Top 100 Business Processes Outsourcing (BPO) Companies in Eastern Europe
The Best of December 2025Looking for a top business process outsourcing company in Eastern Europe?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Eastern Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Eastern Europe BPO Services
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1$1,000+1,000 - 9,999 employeesBeograd, SerbiaRead More
Founded in 2010, SupportYourApp is a Customer Service Outsourcing company. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.
Clients
Mastercard Calm Kofax MacPawIndustries
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2$5,000+1,000 - 9,999 employeesKyiv, UkraineCustomer Service Outsourcing company Helpware CX was founded in 2015. Their large team is based in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and focuses on Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
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DoorDashIndustries
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3$1,000+250 - 999 employeesKyiv, UkraineFounded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.Read More
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eKomi LtdIndustries
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4Undisclosed1,000 - 9,999 employeesBucurești, RomaniaCustomer Service Outsourcing company PartnerHero was founded in 2014. Headquartered in Boise, Idaho; San Pedro Sula, Honduras; Tegucigalpa, Honduras and Quezon City, Philippines, their large team provides Customer Service Outsourcing, Application Testing, Call Center Services, Back Office Outsourcing, and more.Read More
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5$1,000+250 - 999 employeesWarszawa, PolandRead More
Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
Clients
Wizz Air Office of the President of Ukraine Fareportal AirportrIndustries
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6$1,000+250 - 999 employeesPlovdiv, BulgariaRead More
OWORKERS is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and Customer Service Outsourcing and were launched in 2012.
Clients
BACK MARKET, Inc.Industries
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7$25,000+1,000 - 9,999 employeesSofia, BulgariaLarge Sales Outsourcing company MarketStar Bulgaria, is headquartered in Sofia, Bulgaria; Ogden, Utah; Salt Lake City, Utah and Dublin, Ireland. They specialize in Sales Outsourcing, Product Marketing, and Direct Marketing and were founded in 1988.Read More
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Progress SoftwareIndustries
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8Undisclosed10,000+ employeesSkopje, North MacedoniaEmapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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9$1,000+250 - 999 employeesBucurești, RomaniaValoris Center is a call center company. Located in București, Romania and Beograd, Serbia, their midsize team offers Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing. The firm was launched in 2006.Read More
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10$5,000+250 - 999 employeesIași, RomaniaLocated in Iași, Romania, IntelligentBee is a midsize Customer Service Outsourcing company. Launched in 2010, the team provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
Clients
Sendgrid.comIndustries
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11$10,000+50 - 249 employeesKyiv, UkraineRead More
Belkins is a midsize Sales Outsourcing company launched in 2017. Their services include Sales Outsourcing, Email Marketing, CRM consulting and SI, and Call Center Services. The company is in Denver, Colorado; Kyiv, Ukraine; Cheyenne, Wyoming and Lombard, Illinois.
Clients
Nvidia General Electric Zendesk UC BerkeleyIndustries
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12$1,000+50 - 249 employeesZhytomyr, UkraineRead More
DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.
Clients
CDS Global Cloud Yodeck Productive.io Concordia UniverscityIndustries
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13$1,000+50 - 249 employeesCluj-Napoca, RomaniaRead More
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
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14$5,000+50 - 249 employeesSofia, BulgariaRead More
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Clients
J2 GLobalIndustries
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15$1,000+1,000 - 9,999 employeesWarszawa, PolandAxendi is a Customer Service Outsourcing company headquartered in Warszawa, Poland; Łódź, Poland; Lublin, Poland and Lublin, Poland. The large firm was launched in 2008. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
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16$1,000+50 - 249 employeesKyiv, UkraineRead More
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
EcoSoftIndustries
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17Undisclosed250 - 999 employeesSofia, BulgariaPontica Solutions is a Sofia, Bulgaria-based Customer Service Outsourcing company. Established in 2015, the midsize team offers Customer Service Outsourcing, Back Office Outsourcing, IT staff augmentation, AI Consulting, and more.Read More
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18$1,000+50 - 249 employeesKyiv, UkraineLeadium is a Las Vegas, Nevada-based Sales Outsourcing company. The company offers Sales Outsourcing, Content Marketing, Call Center Services, and Email Marketing and is midsize.The company was founded in 2016.Read More
Clients
DirecTVIndustries
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19$5,000+50 - 249 employeesBeograd, SerbiaCustomer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.Read More
Clients
Birdy Grey Curateur Ink Innovation Kido CloudIndustries
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20$1,000+50 - 249 employeesLondon, EnglandSalesAR is a midsize Sales Outsourcing company. Headquartered in Dover, Delaware; London, England and Kyiv, Ukraine, the firm was launched in 2019. Their services include Sales Outsourcing, Call Center Services, Content Marketing, and Email Marketing.Read More
Clients
AkridataIndustries
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21$100,000+10,000+ employeesBucurești, RomaniaTDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.Read More
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22$5,000+50 - 249 employeesL'viv, UkraineRead More
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
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23$1,000+50 - 249 employeesSofia, BulgariaMarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.Read More
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24$10,000+50 - 249 employeesStari Bohorodchany, UkraineRead More
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
Byte TechnologiesIndustries
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25$1,000+250 - 999 employeesKyiv, UkraineRead More
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
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26$5,000+50 - 249 employeesBucurești, RomaniaCustomer Service Outsourcing company HKR TEAM (Co-Managed Outsourcing) was launched in 2016. Their midsize team is in București, Romania; New York, New York and Cluj-Napoca, Romania and offers Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing.Read More
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TeePublic.comIndustries
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27$1,000+2 - 9 employeesKyiv, UkraineLeading Solution is a Sales Outsourcing company. In Kyiv, Ukraine and Chicago, Illinois, their small team provides Sales Outsourcing, Market Research, and Back Office Outsourcing. The agency was established in 2016.Read More
Clients
AdobeIndustries
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28$5,000+1,000 - 9,999 employeesKyiv, UkraineEverHelp is a Customer Service Outsourcing company. Founded in 2021, the large firm is based in Warszawa, Poland and Kyiv, Ukraine. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Sales Outsourcing.Read More
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29$1,000+50 - 249 employeesBitola, North MacedoniaRead More
Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.
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Dental PracticesIndustries
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30$50,000+1,000 - 9,999 employeesWarszawa, PolandFlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.Read More
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