Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

September 2022

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 91
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.

    Industries

    Notable Project

    Hypergen is providing copywriting services for a real estate brokerage. They've also put together an email schedule to help the client generate inbound inquiries.

    "Hypergen's attention to detail and knowledge of email marketing are unmatched."

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  • 92
    • Undisclosed
    • 250 - 999 employees
    • Kraków, Poland

    Non-voice bpo/back office services company IT Works was established in 2001. Their midsize team is located in Kraków, Poland. IT Works offers non-voice bpo/back office services.

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  • 93
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.

    Industries

    Notable Project

    Magnito provides lead generation services for an IT company. This includes outbound cold calling and LinkedIn communication, aiming to reach new regions in Asia and CIS countries.

    "They have understood the business and processes from the very beginning, which is impressive."

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  • 94
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine

    Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.

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  • 95
    • Undisclosed
    • 50 - 249 employees
    • Katowice, Poland

    Founded in 2002, 4EN is a non-voice bpo/back office services and call center company. The midsize Katowice, Poland-based team provides non-voice bpo/back office services and voice services.

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  • 96
    • Undisclosed
    • 50 - 249 employees
    • Milanówek, Poland

    Zielinet is a midsize Milanówek, Poland-based call center service. Their services include voice services.

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  • 97
    • $5,000+
    • 10 - 49 employees
    • Cluj-Napoca, Romania
    Headquartered in Cluj-Napoca, Romania, Goodroid is a software development company. The small team specializes in custom software development, BI & big data consulting & SI, Artificial Intelligence, document digitization & management, and more. The agency was founded in 2017.

    Industries

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  • 98
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • L'viv, Ukraine
    Software development company GIS Art was established in 2013. Located in L'viv, Ukraine, their small team provides custom software development, web development, and call center services.

    Industries

    Notable Project

    GIS Art provides custom software development services for a non-emergency medical transportation company. They’ve built a software library and other web solutions for vehicle dynamic DRI problems.

    “They’re very knowledgeable; they’re a team of professionals.”

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  • 99
    • Undisclosed
    • 50 - 249 employees
    • Warszawa, Poland

    Headquartered in Warszawa, Poland, WF- Call Center is a midsize call center service. Their services include voice services.

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  • 100
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Euro Connect is a phone answering service. Their small team is headquartered in Sofia, Bulgaria. The agency offers voice services.

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  • 101
    • $1,000+
    • 2 - 9 employees
    • L'viv, Ukraine

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

    Clients

    • ICT Compliance
    • Freight Exchange
    • Redman Technology
    • Mindsett Security

    Industries

    Notable Project

    Before Hello pursued hot sales leads as part of a targeted marketing partnership. They contacted relevant decision-makers from a list they built and they ran an email campaign.

    "Our ROI just keeps growing."

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  • 102
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria
    Supportica Solutions is an answering service company launched in 2019. Their small team is located in Sofia, Bulgaria. The agency focuses on call center services, back office outsourcing, and customer service outsourcing.
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  • 103
    • Undisclosed
    • 2 - 9 employees
    • Prague 4, Czech Republic

    Moje sluchátko s.r.o. Is a small non-voice bpo/back office services and phone answering service. Established in 2018, the team provides non-voice bpo/back office services and voice services. The firm is headquartered in Prague 4, Czech Republic.

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  • 104
    • $1,000+
    • 2 - 9 employees
    • Ivano-Frankivs'k, Ukraine
    Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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  • 105
    • Undisclosed
    • 2 - 9 employees
    • Kraków, Poland

    Headquartered in Kraków, Poland, Smart Call is a small call center company. The team focuses on voice services and non-voice bpo/back office services.

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  • 106
    • $1,000+
    • 250 - 999 employees
    • Ostrava, Czech Republic

    OKIN BPS is a non-voice bpo/back office services company. They are headquartered in Ostrava, Czech Republic and have a midsize team. Their services include non-voice bpo/back office services.

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  • 107
    • Undisclosed
    • 2 - 9 employees
    • Vilnius, Lithuania

    BPO Services is a small non-voice bpo/back office services and answering service company headquartered in Vilnius, Lithuania. Their services include non-voice bpo/back office services and voice services.

