The Best Virtual Assistant Services

List of the Best Virtual Assistant Services

Looking for a top virtual assistant company?

Virtual assistants are a flexible resource that provide your company with the services needed to address incoming inquiries without requiring you to go through the process of onboarding a new employee. Finding the right partner for your company, however, can be challenging.

That's why we've created this list of the best virtual assistant services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.

  • 1

    WoodBows

    WoodBows is a virtual assistant service company based in Miami. Founded in 2015, they’ve built a team comprised of 25 employees. They provide non-voice, back office services primarily for small businesses.

    Notable Project

    WoodBows provided an SAP consulting company with a team of experienced virtual assistants. They worked on complex data processing and various other initiatives. They delivered outstanding results. They were accurate, provided excellent customer service, and managed the project well.

    “We got an excellent solution and were able to deliver it to our client on time.” ­– CEO, SAP Consulting Platform

    Former clients
    TheUKapps
    LukTel Inc
    Happichoice, Inc
    Chelini
    Easy Turf
    Thai Wan Kai
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Miami, FL
    5.0
    5.0
    1 Clutch review
    Awards

    Best Virtual Assistant Company by Sprout-Flowers , Top Virtual Assistant Companies by Time Doctor

  • 2

    Unity Communications

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
     

    Notable Project

    Unity Communications provided customer service support for a wireless company. The client needed a partner and realized that Unity Communications could expand its call center services to the Philippines. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. Since working with Unity Communications, business has gone more smoothly for the client, and the client wants to continue its partnership with the company. 

    “They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company
     

    Former clients
    AT&T
    T-Mobile
    RingCentral
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Gilbert, AZ
    5.0
    5.0
    10 Clutch reviews
  • 3

    Boldly

    Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.

    Notable Project

    Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

    "They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

    Former clients
    Epicom Inc.
    CorgiBytes
    Nerd Marketing
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New York, NY
    4.5
    4.5
    1 Clutch review
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  • 4

    Intelligent Office

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Notable Project

    Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

    "Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

    Former clients
    Odyssey Health Services
    Skillstat
    Era 303 Services
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Denver,
    4.5
    4.5
    26 Clutch reviews
  • 5

    Specialty Answering Service

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

    Former clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place King of Prussia, PA
    4.4
    4.4
    25 Clutch reviews
  • 6

    ARDEM Incorporated

    ARDEM Incorporated is a business process outsourcing firm based in Hillsborough, New Jersey with an additional location in India. Established in 2004, ARDEM has over 250 employees. The firm specializes in data entry and non-voice services but are equipped to offer voice call support as well.

    Notable Project

    ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

    "It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Millstone, NJ
    4.5
    4.5
    1 Clutch review
  • 7

    VA Talks

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

    Former clients
    Bias Media
    VonHayden Security
    Natasha Brown
    Avalon Risk Management
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kolkata, India
    4.8
    4.8
    2 Clutch reviews
  • 8

    CanadaDirect

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

    Former clients
    Microsoft
    3M
    Bell
    $ $ $ $ $
    equalizer $10,000+
    group250 - 999 Employees
    place Dorval, Canada
    5.0
    5.0
    1 Clutch review
  • 9

    Noon Dalton

    Noon Dalton is a virtual assistant provider headquartered in Miami with other offices in New York City, Udaipur, India, and the Philippines. The company was founded in 2009 and currently employs a team of 98. Noon Dalton provides voice and non-voice BPO and back-office services, as well as HR consulting & outsourcing.

    Notable Project

    An IT company needed to outsource some of their administrative work to save time and money. Noon Dalton provides data entry, accounting, and communications related services that help the company operate more efficiently. 

    "Noon Dalton provides an excellent quality of service...There is nothing they need to improve." –IT Director, IT Company 

    Former clients
    Clinical Dynamics
    Wahlrich Group
    Continental Search
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Miami, FL
    4.5
    4.5
    1 Clutch review
    Awards

    International Operations Award

  • 10

    Smith.ai

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Notable Project

    Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

    “When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

    Former clients
    Hacking Law Practice
    Wondermint
    Merchbar
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Palo Alto, CA
    5.0
    5.0
    21 Clutch reviews
  • 11

    MyTasker

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kolkata, India
    5.0
    5.0
    1 Clutch review
  • 12

    Perfect Data Entry

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

    Notable Project

    Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.

