Top 100 IT Services Answering Services

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Top 100 IT Services Answering Services

The Best of November 2024

Looking for a top it services answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

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List of the Best Tech Answering Services Companies

  • 61
    (23 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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    Industries

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  • 62
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines
    IT managed services company Sourcefit is located in Quezon City, Philippines and Cape Town, South Africa. The team specializes in IT managed services and IT staff augmentation.
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    Industries

  • 63
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 64
    (1 Reviews) 4.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $10,000+
    • 1,000 - 9,999 employees
    • Ajman, United Arab Emirates
    Tafaseel BPO is an answering service company located in Ajman, United Arab Emirates; Dubai, United Arab Emirates and Ajman, United Arab Emirates. The large team provides Call Center Services, Sales Outsourcing, Customer Service Outsourcing, Recruiting, and more. The company was established in 2011.
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    Clients

    • Ministry of Economy

    Industries

  • 65
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      3.0
    • Would Recommend

      0.5
    • $1,000+
    • 250 - 999 employees
    • London, England

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

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    Industries

  • 66
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 67
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $25,000+
    • 10 - 49 employees
    • Lagos, Nigeria

    Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

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    Industries

  • 68
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 69
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Patna, India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

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    Clients

    • Mclinic Healthtech

    Industries

  • 70
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Yerevan, Armenia
    Rooqet, a customer service outsourcing company, is in Yerevan, Armenia. Established in 2020, the small team focuses on customer service outsourcing, sales outsourcing, pay per click, and other digital marketing.
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    Industries

  • 71
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 72
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Founded in 1999, Grow Force Technology Co., Ltd. Is a custom software development company. Their large team is based in Beijing, China and specializes in custom software development, web development, mobile app development, and call center services.
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    Industries

  • 73
    (1 Reviews) 3.5
    • Timeliness

      4.0
    • Service Excellence

      3.5
    • Value

      4.5
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees

    Based in Knoxville, Tenn., Gabbyville is a team of virtual receptionists that specializes in voice services. Since 2013, their team of around 10 has been working with clients in different industries such as financial services, healthcare, and information technology.  

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    Clients

    • T.W. Law Firm

    Industries

  • 74
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan
    TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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    Clients

    • Vetshired
    • Energy5
    • Sympathynet
    • U2 Connect Now

    Industries

  • 75
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Sofia, Bulgaria
    MarKam Solutions is an answering service company. Launched in 2021, the team provides call center services, back office outsourcing, customer service outsourcing, and sales outsourcing. Their midsize agency is headquartered in Sofia, Bulgaria.
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    Industries

  • 76
    (10 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

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    Industries

  • 77
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 78
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Bogotá, Colombia
    BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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    Clients

    • ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD - ADRES

    Industries

  • 79
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Porto Alegre, Brazil

    Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

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    Industries

  • 80
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA
    Redial BPO Call Center is a midsize San Diego, California-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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    Clients

    • Soaren Management
    • Home Run

    Industries

  • 81
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 82
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

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    Industries

  • 83
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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    Industries

  • 84
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      0.9
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord

    Industries

  • 85
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Las Vegas, NV
    VinsiAI, a call center company, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Las Vegas, Nevada.
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    Industries

  • 86
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 87
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • Las Vegas, NV
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
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    Industries

  • 88
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Zagreb, Croatia
    Significo is a midsize Customer Service Outsourcing company headquartered in Zagreb, Croatia and Dassendorf, Germany. Established in 2007, the team focuses on Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, Direct Marketing, and more.
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    Clients

    • SPAR Hrvatska d.o.o.

    Industries

  • 89
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems

    Industries

  • 90
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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    Industries

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