VA Connect

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Headquartered in Sandton, South Africa, VA Connect is a Back Office Outsourcing company. They provide Back Office Outsourcing, Sales Outsourcing, Call Center Services, and Customer Service Outsourcing and were founded in 2008.

Client Insights

Industry Expertise

Business services

30%

Financial services

20%

Information technology

15%

Real estate

15%

Advertising & marketing

10%

Legal

10%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 30%

Common Project Size

<$10K 4 projects

$10K-$49K 1 project

Clients

  • CodingIT
  • Mutiny Brands T/A Jasper's Catering
  • Karmak Creative
  • bluVerve Maritime Software

Highlights from Recent Projects

Overall Rating

4.8
13 Reviews

VA Connect was hired by char.gy, an electric vehicle charge point operator, to improve their digital marketing efforts. The marketing manager of char.gy found VA Connect through a referral and chose them due to their budget-friendly pricing, good value for cost, and aligned company values. A digital marketing assistant from VA Connect was assigned to the project, tasked with setting up stronger analytics and reporting capabilities, and assisting with on-site SEO. As a result, the assistant is now helping to plan and execute char.gy's digital marketing strategy for FY25/26.

Hind Afife, a direct selling business, engaged VA Connect for their social media marketing services. The business owner found VA Connect through a referral and chose them for their services. VA Connect assigned 2-5 employees to the project, responsible for content creation, social media management, graphics, and direct messaging. The team's efforts have resulted in improved social media presence and engagement for Hind Afife.

SafetySA, a risk management company, sought the services of VA Connect to provide virtual assistant services. The manager of SafetySA found VA Connect through a referral and chose them due to their high ratings. A team member from VA Connect was assigned to the project, tasked with meeting and calendar management, document support, office coordination, and hosting services. Since the start of their collaboration in October 2021, VA Connect has been instrumental in maintaining order and efficiency in SafetySA's operations.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

4.9