Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe

December 2022

Looking for a top business process outsourcing company in Eastern Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Eastern Europe BPO Services

  • 121
    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Callhalla is a Sofia, Bulgaria-based answering service company. The small team offers voice services and was established in 2014.

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  • 122
    • $1,000+
    • 50 - 249 employees
    • Vilnius, Lithuania

    Leinonen Group is a non-voice bpo/back office services company. Their midsize team is headquartered in Vilnius, Lithuania. The company offers non-voice bpo/back office services, accounting, and finance & accounting outsourcing (FAO). The company was established in 1989.

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  • 123
    • Undisclosed
    • 10 - 49 employees
    • Tallinn, Estonia

    IP Callcenters is a phone answering service. The Tallinn, Estonia-based firm was established in 2002. The small team provides voice services and other digital marketing.

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  • 124
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Zhytomyr, Ukraine

    Diya.pro is an IT agency founded in 2015 with over 10 members. Based in Zhytomyr, Ukraine, they are experts in IT managed services, IT strategy consulting, and cloud consulting for small and mid-market firms in the fields of nonprofit, business services, and IT.

    Clients

    • Tech Cloud
    • Swiss Basketball

    Industries

    Notable Project

    Diya provided 24/7 help desk support for end-clients managing an Office 365 integration. They evaluated calls as they came in and escalated cases when appropriate.

    "Everyone knows what’s going on, it gets done on time, and it gets done well."

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  • 125
    • Undisclosed
    • 2 - 9 employees
    • Kharkiv, Ukraine

    Epicall Contact Center is an answering service. Their small team is located in Kharkiv, Ukraine and provides voice services. The firm was established in 2008.

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  • 126
    • $1,000+
    • 50 - 249 employees
    • Tallinn, Estonia

    Located in Tallinn, Estonia, Grant Thornton is a non-voice bpo/back office services company. They provide non-voice bpo/back office services and were launched in 1980.

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  • 127
    • Undisclosed
    • 50 - 249 employees
    • Prague, Czech Republic
    HR agency and call center service Quantcom is headquartered in Prague, Czech Republic. The midsize team offers HR services and call center services. The firm was founded in 1996.
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  • 128
    • $10,000+
    • 10 - 49 employees
    • Warszawa, Poland

    It-house.co, a small UX design agency, is located in Warszawa, Poland. They offer ux/ui design, web development, custom software development, Artificial Intelligence, and more and were launched in 2016.

    Industries

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  • 129
    • Undisclosed
    • 10 - 49 employees
    • L'viv, Ukraine

    Headquartered in L'viv, Ukraine, CSL - Customer Support Lviv is a small phone answering service. Their services include call center services and customer service outsourcing.

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  • 130
    • Undisclosed
    • 50 - 249 employees
    • Kraków, Poland

    Blue Idea Sp. Z o. O is a non-voice bpo/back office services and business consulting company. They are located in Kraków, Poland and have a midsize team. Their services include non-voice bpo/back office services and business consulting.

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  • 131
    • Undisclosed
    • 50 - 249 employees
    • Písek, Czech Republic

    DomiCall s.r.o., an answering service, was founded in 1998. Their midsize team is headquartered in Písek, Czech Republic and offers voice services.

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  • 132
    • Undisclosed
    • 50 - 249 employees
    • Kharkiv, Ukraine
    Adelina Call Center is a midsize call center service launched in 2004. Their services include call center services. The company is headquartered in Kharkiv, Ukraine.
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  • 133
    • $1,000+
    • 10 - 49 employees
    • Rīga, Latvia

    BPO WorldWide is a Riga, Latvia-based non-voice bpo/back office services and telephone answering service. The small team specializes in non-voice bpo/back office services and voice services and was established in 1994.

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  • 134
    • $1,000+
    • 2 - 9 employees
    • Rīga, Latvia

    RITONE is a call center service. They are headquartered in Rīga, Latvia and have a small team. Their services include voice services and non-voice bpo/back office services. The company was launched in 2013.

