Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe
The Best of January 2025Looking for a top business process outsourcing company in Eastern Europe?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Eastern Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Eastern Europe BPO Services
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1
$1,000+250 - 999 employeesWarszawa, PolandRead More
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
Wizz Air Office of the President of Ukraine Fareportal AirportrIndustries
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2
$1,000+1,000 - 9,999 employeesBeograd, SerbiaCustomer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.Read More
Clients
Mastercard Calm Kofax MacPawIndustries
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3
$5,000+250 - 999 employeesKyiv, UkraineRead More
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
eKomi LtdIndustries
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4
$5,000+1,000 - 9,999 employeesKyiv, UkraineRead More
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
DoorDashIndustries
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5
Undisclosed1,000 - 9,999 employeesBucurești, RomaniaRead More
PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.
Industries
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6
$25,000+1,000 - 9,999 employeesSofia, BulgariaRead More
Out2Bound is a marketing agency headquartered in Sofia, Bulgaria, that was established in 2016. Their team of 20 employees offers business consulting, voice services, direct marketing, on-demand lead generation services.
Clients
Progress SoftwareIndustries
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7
$1,000+50 - 249 employeesKyiv, UkraineRead More
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
EcoSoftIndustries
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8
$1,000+250 - 999 employeesPlovdiv, BulgariaRead More
Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies.
Clients
BACK MARKET, Inc.Industries
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9
$5,000+50 - 249 employeesBeograd, SerbiaCustomer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.Read More
Clients
Birdy Grey Curateur Ink Innovation Kido CloudIndustries
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10
$5,000+50 - 249 employeesSofia, BulgariaRead More
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Clients
J2 GLobalIndustries
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11
$1,000+250 - 999 employeesBucurești, RomaniaEstablished in 2006, Valoris Center is an answering service company. The agency focuses on Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing and has a midsize team.Read More
Industries
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12
$5,000+50 - 249 employeesL'viv, UkraineRead More
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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13
$10,000+50 - 249 employeesStari Bohorodchany, UkraineRead More
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
Byte TechnologiesIndustries
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14
$1,000+1,000 - 9,999 employeesWarszawa, PolandVoice Contact Center is a large Customer Service Outsourcing company. Founded in 2008, the company is in Warszawa, Poland; Łódź, Poland; Lublin, Poland and Lublin, Poland. Their team offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
Industries
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15
$1,000+50 - 249 employeesCluj-Napoca, RomaniaRead More
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
Industries
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16
$1,000+50 - 249 employeesKyiv, UkraineRead More
Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.
Clients
CengageIndustries
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17
$5,000+50 - 249 employeesKyiv, UkraineSalesAR is a Sales Outsourcing company founded in 2019. Their midsize team is headquartered in Dover, Delaware; London, England and Kyiv, Ukraine. The agency specializes in Sales Outsourcing, Call Center Services, Content Marketing, and Email Marketing.Read More
Clients
AkridataIndustries
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18
$1,000+250 - 999 employeesIași, RomaniaRead More
IntelligentBee is a software company that's headquartered in Iasi, Romania with a second office in Wilmington, Del. The team serves small and midmarket business clients. Founded in 2010, IntelligentBee specializes in custom software development, web development, web design, and mobile app development.
Clients
Sendgrid.comIndustries
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19
$1,000+50 - 249 employeesKyiv, UkraineRead More
Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.
Clients
DirecTVIndustries
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20
$100,000+10,000+ employeesBucurești, RomaniaRead More
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.
Industries
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21
$1,000+10 - 49 employeesZhytomyr, UkraineRead More
Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.
Clients
CDS Global Cloud Yodeck Productive.io Concordia UniverscityIndustries
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22
Undisclosed250 - 999 employeesSofia, BulgariaRead More
Pontica Solutions is an international outsourcing company founded in 2015 specialized in delivering customer experience (CX) and innovative digital solutions. 800+ experts from Sofia, Varna, Burgas, Bulgaria and Kraków, Poland work for their clients - global companies in High Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce. Services include CX in 20+ languages, Software Development and Technical Support, AI and Digital Transformation, Training, Quality Assurance, Recruitment solutions.
Industries
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23
$1,000+50 - 249 employeesVilnius, LithuaniaAnsvery is a Vilnius, Lithuania-based customer service outsourcing company. Founded in 2012, the midsize team offers customer service outsourcing.Read More
Industries
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24
$1,000+250 - 999 employeesVarna, BulgariaRead More
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.
Industries
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25
$5,000+2 - 9 employeesKyiv, UkraineSales Outsourcing company Leadowski is headquartered in Kyiv, Ukraine; Middletown, Delaware and Warszawa, Poland. The agency focuses on Sales Outsourcing, Email Marketing, and Business Consulting and is small.The agency was founded in 2021.Read More
Industries
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26
$1,000+250 - 999 employeesKyiv, UkraineRead More
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Industries
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27
$1,000+10,000+ employeesSofia, BulgariaRead More
TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.
Clients
Workplace Safety and Insurance BoardIndustries
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28
$1,000+10 - 49 employeesPoltava, UkraineTinkogroup is a Tallinn, Estonia-based data annotation services company. The small team offers data annotation services. The company was launched in 2016.Read More
Clients
Oberst BV Continuum Education TodayIndustries
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29
$1,000+10 - 49 employeesKniazhychi, UkraineRead More
Quilqy is a content production firm based in Kyiv, Ukraine, and founded in 2019. Their team of more than two provides email marketing, content marketing, and marketing strategy services for small and mid-market businesses in the industries of advertising, gaming, and business services.
Clients
PodeanIndustries
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30
$5,000+10 - 49 employeesL'viv, UkraineScaleuphero is a business consulting company. They are in Warszawa, Poland and have a small team. Their services include business consulting.Read More
Industries
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