    "I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Bradenton, FL
    4.8
    4.8
    4 Clutch reviews
  • 13

    Uassist.ME

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Notable Project

    Uassist.ME provided a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. The client appreciated their dedication to their project and their reliability.

    "The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior." – CEO, Property Management Firm

    Former clients
    Facebook
    Uber
    Instagram
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place , El Salvador
    4.6
    4.6
    10 Clutch reviews
  • 14

    WERVAS Virtual Assistant Services

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Notable Project

    WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

    "They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Kolkata, India
    5.0
    5.0
    2 Clutch reviews
  • 15

    Hit Rate Solutions

    Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

    Notable Project

    Hit Rate Solutions provided seasoning marketing assistance to an equipment supplier. Hit Rate Solutions managed the supplier's activities, events, messages, and calls in an effort to increase customer engagement and accelerate revenue. As a direct result of Hit Rate Solutions' targeted strategies, the supplier's customer prospecting has achieved better efficiency with lower costs. 

    "Hit Rate Solutions did a great job and met our requirements." – Sales Representative, Equipment Supplier

    Former clients
    CleanWel Solutions
    ShedsForLessDirect.com
    Capital Placement Agency
    WorldKonnect LLC
    American Republic
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Bacolod City, Philippines
    4.7
    4.7
    3 Clutch reviews
  • 16

    Bottleneck Virtual Assistants

    Bottleneck Virtual Assistants is a business process outsourcing agency founded in 2016. Based in Springfield, Mo., the team of 15 employees specializes in non-voice BPO/back office services and voice services.

    Notable Project

    Bottleneck Virtual Assistants helped a digital marketing agency by taking charge of daily tasks surrounding project management, sales and administrative support in order to relieve some of the workload. The client appreciated the team's proactive approach, easy scheduling and well-planned process.

    "They’ve proactively addressed every one of my concerns, which makes this collaboration a breeze compared to the other firms I've interacted with." – Presidnet, Digital Marketing Agency

    Former clients
    Stronger Sales People
    My Campaign Coach
    Alberta Business Grants
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Springfield, MO
    5.0
    5.0
    5 Clutch reviews
  • 17

    Call Center Pros

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

    Notable Project

    Call Center Pros provides live chat customer support for an IT firm in the US. The client's demand for support grew rapidly, and they wanted more time to focus on increasing revenue. The Call Center Pros team was able to provide a high level of customer satisfaction, and free up their client's resources to boost revenue by 25%.

    "We really started to be successful after working with them. We were able to focus on other tasks and grow revenue by 25%." – Executive, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Santo Domingo, Dominican Republic
    4.5
    4.5
    4 Clutch reviews
  • 18

    Wishup

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place New York, NY
    5.0
    5.0
    1 Clutch review
  • 19

    myworkers

    myworkers is an outsourcing company located in Salt Lake City and founded in 2014. They have between 50 and 249 staff experienced with SMM, customer support, digital marketing, inbound and outbound sales, e-commerce, web design and development, and bookkeeping. They work primarily with small and midmarket companies in e-commerce, IT, and media.

    Notable Project

    myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

    “Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

    Former clients
    UT Cakes
    Hopkins Dentistry
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Salt Lake City, UT
    5.0
    5.0
    2 Clutch reviews
  • 20

    Avirtual

    Avirtual is a virtual assistant provider based in Exeter, UK with another location in South Africa. Started in 2014, the team of nearly 40 specializes in both voice services and non-voice business process outsourcing and back-office services.

    Notable Project

    Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

    "Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

    Former clients
    Whatever Mobile
    Hummingbird Cancer Center
    BabyGroup
    ITB
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Devon, United Kingdom
    4.5
    4.5
    1 Clutch review
  • 21

    SureCall

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Notable Project

    SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

    "They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

    Former clients
    Sofina Foods Inc.
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Calgary, Canada
    5.0
    5.0
    2 Clutch reviews
  • 22

    Baltic Assist

    Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

    Notable Project

    Baltic Assist partnered with a healthcare company and provided the client with financial and supply chain support. They also provided customer support for the client’s branches and communicated within the supply chain with different invoices. The client was happy with their work and is increasing their involvement within the firm. 

