Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

September 2022

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 61
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.

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  • 62
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    In Bucharest, Romania, CALLITY is a midsize call center. The team focuses on voice services, non-voice bpo/back office services, and CRM consulting and SI.

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  • 63
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    AktivCalls is a midsize answering service in Bucharest, Romania. The team provides voice services, HR services, non-voice bpo/back office services, and translation.

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  • 64
    • Undisclosed
    • 50 - 249 employees
    • Zabrze, Poland

    S8 SA is a non-voice bpo/back office services and phone answering service based in Zabrze, Poland. The midsize team specializes in non-voice bpo/back office services and voice services. The firm was launched in 2014.

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  • 65
    • Undisclosed
    • 250 - 999 employees
    • Kaunas, Lithuania
    Credo Partners is a customer service outsourcing company. Established in 2007, the team offers customer service outsourcing, back office outsourcing, and call center services. Their midsize company is located in Kaunas, Lithuania.
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  • 66
    • $10,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, Solus Agency is a digital marketing agency that employs a team of over 10. They've offered a wide spectrum of services since 2018, including marketing strategy, digital strategy, and social media marketing. Their main focus is small businesses, though they also support mid-sized companies in the business services and consumer products industries.

    Clients

    • LaborX, Waves.Exchange, Xena Exchange, EMCD, Onlife, LGG

    Industries

    Notable Project

    Solus Agency provided marketing outreach for a gaming company. Their work included a shaping strategy, funnel scripts, network boosting in LinkedIn and email, multi-channel outreach campaigns, and more. 

    "They were looking to improve the working process with passion and dedication."

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  • 67
    • Undisclosed
    • 50 - 249 employees
    • Kesklinna, Estonia

    Kontaktikeskus is a Kesklinna, Estonia-based phone answering service. They offer voice services and were launched in 2009.

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  • 68
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    VivaCALL is a midsize answering service company located in București, Romania. The team offers voice services and non-voice bpo/back office services.

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  • 69
    • Undisclosed
    • 50 - 249 employees
    • Chervonohrad, Ukraine

    Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.

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  • 70
    • Undisclosed
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    In Cluj-Napoca, Romania, Reashore is a non-voice bpo/back office services and answering service. The agency focuses on non-voice bpo/back office services and voice services and is midsize.The agency was launched in 2015.

    Industries

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  • 71
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Lukanoff Consulting Ltd is a sales outsourcing company launched in 2020. They are located in Sofia, Bulgaria and have a small team. The agency focuses on sales outsourcing, digital strategy, and corporate training.

    Industries

    Notable Project

    Lukanoff Consulting Ltd is an equity firm’s lead generation partner, and they’re executing campaigns on LinkedIn, email, and other platforms. They’ve started by studying the client’s value proposition.

    "They’ve been great in ensuring that timelines go without a hitch."

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  • 72
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Brebeneskul Consulting is a sales outsourcing company. Their small team is located in Kyiv, Ukraine. Their services include sales outsourcing, email marketing, and call center services. The firm was launched in 2019.

    Notable Project

    To improve their branding visibility and extend their reach to organizations on a global scale, a venture investment firm engaged with Brebeneskul Consulting for their business research and outreach services.

    "They consistently deliver on their promises and do a good job of addressing and resolving issues with agility."

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  • 73
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
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    • $1,000+
    • 10 - 49 employees
    • Poznań, Poland

    Genli is a call center service provider for B2B businesses in Poznan, Poland. Founded in 2019, their 11 employees provide voice services, advertising, direct marketing, and marketing strategy to business services clients. 

    Industries

    Notable Project

    genli used LinkedIn Sales Navigator to target mid-size sales companies and generate leads for an e-learning and training company.

    “They were very flexible in terms of providing information about the leads and customization of the search settings.”

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  • 74
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    Bitech Company, a midsize non-voice bpo/back office services company, is based in București, Romania. They specialize in non-voice bpo/back office services, voice services, CRM consulting and SI, and IT managed services and were launched in 2000.

