DelonApps

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DelonApps is an IT staff augmentation company. The small Lagos, Nigeria-based company was founded in 2018. Their services include IT staff augmentation, voice services, HR services, non-voice bpo/back office services, and more.

Client Insights

Industry Expertise

Financial services

50%

Business services

10%

Information technology

10%

Medical

10%

Telecommunications

10%

Advertising & marketing

5%

Manufacturing

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 30%

Common Project Size

$10K-$49K 3 projects

Clients

  • First Bank
  • Access Bank
  • Wema Bank
  • Sterling Bank

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

DelonApps was hired by a healthcare technology services company, based in the United States, which caters to small medical practices worldwide. The primary goal was to establish a world-class, budget-friendly, 24/7 call center service that could accommodate inquiries from different time zones. The decision to hire DelonApps was influenced by a positive prior experience with the company's mobile application development services and a trustworthy referral. DelonApps has provided an ongoing call center service with an omni-channel solution, including voice and web chat. The company has received positive feedback from customers, appreciating the swift and valuable responses. The healthcare company commended DelonApps for their quick updates and excellent customer service, despite not having visibility into their team composition.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

128703

2024

128690

2024