    “Baltic Assist helps reduce the level of detail and number of transactions I need to involve myself in, which is extremely helpful. We’re thrilled with their work so far, especially for accounting and financial reporting. We’re increasing their involvement and giving their team more responsibility in our day-to-day functions.” - Managing Director, Healthcare Company
     

    Former clients
    Palliance
    OrderYOYO
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Vilnius, Lithuania
    4.8
    4.8
    2 Clutch reviews
  • 23

    ReceptionHQ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

    Former clients
    FlatFeeLandlord
    The Spencer Law Firm
    Kaye Stern Properties
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Phoenix, AZ
    4.2
    4.2
    9 Clutch reviews
  • 24

    Acelerar Technologies

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

    Former clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Noida, India
    4.1
    4.1
    5 Clutch reviews
  • 25
  • 26

    Limitless Technology Consultants (LimTC)

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Notable Project

    LimTC partnered with a plagiarism checking software to assist them with SDR services. They provided the client with market strategy, which improved lead rates by over 400% and a customer success rate of 98%.

    “They integrated directly into our business model and made the entire process seamless. I loved the fact that they are a local company and would come and work from our office to make us feel like a single team/unit on the same mission.” –– Head Of SDR, Plagiarism Checking Software

    Former clients
    eKomi Ltd
    OneLook
    NectarDesk
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kiev, Ukraine
    4.9
    4.9
    12 Clutch reviews
  • 27

    Virtual Assist USA

    Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

    Notable Project

    Virtual Assist USA provides full-service administrative management for a gambling firm in the United States. They handle a considerable task of managing clearances, settlements, and other financial obligations. In addition to bookkeeping and data entry, their team helps with web content updates, appointments, and more. Their efficiency is one of the highlights of the client's experience.

    "They are a proactive team that works with and for businesses." — HR Manager, Gambling Company

    Former clients
    HirePool
    Ectobox Software
    Waco Counseling
    Buzz12 Marketing
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Pittsburgh, PA
    4.5
    4.5
    4 Clutch reviews
  • 28

    Verbatim Virtual Receptionists

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Notable Project

    Verbatim Virtual Receptionists provided overflow call answering services to an IT outsourcing provider. They provided coverage as needed and logged the calls on the client’s CRM system.  Verbatim Virtual Receptionists’ involvement was crucial to the client’s business and saved them a lot of time.

    “Having a reliable service to answer the overflow calls is vital to our business. It also helps to filter out unwanted calls and saves our staff a lot of time.” – Managing Director, IT Outsourcing Provider

    Former clients
    Zenith
    Berkshire Community Foundation
    Knight Frank
    Volkswagen
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Thatcham, United Kingdom
    4.8
    4.8
    2 Clutch reviews
  • 29

    Worldwide Call Centers

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

    Notable Project

    Worldwide Call Centers provides inbound lead generation and voice support for a U.S. financial services firm. The client needed more detailed phone records and consistent leads on phone calls and was placed with an agency by Worldwide Call Centers. In addition to strong lead generation, the Worldwide Call Centers team saves the client around $2,000 monthly on in-house labor costs.

    "They give us much better communication...They save us about $2,000 per month." – Finance Manager, Financial Services Firm

    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Colorado Springs, CO
    4.5
    4.5
    2 Clutch reviews
  • 30

    BOSS HealthCare

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Chennai, India
    5.0
    5.0
    1 Clutch review
  • 31

    Pac Biz (Formally Pacific Business)

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

    Notable Project

    Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

    "We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Phoenix, AZ
    4.5
    4.5
    1 Clutch review
  • 32

    ASL BPO

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

    Former clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Dhaka, Bangladesh
    4.5
    4.5
    4 Clutch reviews
  • 33

    CrewBloom

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

    Notable Project

    CrewBloom provided demand generation services for a sales and marketing software company. The team responded to inbound leads and called new free trial members.

    "We have been able to engage 100% more free trials in our training offerings and tripled subscription sales as a result." – CEO, Sales Software Company

    Former clients
    SalesNexus.com
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New York, NY
    5.0
    5.0
    1 Clutch review
  • 34

    Tech2Globe Web Solutions LLP

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Notable Project

    Tech2Globe Web Services partnered with a food services company to provide data entry translations in both English and German. The company was impressed with how efficient they were able to work as well as their communication skills regarding the project. 

