Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe
April 2023Looking for a top business process outsourcing company in Eastern Europe?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Eastern Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Eastern Europe BPO Services
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61
- Undisclosed
- 1,000 - 9,999 employees
- Warszawa, Poland
FlairsTech is an UX agency. Their midsize team is headquartered in Dorval, Canada. Their services include ux/ui design, graphic design, video production, IT strategy consulting, and more.
Industries
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FairsTech provides ongoing technical support for a software design studio. The team supplements the client's efforts to communicate and answer the technical concerns of customers.
"The team at FlairsTech is always happy to address any concerns as they arise."
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62
- $10,000+
- 10 - 49 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, Solus Agency is a digital marketing agency that employs a team of over 10. They've offered a wide spectrum of services since 2018, including marketing strategy, digital strategy, and social media marketing. Their main focus is small businesses, though they also support mid-sized companies in the business services and consumer products industries.
Clients
- LaborX, Waves.Exchange, Xena Exchange, EMCD, Onlife, LGG
Industries
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Solus Agency leads social media marketing efforts, working to build a community of more than 50,000 and find more than 4,000 app testers. Besides social media marketing, the team does Branding and PR.
"It's a pure thrill to work with Solus Agency."
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63
- $1,000+
- 10 - 49 employees
- Vilnius, Lithuania
Growtech is a Vilnius, Lithuania-based sales outsourcing company. The small firm was launched in 2021. Their team focuses on sales outsourcing, email marketing, and business consulting.Industries
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Growtech provided lead generation for a solar tech solution provider. They had a small sample of 20 accounts that implemented changes based on their ideal customer profile.
"The quality was great, and the people we worked with were interested in our solution."
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64
- $1,000+
- 10 - 49 employees
- Poznań, Poland
Genli is a call center service provider for B2B businesses in Poznan, Poland. Founded in 2019, their 11 employees provide voice services, advertising, direct marketing, and marketing strategy to business services clients.
Industries
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genli used LinkedIn Sales Navigator to target mid-size sales companies and generate leads for an e-learning and training company.
“They were very flexible in terms of providing information about the leads and customization of the search settings.”
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65
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.Visit Site -
66
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.
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67
- $5,000+
- 50 - 249 employees
- București, Romania
World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.
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68
- $1,000+
- 2 - 9 employees
- Warszawa, Poland
PROTIP Marketing is a sales outsourcing company. The small Warszawa, Poland-based team provides sales outsourcing, pay per click, direct marketing, and digital strategy. The company was founded in 2019.
Industries
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A social marketing solutions firm hired PROTIP Marketing for their lead generation and appointment booking services. The team provides a comprehensive client database to contact and set meetings monthly.
"They're specialists who provide us with great results."
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69
- $1,000+
- 2 - 9 employees
- Breznik, Bulgaria
Established in 2019, Passion4Growth is an answering service and business consulting company. They are located in Breznik, Bulgaria and have a small team. The company focuses on voice services and business consulting.
Industries
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A Shopify development agency has hired Passion4Growth to be their external outbound team. They've created a database with several hundred of the client's ideal customer profiles and managed their campaigns.
"They discuss their ideas openly and work through them as a group to produce the best outcomes."
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70
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.
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71
- $10,000+
- 10 - 49 employees
- Wrocław, Poland
KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.
Clients
- Santander Consumer Bank
- Jeronimo Martins Poland
- TVN Discovery Poland
- TravelPlanet.pl
Industries
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KODA Bots developed a chatbot application for a ski resort on behalf of a marketing and advertising firm. The team used a list of frequently asked questions and integrated the weather service.
"They really improved some of our ideas and changed our way of looking at several communication issues."
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72
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.
Industries
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Magnito offered lead generation services for a neuromarketing agency. The vendor was hired for their experience in both lead generation and B2B marketing.
"We're impressed by their consistent and systematic approach, which is so important for the B2B sphere."
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73
- $5,000+
- 10 - 49 employees
- Sofia, Bulgaria
Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.
Industries
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Hypergen leads a customer data platform's outbound lead generation efforts via ads, emails, and phone calls. They've analyzed the client's products and customers before creating campaign content and activities.
"They are always on top of our requirements and, more importantly, anticipating what we need next."
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74
- $10,000+
- 50 - 249 employees
- Gdańsk, Poland
Hand2band is an IT staff augmentation company. They are based in Sopot, Poland and have a midsize team. The firm offers IT staff augmentation, web development, and custom software development.
Industries
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A product studio hired Hand2band to provide support for two large projects. They were in charge of Ruby on Rails, Java., Node.js, Angular, React, React Native, .NET, Flutter, Swift, Python.
