Top 40 Virtual Assistant Companies

WoodBows provided an SAP consulting company with a team of experienced virtual assistants. They worked on complex data processing and various other initiatives. They delivered outstanding results. They were accurate, provided excellent customer service, and managed the project well.

“We got an excellent solution and were able to deliver it to our client on time.” ­– CEO, SAP Consulting Platform

Unity Communications provided customer service support for a wireless company. The client needed a partner and realized that Unity Communications could expand its call center services to the Philippines. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. Since working with Unity Communications, business has gone more smoothly for the client, and the client wants to continue its partnership with the company. 

“They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company
 

Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

"They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

"Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

"Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

"It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

"It is easy, quick, and self-sufficient." - Owner, Retail Company

CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

“With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
 

An IT company needed to outsource some of their administrative work to save time and money. Noon Dalton provides data entry, accounting, and communications related services that help the company operate more efficiently. 

"Noon Dalton provides an excellent quality of service...There is nothing they need to improve." –IT Director, IT Company 

Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

“When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

"[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.

"I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm

Uassist.ME provided a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. The client appreciated their dedication to their project and their reliability.

"The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior." – CEO, Property Management Firm

WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

"They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

Hit Rate Solutions provided seasoning marketing assistance to an equipment supplier. Hit Rate Solutions managed the supplier's activities, events, messages, and calls in an effort to increase customer engagement and accelerate revenue. As a direct result of Hit Rate Solutions' targeted strategies, the supplier's customer prospecting has achieved better efficiency with lower costs. 

"Hit Rate Solutions did a great job and met our requirements." – Sales Representative, Equipment Supplier

Bottleneck Virtual Assistants helped a digital marketing agency by taking charge of daily tasks surrounding project management, sales and administrative support in order to relieve some of the workload. The client appreciated the team's proactive approach, easy scheduling and well-planned process.

"They’ve proactively addressed every one of my concerns, which makes this collaboration a breeze compared to the other firms I've interacted with." – Presidnet, Digital Marketing Agency

Call Center Pros provides live chat customer support for an IT firm in the US. The client's demand for support grew rapidly, and they wanted more time to focus on increasing revenue. The Call Center Pros team was able to provide a high level of customer satisfaction, and free up their client's resources to boost revenue by 25%.

"We really started to be successful after working with them. We were able to focus on other tasks and grow revenue by 25%." – Executive, IT Firm

Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

"I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

“Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

"Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

"They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

Baltic Assist partnered with a healthcare company and provided the client with financial and supply chain support. They also provided customer support for the client’s branches and communicated within the supply chain with different invoices. The client was happy with their work and is increasing their involvement within the firm. 

“Baltic Assist helps reduce the level of detail and number of transactions I need to involve myself in, which is extremely helpful. We’re thrilled with their work so far, especially for accounting and financial reporting. We’re increasing their involvement and giving their team more responsibility in our day-to-day functions.” - Managing Director, Healthcare Company
 

ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

"It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

"[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

LimTC partnered with a plagiarism checking software to assist them with SDR services. They provided the client with market strategy, which improved lead rates by over 400% and a customer success rate of 98%.

“They integrated directly into our business model and made the entire process seamless. I loved the fact that they are a local company and would come and work from our office to make us feel like a single team/unit on the same mission.” –– Head Of SDR, Plagiarism Checking Software

Virtual Assist USA provides full-service administrative management for a gambling firm in the United States. They handle a considerable task of managing clearances, settlements, and other financial obligations. In addition to bookkeeping and data entry, their team helps with web content updates, appointments, and more. Their efficiency is one of the highlights of the client's experience.

"They are a proactive team that works with and for businesses." — HR Manager, Gambling Company

Verbatim Virtual Receptionists provided overflow call answering services to an IT outsourcing provider. They provided coverage as needed and logged the calls on the client’s CRM system.  Verbatim Virtual Receptionists’ involvement was crucial to the client’s business and saved them a lot of time.

“Having a reliable service to answer the overflow calls is vital to our business. It also helps to filter out unwanted calls and saves our staff a lot of time.” – Managing Director, IT Outsourcing Provider

Worldwide Call Centers provides inbound lead generation and voice support for a U.S. financial services firm. The client needed more detailed phone records and consistent leads on phone calls and was placed with an agency by Worldwide Call Centers. In addition to strong lead generation, the Worldwide Call Centers team saves the client around $2,000 monthly on in-house labor costs.

