Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

February 2023

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 91
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Wrocław, Poland

    Synebo is a Salesforce service provider with offices in Odessa, Ukraine, and Hadera, Israel. Founded in 2015, their team of 37 specializes in CRM and cloud consulting and system integration, enterprise app modernization, and app testing services.

    Clients

    • GreenRoad

    Industries

    Notable Project

    Synebo’s team has been a reliable supplier of CRM solutions, capable of providing development for Salesforce systems as well as web and mobile apps. Assigned resources also do testing and debugging.

    "Synebo's team is dedicated to our goals."

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  • 92
    • $1,000+
    • 2 - 9 employees
    • Warszawa, Poland

    PROTIP Marketing is a sales outsourcing company. The small Warszawa, Poland-based team provides sales outsourcing, pay per click, direct marketing, and digital strategy. The company was founded in 2019.

    Industries

    Notable Project

    PROTIP Marketing helps an advertising and marketing agency with sales lead generation. They have developed and implemented a marketing funnel, communication strategies, and a database of potential clients.

    "Their availability and creativity in solving problems that arise from time to time are amazing!"

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  • 93
    • Undisclosed
    • 10 - 49 employees
    • Cluj-Napoca, Romania
    In Cluj-Napoca, Romania, Transylvania Support Center is a non-voice bpo/back office services company. The small firm was established in 2014. Their team focuses on non-voice bpo/back office services.

    Industries

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  • 94
    • $1,000+
    • 50 - 249 employees
    • Prague, Czech Republic
    Comdata Czech is a non-voice bpo/back office services and phone answering service. Their midsize team is located in Prague, Czech Republic. The firm specializes in non-voice bpo/back office services and voice services.
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  • 95
    • $1,000+
    • 50 - 249 employees
    • Tallinn, Estonia
    Katrium is a call center service founded in 2007. They are headquartered in Tallinn, Estonia and have a midsize team. Their services include voice services, non-voice bpo/back office services, HR services, and transcription.
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  • 96
    • Undisclosed
    • 50 - 249 employees
    • Kraków, Poland

    Thulium is a telephone answering service. Established in 2006, the midsize firm is in Kraków, Poland. Their team focuses on voice services and e-commerce development.

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  • 97
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.

    Industries

    Notable Project

    Hypergen leads a customer data platform's outbound lead generation efforts via ads, emails, and phone calls. They've analyzed the client's products and customers before creating campaign content and activities.

    "They are always on top of our requirements and, more importantly, anticipating what we need next."

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  • 98
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Gdańsk, Poland

    Hand2band is an IT staff augmentation company. They are based in Sopot, Poland and have a midsize team. The firm offers IT staff augmentation, web development, and custom software development.

    Industries

    Notable Project

    A product studio hired Hand2band to provide support for two large projects. They were in charge of Ruby on Rails, Java., Node.js, Angular, React, React Native, .NET, Flutter, Swift, Python.

    "The Hand2Band team is very communicative and cooperative. It is an absolute pleasure to work with them."

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  • 99
    • Undisclosed
    • 10 - 49 employees
    • Tallinn, Estonia
    Roheline Laine Green Wave is a Tallinn, Estonia-based call center company. The small team provides voice services. The agency was launched in 2002.
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  • 100
    • Undisclosed
    • 250 - 999 employees
    • Kraków, Poland

    Non-voice bpo/back office services company IT Works was established in 2001. Their midsize team is located in Kraków, Poland. IT Works offers non-voice bpo/back office services.

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  • 101
    • Undisclosed
    • 250 - 999 employees
    • Dnipro, Ukraine

    WOW Corporation is a midsize Dnipro, Ukraine-based phone answering service. Their services include call center services.

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  • 102
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.
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  • 103
    • $5,000+
    • 10 - 49 employees
    • Cluj-Napoca, Romania
    Headquartered in Cluj-Napoca, Romania, Goodroid is a software development company. The small team specializes in custom software development, BI & big data consulting & SI, Artificial Intelligence, document digitization & management, and more. The agency was founded in 2017.

    Industries

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  • 104
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.

    Industries

    Notable Project

    Magnito offered lead generation services for a neuromarketing agency. The vendor was hired for their experience in both lead generation and B2B marketing.

    "We're impressed by their consistent and systematic approach, which is so important for the B2B sphere."