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  • 75
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.6
    • NPS

      5.0
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    • $10,000+
    • 10 - 49 employees
    • Wrocław, Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

    Clients

    • Santander Consumer Bank
    • Jeronimo Martins Poland
    • TVN Discovery Poland
    • TravelPlanet.pl

    Industries

    Notable Project

    KODA Bots was hired to create a chatbot to provide automated support to customers of an online shopping platform. They built their solution after consulting on FAQ lists. The team continues to provide their services.

    "We can count on their team to provide support when necessary and to properly and successfully implement any project."

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  • 76
    • $1,000+
    • 2 - 9 employees
    • Warszawa, Poland

    PROTIP Marketing is a sales outsourcing company. The small Warszawa, Poland-based team provides sales outsourcing, pay per click, direct marketing, and digital strategy. The company was founded in 2019.

    Notable Project

    PROTIP Marketing helps an advertising and marketing agency with sales lead generation. They have developed and implemented a marketing funnel, communication strategies, and a database of potential clients.

    "Their availability and creativity in solving problems that arise from time to time are amazing!"

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  • 77
    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.

    Industries

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  • 78
    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.

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  • 79
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.

    Industries

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  • 80
    • Undisclosed
    • 250 - 999 employees
    • Warszawa, Poland

    Call center Forsell was founded in 2014. They are in Warszawa, Poland and have a midsize team. Forsell provides voice services.

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  • 81

    Worked with Asistentka CZ (OsobniAsistentka.cz)?

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    • Undisclosed
    • 10 - 49 employees
    • Praha 9, Hloubětín, Czech Republic

    Asistentka CZ (OsobniAsistentka.cz) is a non-voice bpo/back office services and call center company. Their small team is located in Praha 9, Hloubětín , Czech Republic. The firm offers non-voice bpo/back office services and voice services.

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  • 82
    • Undisclosed
    • 50 - 249 employees
    • Wrocław, Poland

    Call Center Dynamic Sales is a non-voice bpo/back office services and telephone answering service. The midsize team is headquartered in Wrocław, Poland. Their services include non-voice bpo/back office services and voice services.

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  • 83
    • $5,000+
    • 50 - 249 employees
    • București, Romania

    World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.

    Industries

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  • 84
    • Undisclosed
    • 10 - 49 employees
    • Cluj-Napoca, Romania

    In Cluj-Napoca, Romania, Transylvania Support Center is a non-voice bpo/back office services company. The small firm was established in 2014. Their team focuses on non-voice bpo/back office services.

    Industries

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  • 85
    • $1,000+
    • 50 - 249 employees
    • Prague, Czech Republic

    Comdata Czech is a non-voice bpo/back office services and phone answering service. Their midsize team is located in Prague, Czech Republic. The firm specializes in non-voice bpo/back office services and voice services.

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  • 86
    • Undisclosed
    • 50 - 249 employees
    • Kraków, Poland

    Thulium is a telephone answering service. Established in 2006, the midsize firm is in Kraków, Poland. Their team focuses on voice services and e-commerce development.

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  • 87
    • $1,000+
    • 50 - 249 employees
    • Tallinn, Estonia

    Katrium is a call center service founded in 2007. They are headquartered in Tallinn, Estonia and have a midsize team. Their services include voice services, non-voice bpo/back office services, HR services, and transcription.

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  • 88
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
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    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.

    Industries

    Notable Project

    Hypergen is providing copywriting services for a real estate brokerage. They've also put together an email schedule to help the client generate inbound inquiries.

    "Hypergen's attention to detail and knowledge of email marketing are unmatched."

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  • 89
    • Undisclosed
    • 10 - 49 employees
    • Tallinn, Estonia

    Roheline Laine Green Wave is a Tallinn, Estonia-based call center company. The small team provides voice services. The agency was launched in 2002.

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  • 90
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Gdańsk, Poland

    Hand2band is an IT staff augmentation company. They are based in Sopot, Poland and have a midsize team. The firm offers IT staff augmentation, web development, and custom software development.

    Industries

    Notable Project

    Hand2Band provided five Java engineers to augment a software company's development team. They supported the end client's banking project. 

    "I liked their flexibility and speed of acting."

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