"They give us much better communication...They save us about $2,000 per month." – Finance Manager, Financial Services Firm

BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

"They have large coverage." - Manager, IT Firm

Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

"We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

"ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

CrewBloom provided demand generation services for a sales and marketing software company. The team responded to inbound leads and called new free trial members.

"We have been able to engage 100% more free trials in our training offerings and tripled subscription sales as a result." – CEO, Sales Software Company

Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

“I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
 

A legal document automation platform hired Leadroot to refine its marketing strategy and identify its target customers for outreach efforts. They researched and identified target customers, which has resulted in high engagement and conversion rates. 

"Thanks to Leadroot, and the super targeted leads we’ve been getting, we’re getting 50-60% email open rates and even 10% conversion rates from initial cold-outreach email or call to qualified opportunity. " – Manager, Legal Document Automation Platform

A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

"I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

"The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

Appmakery provided web development services to a tech startup. They developed the front and back-end along with carefully crafted design functionalities. Appmakery also provided technical support when needed.

"I know that Appmakery can build websites, but they are far more powerful than just a web company. There is some serious know-how over there." –CEO, Tech Firm 

Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

"Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

Opula Software Development Pvt. Ltd. developed a website for a cryptocurrency company. The team included payment processing functionality. They also provided SEO, PPC, social media management, and content marketing services.

"Our project launched on time and delivered 400% more users than we previously had. We weren’t expecting this type of success." – Managing Director, Cryptocurrency Company

Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

“Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
 

Task Virtual performed a variety of services for a healthcare firm. They assisted with payroll, data entry, and other personnel services. With a driven approach to each assignment, Task Virtual was extremely helpful. 

"They are competent, provide good customer service, and have an easy interface." — CEO, Healthcare Company 

IdeasUnlimited provided recruiting assistance for a dietary supplement retailer. They assisted in the process of recruiting new customer service agents for the client. The client was very happy with the partnership and said that the streamlining of the hiring process saved them time and money. 

“They’re very responsive. If we request a new agent or have an urgent question, they address the need quickly. I really appreciate their speed.” – COO, Dietary Supplements Retailer
 

Daythree Business Services provided a telemarketing team to support contract negotiations and to contact customers based on targeted campaigns. They provide training, monitoring, and quality assurance. Since the project began, there has been improvement in several areas. They’re engaged and provide qualified agents. They’re cooperative and responsive.

“[They’re] willing to listen to feedback and reverts with proposals for discussions.” – Head of Telesales, Telecommunication Company

Direct Answer provides outbound and inbound donation generation and processing for an international human rights organization. The client's annual drive requires them to temporarily scale up a great deal, and Direct Answer demonstrated supplemented resources successfully. In addition to sending direct mail and making calls, Direct Answer provided accounting services. 

"Though we’re a mid-sized organization, we were sometimes too small for an agency to take on as a client. When we eventually contacted Direct Answer, we found them personable, thoughtful, and excited to work with us." — Donor Stewardship Officer, Human Rights Organization

Affiliated Outsourcing provided outbound telemarketing for a mid-market media firm. The client wanted to engage existing and potential clients directly in an effort to showcase their company's capabilities in a more personal manner. Affiliated Outsourcing's service saved the client around $14,000 monthly over hiring in-house voice support.

"They have well-spoken staff. They are able to do these things well." — Marketing Manager, Media Firm

Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

"We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

Datasoft IT Kings provided video production, editing, marketing, and consulting services to help a business coaching service complete their YouTube and digital book campaign. The client praised their work and plans to continue the relationship.

"They were humble and hardworking, seeming never to stop. They were also diligent and dependable." — Director, Business Coaching Service

Blue Hills IT gathered information from various sources to update a personal finance site's data on insurance coverage costs. Blue Hills IT collected insurance quotes from hundreds of insurer websites. The project was completed in a timely manner.

"Communication was brief but effective. We did find some omissions and errors in the data, which was to be expected given the high volume of entries. Once raised, these issues were fixed quickly by Blue Hills." - Product Manager, Personal Finance Site

Expert Virtual Assistants helped prepare and file reports for a manufacturing company. Their team works quickly and always delivers on promises.

"She is FAST and efficient but most of all she is very helpful and gets back to you right away and always delivers on her promise." –Manufacturing Company