Top 100 IT Services Answering Services

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Top 100 IT Services Answering Services

The Best of November 2024

Looking for a top it services answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Tech Answering Services Companies

  • 31
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

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  • 32
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Montréal, Canada
    Launched in 2010, FlairsTech is a Customer Service Outsourcing company. Based in Montréal, Canada and Cairo, Egypt, the team focuses on Customer Service Outsourcing and IT managed services.
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    Industries

  • 33
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine
    Intellink is a Back Office Outsourcing company. Headquartered in Kyiv, Ukraine, the firm was founded in 2020. Their team provides Back Office Outsourcing and Call Center Services.
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    Clients

    • EcoSoft

    Industries

  • 34
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 35
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Stari Bohorodchany, Ukraine
    GotYourBack Support, a Customer Service Outsourcing company, offer Customer Service Outsourcing and Call Center Services. They were established in 2019.
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    Clients

    • Byte Technologies

    Industries

  • 36
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 1,000 - 9,999 employees
    • Houston, TX

    Answering service and non-voice bpo/back office services company SupportZebra is located in Houston, Texas and Cagayan de Oro, Philippines. The midsize team offers voice services and non-voice bpo/back office services. The agency was founded in 2011.

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    Industries

  • 37
    (39 Reviews) 4.4
    • Timeliness

      0.5
    • Service Excellence

      4.4
    • Value

      0.5
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Duluth, GA

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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    Clients

    • Adobe

    Industries

  • 38
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 39
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      4.5
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA

    Industries

  • 40
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Thatcham , England
    Answering service company Verbatim Virtual Receptionists was launched in 1997. Based in Thatcham , England, the team offers Call Center Services and Sales Outsourcing.
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    Clients

    • Knight Frank

    Industries

  • 41
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

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    Industries

  • 42
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 43
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Belize City, Belize
    Established in 2013, Protel BPO is an answering service company. In Belize City, Belize and Los Angeles, California, the team focuses on Call Center Services and Customer Service Outsourcing.
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    Industries

  • 44
    (32 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ottawa, Canada

    Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.

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    Clients

    • CDS Global Cloud
    • Yodeck
    • Productive.io
    • Concordia Universcity

    Industries

  • 45
    (12 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

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    Industries

  • 46
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh
    Headquartered in Dhaka, Bangladesh and Niles, Michigan, ASL BPO is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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    Clients

    • Kairos Living

    Industries

  • 47
    (20 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

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    Clients

    • Now Prop Preservation LLC

    Industries

  • 48
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.

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    Industries

  • 49
    (2 Reviews) 2.8
    • Timeliness

      3.0
    • Service Excellence

      3.0
    • Value

      3.0
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Phoenix, AZ

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

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    Clients

    • Whitehardt

    Industries

  • 50
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 250 - 999 employees
    • Lagos, Nigeria

    DelonApps is an IT staff augmentation company. The small Lagos, Nigeria-based company was founded in 2018. Their services include IT staff augmentation, voice services, HR services, non-voice bpo/back office services, and more.

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    Clients

    • First Bank
    • Access Bank
    • Wema Bank
    • Sterling Bank

    Industries

  • 51
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Singapore

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

    Read More

    Industries

  • 52
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Evateck is a Customer Service Outsourcing company. Launched in 2022, the agency offers Customer Service Outsourcing and Call Center Services.
    Read More

    Industries

  • 53
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.4
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    In Ho Chi Minh City, Vietnam and Cebu City, Philippines, Innovature Consulting is an accounting company. Founded in 2015, the midsize team provides accounting, HR services, non-voice bpo/back office services, voice services, and more.

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    Industries

  • 54
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Kuala Lumpur, Malaysia
    Upstream BPO is a call center company. Founded in 2014, the company is headquartered in Kuala Lumpur, Malaysia and Kuala Lumpur, Malaysia. Their team offers Call Center Services and Sales Outsourcing.
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    Clients

    • Ninja Van
    • Senoko Energy
    • Changi Travel Services
    • Grab for Business

    Industries

  • 55
    (3 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Peoria, AZ

    Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

    Read More

    Industries

  • 56
    (10 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

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    Clients

    • LevelUp

    Industries

  • 57
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Cebu City, Philippines

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

    Read More

    Industries

  • 58
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.3
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

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    Clients

    • Talent:Inc.

    Industries

  • 59
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Sofia, Bulgaria

    TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

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    Clients

    • Workplace Safety and Insurance Board

    Industries

  • 60
    (4 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    Launched in 2012, Kexxel BPO is a call center. The midsize team provides call center services, sales outsourcing, and customer service outsourcing. The company is based in Kuala Lumpur, Malaysia.
    Read More

    Industries

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