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  • 105
    • Undisclosed
    • 50 - 249 employees
    • Milanówek, Poland

    Zielinet is a midsize Milanówek, Poland-based call center service. Their services include voice services.

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  • 106
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Software development company GIS Art was established in 2013. Located in L'viv, Ukraine, their small team provides custom software development, web development, and call center services.

    Industries

    Notable Project

    GIS Art developed mapping solutions for a digital consultancy firm. They took and managed data from various datasets and interpreted it for inclusion in the client's system.

    "Their reliability and problem-solving skills were impressive."

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  • 107
    • Undisclosed
    • 50 - 249 employees
    • Warszawa, Poland

    Headquartered in Warszawa, Poland, WF- Call Center is a midsize call center service. Their services include voice services.

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  • 108
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Euro Connect is a phone answering service. Their small team is headquartered in Sofia, Bulgaria. The agency offers voice services.

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  • 109
    • $1,000+
    • 2 - 9 employees
    • L'viv, Ukraine

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

    Clients

    • ICT Compliance
    • Freight Exchange
    • Redman Technology
    • Mindsett Security

    Industries

    Notable Project

    Before Hello pursued hot sales leads as part of a targeted marketing partnership. They contacted relevant decision-makers from a list they built and they ran an email campaign.

    "Our ROI just keeps growing."

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  • 110
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria
    Supportica Solutions is an answering service company launched in 2019. Their small team is located in Sofia, Bulgaria. The agency focuses on call center services, back office outsourcing, and customer service outsourcing.
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  • 111
    • Undisclosed
    • 2 - 9 employees
    • Prague 4, Czech Republic
    Moje sluchátko s.r.o. Is a small non-voice bpo/back office services and phone answering service. Established in 2018, the team provides non-voice bpo/back office services and voice services. The firm is headquartered in Prague 4, Czech Republic.
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  • 112
    • $1,000+
    • 2 - 9 employees
    • Ivano-Frankivs'k, Ukraine
    Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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  • 113
    • Undisclosed
    • 2 - 9 employees
    • Vilnius, Lithuania
    BPO Services is a small non-voice bpo/back office services and answering service company headquartered in Vilnius, Lithuania. Their services include non-voice bpo/back office services and voice services.
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  • 114
    • Undisclosed
    • 2 - 9 employees
    • Kraków, Poland

    Headquartered in Kraków, Poland, Smart Call is a small call center company. The team focuses on voice services and non-voice bpo/back office services.

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  • 115
    • $1,000+
    • 50 - 249 employees
    • София, Bulgaria

    ProcessFlows, a non-voice bpo/back office services company, was established in 1987. Their midsize team is in Hants, United Kingdom; Ipswich , United Kingdom and София, Bulgaria. The company specializes in non-voice bpo/back office services, custom software development, finance & accounting outsourcing (FAO), IT managed services, and more.

    Industries

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  • 116
    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    MENA Software was founded in 2012 in Sofia, Bulgaria. It now has 21 employees providing services in blockchain, non-voice BPO/back office services, and BI & big data consulting & SI.They mainly work in the information technology, business services, and financial services industries.

     

    Clients

    • StanVision
    • Cryptoken Media
    • List a Token

    Industries

    Notable Project

    MENA Software helped develop a blockchain software solution from scratch.

    "They executed perfectly and delivered the product according to our specifications." 

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  • 117
    • Undisclosed
    • 50 - 249 employees
    • Bratislava, Slovakia
    Established in 2018, CloudTalk is a. The agency focuses on and has a midsize team.
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  • 118
    • Undisclosed
    • 10 - 49 employees
    • Kraków, Poland

    Small phone answering service Contact Sales, is based in Kraków, Poland. Their services include voice services and marketing strategy.

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  • 119
    • Undisclosed
    • 250 - 999 employees
    • Bydgoszcz, Poland
    Sims Lifecycle Services is a midsize document digitization & management company launched in 2002. Their services include document digitization & management. The company is headquartered in West Chicago, Illinois and Bydgoszcz, Poland.
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  • 120
    • $1,000+
    • 10 - 49 employees
    • Yerevan, Armenia
    Customer service outsourcing company Sphere BPO is located in Yerevan, Armenia. The small agency was founded in 2022. Their services include customer service outsourcing and call center services.

    Industries

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