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  • 108
    • $1,000+
    • 50 - 249 employees
    • София, Bulgaria

    ProcessFlows, a non-voice bpo/back office services company, was established in 1987. Their midsize team is in Hants, United Kingdom; Ipswich , United Kingdom and София, Bulgaria. The company specializes in non-voice bpo/back office services, custom software development, finance & accounting outsourcing (FAO), IT managed services, and more.

    Industries

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  • 109
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    MENA Software was founded in 2012 in Sofia, Bulgaria. It now has 21 employees providing services in blockchain, non-voice BPO/back office services, and BI & big data consulting & SI.They mainly work in the information technology, business services, and financial services industries.

     

    Clients

    • StanVision
    • Cryptoken Media
    • List a Token

    Industries

    Notable Project

    MENA Software helped develop a blockchain software solution from scratch.

    "They executed perfectly and delivered the product according to our specifications." 

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  • 110
    • $5,000+
    • 2 - 9 employees
    • Lubań, Poland

    Be Brave Solutions is a digital strategy company established in 2017. The firm offers digital strategy, direct marketing, email marketing, market research, and more and has a small team. The firm is located in Lubań, Poland.

    Industries

    Notable Project

    Be Brave Solutions has improved a software development company's outreach sales strategy. They have implemented a 5-step planning process and are now monitoring the client's campaign KPI.

    "They are quite effective, responsive, and provide good insight into the flows we need to implement."

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  • 111
    • Undisclosed
    • 50 - 249 employees
    • Bratislava, Slovakia
    Established in 2018, CloudTalk is a. The agency focuses on and has a midsize team.
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  • 112
    • Undisclosed
    • 10 - 49 employees
    • Kraków, Poland

    Small phone answering service Contact Sales, is based in Kraków, Poland. Their services include voice services and marketing strategy.

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  • 113
    • $1,000+
    • 10 - 49 employees
    • Yerevan, Armenia
    Customer service outsourcing company Sphere BPO is located in Yerevan, Armenia. The small agency was founded in 2022. Their services include customer service outsourcing and call center services.

    Industries

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  • 114
    • $1,000+
    • 250 - 999 employees
    • Iași, Romania

    Call center Zigosoft SRL is in Iasi, Romania. The midsize firm was launched in 2005. Their services include voice services, CRM consulting and SI, and IT managed services.

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  • 115
    • Undisclosed
    • 10 - 49 employees
    • Tallinn, Estonia

    Founded in 1995, CSC Telecom is an answering service. In Tallinn, Estonia, their small team provides voice services.

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  • 116
    • Undisclosed
    • 2 - 9 employees
    • Kraków, Poland

    Contact Center Outsourcing is a telephone answering service. Their small team is in Kraków, Poland. Their services include voice services.

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  • 117
    • Scheduling

      4.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    VERNA is an offshore IT managed services agency based in Kiev, Ukraine. They were founded in 2000 and currently have about 100 employees. Verna offers help-desk, Tier II and III data center services, hosting, productivity and cloud applications consulting, and back-office services.

    Clients

    • Manufacture: Cargill, Kraft Foods, Philip Morris International, ArcelorMittal, SUN InBev Ukraine.
    • IT& Telecommunications: GlobalLogic, Life, MTS, Ukrtelecom.
    • Finance & Banking: UkrSibbank BNP Paribas Group, Raiffeisen Bank International, Swedbank.
    • Distribution & Retail: COLIN'S, Brocard, O'STIN, Amadeus.

    Notable Project

    A small development firm partners with VERNA to provide their clients access to VERNA's man-power and telephony expertise.

    "VERNA has been a professional partner for us."

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  • 118
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.

    Industries

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  • 119
    • $5,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Orpheus Solutions is an outsourcing company headquartered in Sofia, Bulgaria. Founded in 2018, they have a team of 5 employees. Their main focus lines are corporate training, business consulting, and voice services.

    Notable Project

    Orpheus Solutions consulted on digital marketing techniques with the aim of expanding a food app's reach among college students. Their services spanned consulting on SEO, social media, and digital ads.

    "Orpheus Solutions is a company that we can rely upon for new perspectives on our business."

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  • 120
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Alba Center is a call center company. They are located in Sofia, Bulgaria and have a small team. Their team specializes in voice services.

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