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  • 135
    • $10,000+
    • 250 - 999 employees
    • Sofia, Bulgaria

    IT strategy consulting company Software Group was established in 2009. Their midsize team is headquartered in Sofia, Bulgaria; , Kenya; , Ghana and , Philippines. Their services include IT strategy consulting, non-voice bpo/back office services, and other IT consulting and SI.

    Industries

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  • 136
    • Undisclosed
    • 250 - 999 employees
    • Prague 4, Czech Republic

    Accace Czech Republic is an accounting company. Headquartered in Prague 4, Czech Republic, their midsize team focuses on accounting and non-voice bpo/back office services. The firm was founded in 2006.

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  • 137
    • Undisclosed
    • 10 - 49 employees
    • Warszawa, Poland
    ITELENCE Sp. Z o.o. Is a IT staff augmentation company. In Warszawa, Poland, their small team specializes in IT staff augmentation, call center services, back office outsourcing, and customer service outsourcing. The firm was established in 2021.
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  • 138
    • Undisclosed
    • 50 - 249 employees
    • Kyiv, Ukraine
    Mobilunity BPO is a midsize back office outsourcing company. The Kyiv, Ukraine-based company was launched in 2010. Their services include back office outsourcing, IT staff augmentation, customer service outsourcing, market research, and more.
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  • 139
    • Undisclosed
    • 10 - 49 employees
    • Prague, Czech Republic

    Phone answering service Daktela s.r.o. Was founded in 2005. Their small team is in Prague, Czech Republic. Daktela s.r.o. Offers voice services and non-voice bpo/back office services.

    Industries

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  • 140
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine

    Respeecher is an answering service company. The Kyiv, Ukraine-based firm was founded in 2018. The small team offers voice services.

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  • 141
    • Undisclosed
    • 50 - 249 employees
    • Warszawa, Poland

    In Warszawa, Poland, Nnext is a midsize answering service company. Their services include voice services.

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  • 142
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 143
    • $1,000+
    • 10 - 49 employees
    • Dnipro, Ukraine

    Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.

    Industries

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  • 144
    • $1,000+
    • 10 - 49 employees
    • Kraków, Poland

    Sterling Outsourcing Sp zoo is an accounting company. The small Kraków, Poland-based firm was established in 2006. Their services include accounting, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

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  • 145
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Customer Care BG Ltd., an answering service company, was founded in 2007. The small Sofia, Bulgaria-based team specializes in voice services.

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  • 146
    • $5,000+
    • 10 - 49 employees
    • Rīga, Latvia

    TelTel, a phone answering service, was founded in 2009. Their small team is located in Rīga, Latvia. The firm focuses on voice services, non-voice bpo/back office services, other IT consulting and SI, CRM consulting and SI, and more.

    Industries

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  • 147
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Located in Kyiv, Ukraine and Moskva, Russia, Crane IP Law Firm is a small non-voice bpo/back office services company. Established in 2018, the team offers non-voice bpo/back office services and business consulting.

    Industries

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  • 148
    • $1,000+
    • 2 - 9 employees
    • Sibiu, Romania

    Call center Callensys was established in 2021. The firm specializes in voice services, non-voice bpo/back office services, and logistics & supply chain consulting and has a small team.

    Industries

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  • 149
    • Undisclosed
    • 250 - 999 employees
    • Katowice, Poland

    3S is a Katowice, Poland-based cloud consulting & SI company. They offer cloud consulting & SI, voice services, cybersecurity, IT managed services, and more and were founded in 2002.

    Industries

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  • 150
    • $1,000+
    • 10 - 49 employees
    • Vilnius, Lithuania

    UAB BPO House is a non-voice bpo/back office services company. Launched in 2009, the team focuses on non-voice bpo/back office services, accounting, and finance & accounting outsourcing (FAO). Their small firm is in Vilnius, Lithuania.

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