    “I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.” – Customer Service Manager, Food Service Company
     

    Former clients
    Delivery Hero
    Foodora
    Ordering Online System
    QUIQUP
    Takeoutgroup
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New Delhi, India
    5.0
    5.0
    2 Clutch reviews
  • 35

    Leadroot

    Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

    Notable Project

    A legal document automation platform hired Leadroot to refine its marketing strategy and identify its target customers for outreach efforts. They researched and identified target customers, which has resulted in high engagement and conversion rates. 

    "Thanks to Leadroot, and the super targeted leads we’ve been getting, we’re getting 50-60% email open rates and even 10% conversion rates from initial cold-outreach email or call to qualified opportunity. " – Manager, Legal Document Automation Platform

    Former clients
    FatCat
    Woodpecker
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place New York, NY
    5.0
    5.0
    3 Clutch reviews
  • 36

    RemSource

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

    Notable Project

    A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

    "I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

    Former clients
    AEG Remodeling
    MTM Productions
    Rallegra
    BillingMD
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Baltimore, MD
    4.7
    4.7
    3 Clutch reviews
  • 37

    OptimumSource

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.

    Notable Project

    Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

    "The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

    Former clients
    ASX
    FTSE
    Nasdaq
    Fortune 500
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Pasig City, Philippines
    3.9
    3.9
    4 Clutch reviews
  • 38

    Appmakery

    Appmakery was founded in 2011. Based in San Diego, the company consists of a sole freelancer. Appmakery specializes in web, mobile app, e-commerce development, and more.  

    Notable Project

    Appmakery provided web development services to a tech startup. They developed the front and back-end along with carefully crafted design functionalities. Appmakery also provided technical support when needed.

    "I know that Appmakery can build websites, but they are far more powerful than just a web company. There is some serious know-how over there." –CEO, Tech Firm 

    Former clients
    Faq Dog
    Microsoft
    ReviewBoost
    BusinessRater.com
    $ $ $ $ $
    equalizer

    Undisclosed

    group2 - 9 Employees
    place San Diego, CA
    5.0
    5.0
    1 Clutch review
  • 39

    Staff Outsourcing Solutions

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

    Notable Project

    Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

    "Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Cebu City, Philippines
    5.0
    5.0
    3 Clutch reviews
    Awards

    Fortune 500 Company

  • 40

    Opula Software Development Pvt. Ltd.

    Opula Software Development Pvt. Ltd. is a software and website consulting company based in Surat, India. Founded in 2014, their team of around 20 employees specializes in blockchain, SEO, and e-commerce development.

    Notable Project

    Opula Software Development Pvt. Ltd. developed a website for a cryptocurrency company. The team included payment processing functionality. They also provided SEO, PPC, social media management, and content marketing services.

    "Our project launched on time and delivered 400% more users than we previously had. We weren’t expecting this type of success." – Managing Director, Cryptocurrency Company

    Former clients
    Valyuta
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Surat,
    5.0
    5.0
    1 Clutch review
  • 41

    Strong Vision Data Processing

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

    Notable Project

    Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

    “Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
     

    Former clients
    82 CLASSIC
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Pune, India
    5.0
    5.0
    2 Clutch reviews
  • 42

    Task Virtual

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Notable Project

    Task Virtual performed a variety of services for a healthcare firm. They assisted with payroll, data entry, and other personnel services. With a driven approach to each assignment, Task Virtual was extremely helpful. 

    "They are competent, provide good customer service, and have an easy interface." — CEO, Healthcare Company 

    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Kolkata, India
    4.6
    4.6
    5 Clutch reviews
  • 43

    IdeasUnlimited

    IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

    Notable Project

    IdeasUnlimited provided recruiting assistance for a dietary supplement retailer. They assisted in the process of recruiting new customer service agents for the client. The client was very happy with the partnership and said that the streamlining of the hiring process saved them time and money. 

    “They’re very responsive. If we request a new agent or have an urgent question, they address the need quickly. I really appreciate their speed.” – COO, Dietary Supplements Retailer
     

    Former clients
    iBario
    Ty Wilson Law
    CloserIQ
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Sugar Land, TX
    4.8
    4.8
    5 Clutch reviews
  • 44

    Daythree Business Services

    Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

    Notable Project

    Daythree Business Services provided a telemarketing team to support contract negotiations and to contact customers based on targeted campaigns. They provide training, monitoring, and quality assurance. Since the project began, there has been improvement in several areas. They’re engaged and provide qualified agents. They’re cooperative and responsive.

