Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

The Best of March 2024

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 61
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Gdańsk, Poland
    Aplitt sp. Z o.o. Is a Gdańsk, Poland-based software development company. The midsize team provides custom software development, web development, mobile app development, application testing, and more. The company was founded in 1995.
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    Industries

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  • 62
    (4 Reviews) 5.0
    • Timeliness

      4.6
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Breznik, Bulgaria

    Established in 2019, Passion4Growth is an answering service and business consulting company. They are located in Breznik, Bulgaria and have a small team. The company focuses on voice services and business consulting.

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    Industries

  • 63
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Founded in 2020, Talent First is a IT staff augmentation company. They are based in London, United Kingdom; Sofia, Bulgaria and Kyiv, Ukraine and have a small team. The company focuses on IT staff augmentation, cybersecurity, HR services, and customer service outsourcing.

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    Industries

  • 64
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Wrocław, Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

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    Clients

    • Santander Consumer Bank
    • Jeronimo Martins Poland
    • TVN Discovery Poland
    • TravelPlanet.pl

    Industries

  • 65
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Cluj-Napoca, Romania
    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.
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    Industries

  • 66
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Rīga, Latvia

    Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.

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    Industries

  • 67
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Ostrava, Czech Republic

    OKIN BPS is a non-voice bpo/back office services company. They are headquartered in Ostrava, Czech Republic and have a midsize team. Their services include non-voice bpo/back office services.

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  • 68
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • București, Romania

    Euroanswer is a non-voice bpo/back office services company located in București, Romania. The midsize team focuses on non-voice bpo/back office services, voice services, and IT managed services. The agency was established in 2004.

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  • 69
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Competence Call Center is a global supplier of voice support and phone services headquartered in Bucharest, Romania, with another Romanian location in Brasov. The company was founded in 1998 and has grown to 651 employees who provide clients with voice/call center services, non-voice BPO/back office services, and social media marketing 

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    Clients

    • eBay
    • Samsung
    • Livechat
  • 70
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • București, Romania
    VivaCALL is a midsize answering service company located in București, Romania. The team offers voice services and non-voice bpo/back office services.
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  • 71
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • București, Romania
    In Bucharest, Romania, CALLITY is a midsize call center. The team focuses on voice services, non-voice bpo/back office services, and CRM consulting and SI.
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  • 72
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • București, Romania
    AktivCalls is a midsize answering service in Bucharest, Romania. The team provides voice services, HR services, non-voice bpo/back office services, and translation.
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  • 73
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 1,000 - 9,999 employees
    • Sofia, Bulgaria

    Answering service company Sixty K Ltd is based in Sofia, Bulgaria and Plovdiv, Bulgaria. Launched in 2008, the large team offers voice services and non-voice bpo/back office services.

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  • 74
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Prague, Czech Republic

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 75
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine
    Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.
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  • 76
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chervonohrad, Ukraine
    Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.
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  • 77
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.

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    Industries

  • 78
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Kraków, Poland

    Tivron, a non-voice bpo/back office services and answering service company, is in Kraków, Poland. The midsize agency was established in 2015. Their services include non-voice bpo/back office services and voice services.

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  • 79
    (0 Reviews)

    Not yet reviewed.

    • $25,000+
    • 250 - 999 employees
    • Prague 8, Czech Republic

    Telephone answering service ICON Communication Centres s.r.o. Was established in 2003. Their midsize team is based in Prague 8, Czech Republic and offers voice services.

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    Industries

  • 80
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Zabrze, Poland

    S8 SA is a non-voice bpo/back office services and phone answering service based in Zabrze, Poland. The midsize team specializes in non-voice bpo/back office services and voice services. The firm was launched in 2014.

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  • 81
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Warszawa, Poland

    Call center Forsell was founded in 2014. They are in Warszawa, Poland and have a midsize team. Forsell provides voice services.

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  • 82
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Cluj-Napoca, Romania
    In Cluj-Napoca, Romania, Reashore is a non-voice bpo/back office services and answering service. The agency focuses on non-voice bpo/back office services and voice services and is midsize.The agency was launched in 2015.
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    Industries

  • 83
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine
    ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.
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  • 84
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 1,000 - 9,999 employees
    • Sofia, Bulgaria

    MarketStar is an advertising company. They focus on advertising, marketing strategy, digital strategy, and IT managed services and were founded in 1988. Their large team is headquartered in Ogden, Utah.

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  • 85
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine
    MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 86
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Kaunas, Lithuania
    Credo Partners is a customer service outsourcing company. Established in 2007, the team offers customer service outsourcing, back office outsourcing, and call center services. Their midsize company is located in Kaunas, Lithuania.
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  • 87
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Vilnius, Lithuania
    Planas Chuliganas, an answering service, is located in Vilnius, Lithuania. The midsize agency was launched in 2016. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
    Read More
  • 88
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Warszawa, Poland
    UniCall Central and Eastern Europe is a large Warszawa, Poland-based call center and back office outsourcing company. They focus on call center services and back office outsourcing and were founded in 2006.
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    Industries

  • 89
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Nadarzyn, Poland
    Rhenus Office Systems Polska is a document digitization & management company. Their midsize team is based in Nadarzyn, Poland and Holzwickede, Germany. The agency offers document digitization & management, back office outsourcing, customer service outsourcing, and finance & accounting outsourcing (FAO). The agency was established in 2001.
    Read More
  • 90
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    QUALITYL is a sales outsourcing company. Their small team is in Kyiv, Ukraine. Their services include sales outsourcing. The company was founded in 2023.
    Read More

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