Top 100 IT Services Answering Services

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Top 100 IT Services Answering Services

The Best of November 2026

Looking for a top it services answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Tech Answering Services Companies

  • 1
    (27 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Dnipro, Ukraine
    Established in 2013, Simply Contact is a Customer Service Outsourcing company. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency is located in Warszawa, Poland; Dnipro, Ukraine; Kyiv, Ukraine and Poltava, Ukraine.
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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

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  • 2
    (47 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Lexington, KY
    Helpware CX is a Customer Service Outsourcing company headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. The large company was established in 2015. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Data Annotation Services, and more.
    Read More

    Clients

    PureCars Microsoft Google HealthComp

    Industries

  • 3
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Santa Monica, CA
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
    Read More

    Industries

  • 4
    (24 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.3
    Undisclosed
    250 - 999 employees
    Tampa, FL
    AnswerFirst, a telephone answering service, was founded in 1998. The company provides Call Center Services and Customer Service Outsourcing and has a midsize team.
    Read More

    Industries

  • 5
    (49 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine

    Everhelp is a result-as-a-service ecosystem for customer support outsourcing, aligning processes, AI automation, and trained agents around each client's targets. Founded in 2021, it has become a fast-growing business, ranking at the top of Clutch's Top 100 Fastest-Growing Companies list. They served 125+ clients with a stable 96% quality score and an 83%+ average of CSAT, backed by ISO 27001 and PCI DSS certificates and 8 industry awards.

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    Industries

  • 6
    (15 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Valoris Center is a midsize call center. They provide Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing and were launched in 2006.
    Read More

    Industries

  • 7
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Wei Fang Shi, China
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 8
    (37 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Afton, WY
    WOW24-7 is a Customer Service Outsourcing company. They are headquartered in Afton, Wyoming and have a midsize team. Their services include Customer Service Outsourcing, Call Center Services, and IT staff augmentation.
    Read More

    Clients

    The App Solutions

    Industries

  • 9
    (11 Reviews) 4.6

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $50,000+
    1,000 - 9,999 employees
    Montréal, Canada
    IT managed services company FlairsTech was established in 2018. The firm provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more and has a large team.
    Read More

    Industries

  • 10
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Industries

  • 11
    (96 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Read More

    Clients

    Hacking Law Practice

    Industries

  • 12
    (10 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.6

    Would Recommend

    5.0
    $5,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Launched in 2008, Select VoiceCom is a call center. They are in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia and have a large team. The company focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.
    Read More

    Industries

  • 13
    (6 Reviews) 4.2

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 14
    (28 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Chicago, IL
    Established in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.
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    Industries

  • 15
    (88 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE
    SupportYourApp is a call center service established in 2010. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. The company focuses on Call Center Services, Customer Service Outsourcing, AI Agents, Back Office Outsourcing, and more.
    Read More

    Clients

    Mastercard Calm Kofax MacPaw

    Industries

  • 16
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

    Read More

    Industries

  • 17
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    In Pasig, Philippines; Pasig, Philippines and Newark, California, TRU29 Solutions Inc. Is an Employer of Record (EOR) Services company. The company focuses on Employer of Record (EOR) Services, Call Center Services, Back Office Outsourcing, and IT strategy consulting and is midsize.The company was established in 2015.
    Read More

    Clients

    Casera

    Industries

  • 18
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Doylestown, PA
    HelpSquad, a Back Office Outsourcing company, is located in Doylestown, Pennsylvania. They offer Back Office Outsourcing, Call Center Services, and Customer Service Outsourcing and were founded in 2015.
    Read More

    Clients

    Slinger Bag

    Industries

  • 19
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL
    XACT, an answering service company, was founded in 1996. Their midsize team is in Orlando, Florida and Unity, Maine. The agency specializes in Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Staffing.
    Read More

    Clients

    Culinary Institute of America

    Industries

  • 20
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.
    Read More

    Industries

  • 21
    (17 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.3

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS
    Established in 2014, 1840 & Company is a Staffing company. They are in Overland Park, Kansas and have a midsize team. Their services include Staffing, Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and more.
    Read More

    Clients

    Groupon

    Industries

  • 22
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Read More

    Clients

    MSN

    Industries

  • 23
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
    Read More

    Industries

  • 24
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Read More

    Industries

  • 25
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Noida, India
    Phone answering service Go4customer was established in 2004. Their large team is headquartered in Noida, India; Jaipur, India; Navi Mumbai, India and Bengaluru, India. Their services include Call Center Services, Customer Service Outsourcing, Market Research, and Sales Outsourcing.
    Read More

    Clients

    MSME

    Industries

  • 26
    (54 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    New York, NY
    Appointment Setter Online is a large Sales Outsourcing company. They offer Sales Outsourcing, Back Office Outsourcing, and Call Center Services and were established in 2010.
    Read More

    Clients

    TeamGanttt Slalom Consulting curotec Upfront Healthcare

    Industries

  • 27
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    10,000+ employees
    Mandaluyong, Philippines
    Emapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.
    Read More

    Industries

  • 28
    (46 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kyiv, Ukraine
    LimTC is a Customer Service Outsourcing company. Founded in 2017, the midsize agency is in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.
    Read More

    Clients

    eKomi Ltd

    Industries

  • 29
    (9 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Iași, Romania
    IntelligentBee is a Customer Service Outsourcing company. Founded in 2010, the midsize firm is headquartered in Iași, Romania. Their team offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Clients

    Sendgrid.com

    Industries

  • 30
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $50,000+
    1,000 - 9,999 employees
    Medellín, Colombia
    Solvo Global is a Back Office Outsourcing company. Founded in 2018, the large firm is headquartered in Chandler, Arizona; Medellín, Colombia and Duluth, Georgia. Their services include Back Office Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), Staffing, and more.
    Read More

    Clients

    CenCal Insurance Services

    Industries

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