"The Hand2Band team is very communicative and cooperative. It is an absolute pleasure to work with them."
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75
- $5,000+
- 10 - 49 employees
- Sofia, Bulgaria
Supportica Solutions is an answering service company launched in 2019. Their small team is located in Sofia, Bulgaria. The agency focuses on call center services, back office outsourcing, and customer service outsourcing.Visit SiteNotable Project
Supportica Solutions provides IT consulting services for an automotive software company. They've identified a cloud-based software that suited the client's needs, set up the new system, and trained staff.
"The company prioritizes customer satisfaction by providing personalized and dedicated support to us."
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76
- $1,000+
- 50 - 249 employees
- Vilnius, Lithuania
Infomedia, a midsize customer service outsourcing company, is based in Vilnius, Lithuania. They provide customer service outsourcing, sales outsourcing, back office outsourcing, hr outsourcing, and more and were founded in 1993.Visit Site -
77
- $5,000+
- 10 - 49 employees
- Cluj-Napoca, Romania
Headquartered in Cluj-Napoca, Romania, Goodroid is a software development company. The small team specializes in custom software development, BI & big data consulting & SI, Artificial Intelligence, document digitization & management, and more. The agency was founded in 2017.Visit SiteIndustries
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78
- $25,000+
- 10 - 49 employees
- L'viv, Ukraine
Software development company GIS Art was established in 2013. Located in L'viv, Ukraine, their small team provides custom software development, web development, and call center services.
Industries
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GIS Art was hired by a research center to code their web project in the Google Maps environment.
"Their quality of coding was impressive."
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79
- $1,000+
- 2 - 9 employees
- L'viv, Ukraine
Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors.
Clients
- ICT Compliance
- Freight Exchange
- Redman Technology
- Mindsett Security
Industries
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Before Hello pursued hot sales leads as part of a targeted marketing partnership. They contacted relevant decision-makers from a list they built and they ran an email campaign.
"Our ROI just keeps growing."
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80
- $1,000+
- 2 - 9 employees
- Ivano-Frankivs'k, Ukraine
Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.Visit Site -
81
- $1,000+
- 10 - 49 employees
- Yerevan, Armenia
Customer service outsourcing company Sphere BPO is located in Yerevan, Armenia. The small agency was founded in 2022. Their services include customer service outsourcing and call center services.Visit SiteIndustries
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82
- $1,000+
- 250 - 999 employees
- Rīga, Latvia
Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.
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83
- $1,000+
- 250 - 999 employees
- Ostrava, Czech Republic
OKIN BPS is a non-voice bpo/back office services company. They are headquartered in Ostrava, Czech Republic and have a midsize team. Their services include non-voice bpo/back office services.
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84
- $1,000+
- 1,000 - 9,999 employees
- București, Romania
Competence Call Center is a global supplier of voice support and phone services headquartered in Bucharest, Romania, with another Romanian location in Brasov. The company was founded in 1998 and has grown to 651 employees who provide clients with voice/call center services, non-voice BPO/back office services, and social media marketing
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- eBay
- Samsung
- Livechat
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85
- $1,000+
- 250 - 999 employees
- București, Romania
VivaCALL is a midsize answering service company located in București, Romania. The team offers voice services and non-voice bpo/back office services.Visit Site -
86
- $1,000+
- 250 - 999 employees
- București, Romania
In Bucharest, Romania, CALLITY is a midsize call center. The team focuses on voice services, non-voice bpo/back office services, and CRM consulting and SI.Visit Site -
87
- $1,000+
- 250 - 999 employees
- București, Romania
AktivCalls is a midsize answering service in Bucharest, Romania. The team provides voice services, HR services, non-voice bpo/back office services, and translation.Visit Site -
88
- Undisclosed
- 250 - 999 employees
- Kraków, Poland
Tivron, a non-voice bpo/back office services and answering service company, is in Kraków, Poland. The midsize agency was established in 2015. Their services include non-voice bpo/back office services and voice services.
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89
- Undisclosed
- 50 - 249 employees
- Zabrze, Poland
S8 SA is a non-voice bpo/back office services and phone answering service based in Zabrze, Poland. The midsize team specializes in non-voice bpo/back office services and voice services. The firm was launched in 2014.
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90
- Undisclosed
- 250 - 999 employees
- Warszawa, Poland
Call center Forsell was founded in 2014. They are in Warszawa, Poland and have a midsize team. Forsell provides voice services.
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Most Reviewed BPO Company in Eastern Europe
Check out a BPO Company in Eastern Europe with the most new reviews in the past 12 months.
BPO Company
Eastern Europe
- 11 5 new reviews
- 12 4 new reviews
- 13 4 new reviews
- 14 4 new reviews
- 15 3 new reviews