    “[They’re] willing to listen to feedback and reverts with proposals for discussions.” – Head of Telesales, Telecommunication Company

    Former clients
    Teka Singapore
    Quantum Medical Solutions
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Petaling Jaya, Malaysia
    4.0
    4.0
    3 Clutch reviews
  • 45

    Direct Answer, Inc.

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

    Notable Project

    Direct Answer provides outbound and inbound donation generation and processing for an international human rights organization. The client's annual drive requires them to temporarily scale up a great deal, and Direct Answer demonstrated supplemented resources successfully. In addition to sending direct mail and making calls, Direct Answer provided accounting services. 

    "Though we’re a mid-sized organization, we were sometimes too small for an agency to take on as a client. When we eventually contacted Direct Answer, we found them personable, thoughtful, and excited to work with us." — Donor Stewardship Officer, Human Rights Organization

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Oxon Hill, MD
    4.8
    4.8
    7 Clutch reviews
  • 46

    Affiliated Outsourcing

    Affiliated Outsourcing is a business process outsourcing firm headquartered in Los Angeles; the main call center is in Bacolod City, Philippines. Founded in 2016, Affiliated Outsourcing has just under 50 employees. They offer voice and non-voice outsourcing services, including medical billing, telemarketing, and data entry. Clients are in a range of sectors including retail, manufacturing, and financial services. 

    Notable Project

    Affiliated Outsourcing provided outbound telemarketing for a mid-market media firm. The client wanted to engage existing and potential clients directly in an effort to showcase their company's capabilities in a more personal manner. Affiliated Outsourcing's service saved the client around $14,000 monthly over hiring in-house voice support.

    "They have well-spoken staff. They are able to do these things well." — Marketing Manager, Media Firm

    Former clients
    HasTech
    Devitems
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Los Angeles,, CA
    3.0
    3.0
    1 Clutch review
  • 47

    Grupo Noa International

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Notable Project

    Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

    "We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

    Former clients
    Ideal Living
    Chef Tony Enterprises
    Better Training & Consulting LLC
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Pasadena,
    4.0
    4.0
    1 Clutch review
  • 48

    Datasoft IT Kings LLP

    Datasoft IT Kings is an IT solutions company from Dharamshala, India. Their 1-person team has provided web, mobile, and e-commerce development and design services since 2015.

    Notable Project

    Datasoft IT Kings provided video production, editing, marketing, and consulting services to help a business coaching service complete their YouTube and digital book campaign. The client praised their work and plans to continue the relationship.

    "They were humble and hardworking, seeming never to stop. They were also diligent and dependable." — Director, Business Coaching Service

    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Dharmshala, India
    5.0
    5.0
    3 Clutch reviews
  • 49

    Blue Hills IT

    Blue Hills IT is a photography and marketing agency based in Rajshahi, Bangladesh, run by a team of less than 50 people. Founded in 2014, they provide corporate photography, social media marketing, and non-voice BPO/back-office services to small and midmarket firms. Their BPO services involve data entry & processing and virtual assistants, and they are experienced in advertising on social media sites such as Facbook, T

    Notable Project

    Blue Hills IT gathered information from various sources to update a personal finance site's data on insurance coverage costs. Blue Hills IT collected insurance quotes from hundreds of insurer websites. The project was completed in a timely manner.

    "Communication was brief but effective. We did find some omissions and errors in the data, which was to be expected given the high volume of entries. Once raised, these issues were fixed quickly by Blue Hills." - Product Manager, Personal Finance Site

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Winnipeg, Canada
    5.0
    5.0
    1 Clutch review
  • 50

    Expert Virtual Assistants

    Expert Virtual Assistants was founded in 2014 and is located in St. Paul, Minn. Their employee provides non-voice BPO and back-office services.

    Notable Project

    Expert Virtual Assistants helped prepare and file reports for a manufacturing company. Their team works quickly and always delivers on promises.

    "She is FAST and efficient but most of all she is very helpful and gets back to you right away and always delivers on her promise." –Manufacturing Company

    Former clients
    SR Financial Group
    Covenant Consultants, Inc
    BMW North America
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place St. Paul, MN
    5.0
    5.0
    1 Clutch review
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