more.
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    Clients

    IBM

    Industries

  • 45
    (12 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Vilnius, Lithuania
    Customer Service Outsourcing company Ansvery was founded in 2012. The midsize Vilnius, Lithuania-based team focuses on Customer Service Outsourcing, AI Agents, and AI Consulting.
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    Industries

  • 46
    (12 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kyiv, Ukraine

    Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.

    Read More

    Industries

  • 47
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    2 - 9 employees
    Gdańsk, Poland
    Based in Gdańsk, Poland, Architecture of Sales is a Sales Outsourcing company. The company offers Sales Outsourcing, Call Center Services, Advertising, Market Research, and more and is small.The company was established in 2022.
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    Industries

  • 48
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Burgas, Bulgaria

    Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

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    Industries

  • 49
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Пожаревац, Serbia
    Fyxer Industries Ltd is a Customer Service Outsourcing company. Launched in 2021, the team specializes in Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, and Social Media Marketing. Their midsize company is Пожаревац, Serbia-based.
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    Clients

    GUNFIRE AIRSOFT CENTRE Canopy Energy Damiba Trade

    Industries

  • 50
    (33 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    L'viv, Ukraine
    BizZzdev is a small Sales Outsourcing company. The L'viv, Ukraine-based agency was founded in 2019. Their team provides Sales Outsourcing.
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    Clients

    BLISCORE Johnson&Johnson

    Industries

  • 51
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    L'viv, Ukraine
    Scaleuphero - Enabling growth for AI consultancies is a Sales Outsourcing company. Established in 2019, the small firm is in L'viv, Ukraine and Warszawa, Poland. Their services include Sales Outsourcing, Direct Marketing, Marketing Strategy, Content Marketing, and more.
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    Industries

  • 52
    (30 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.7
    $5,000+
    10 - 49 employees
    L'viv, Ukraine
    Founded in 2016, Respect.Studio is a Digital Strategy company. Located in L'viv, Ukraine and Sarasota, Florida, their small team provides Digital Strategy, Email Marketing, Social Media Marketing, and Sales Outsourcing.
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    Clients

    Imperva Constellation Global The Starr Conspiracy Adaptovate

    Industries

  • 53
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

    Read More

    Industries

  • 54
    (14 Reviews) 4.7

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.8
    $25,000+
    250 - 999 employees
    Varna, Bulgaria

    Flat Rock Technology is a development agency headquartered in London, with an office in Varna, Bulgaria. Since 2008, their team of 88 has been specializing in custom software development, mobile app development, UX/UI design, and more for mainly midmarket-size clients. They primarily serve clients in the IT, consumer products & services and media industries. 

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    Clients

    Audiocodes

    Industries

  • 55
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    Elbasan, Albania
    Coneit Outsourcing is a Customer Service Outsourcing company headquartered in Poggio a Caiano, Italy and Elbasan, Albania. The firm specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Sales Outsourcing and has a midsize team.The firm was launched in 2023.
    Read More

    Industries

  • 56
    (24 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Kyiv, Ukraine

    Legal IT Group is a legal consultancy founded in 2014. Based in Kiev, Ukraine, the team of 10 provides legal outsourcing services for its clients. 

    Read More

    Clients

    Gamedev: Frogwares, Deyteris, Tea&cake Games, Vira Games, Turborocket games
  • 57
    (1 Reviews) 4.5

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    4.0

    Would Recommend

    4.5
    $1,000+
    50 - 249 employees
    София, Bulgaria

    In София, Bulgaria, Euroccor JSC is a midsize answering service. Founded in 2005, the team provides voice services, non-voice bpo/back office services, and social media marketing.

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    Industries

  • 58
    (2 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.5
    $1,000+
    10 - 49 employees
    Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

    Read More

    Industries

  • 59
    (59 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $5,000+
    10 - 49 employees
    Kyiv, Ukraine

    Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.

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    Clients

    SSO Logistics

    Industries

  • 60
    (9 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Tallinn, Estonia

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

    Read More

    Industries

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