Top 100 Virtual Assistant Companies

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Top 100 Virtual Assistant Companies

January 2023

Looking for a top virtual assistant company?

Virtual assistants are independent contractors or collectives that offer administrative and operative services outside of a company’s immediate offices. They are either freelancers or companies that provide the same services as a traditional assistant or secretary without being physically present. 

Jump to Most Reviewed Companies

List of the Best Virtual Assistant Services

  • 3
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram

    Notable Project

    Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts.

    "The quality of the work that their talent delivers is superior."

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  • 4
    • $1,000+
    • 250 - 999 employees
    • Gilbert, AZ

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
     

    Clients

    • ATT
    • RingCentral
    • Wireless Watchdogs
    • MSP's

    Industries

    Notable Project

    Unity Communications provides back office outsourcing services to a law firm. They handle the client's tech and e-commerce issues.

    "I'm impressed by how quickly they can resolve technical issues remotely."

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  • 5
    • $50,000+
    • 250 - 999 employees
    • Fort Lauderdale, FL

    APEX Call Centers is a call center services company headquartered in Fort Lauderdale, FL, Founded in 2017, their team of over 6 strategic locations in US, Mexico and Philippines specializes in Customer Service, Technical Support, Lead Generation, Help Desk and Order Processing.

     

    Industries

    Notable Project

    APEX Call Centers works as the customer service center of a media company. Their team has been in charge of transitioning from the previous provider, developing scripts, handling calls, and making appointments.

    “APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Industries

    Notable Project

    Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.

    "I love working with Wing and plan to have a long-term working relationship."

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  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Los Altos, CA

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Clients

    • Hacking Law Practice
    • Wondermint
    • Fagan Fagan & Davis
    • Merchbar

    Industries

    Notable Project

    Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client.

    "We get recordings of all the calls taken, which are great tools to help with quality assurance."

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  • 8
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London , United Kingdom

    Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

    Clients

    • BACK MARKET, Inc.
    • Appen
    • Xerox
    • University of Geneva

    Industries

    Notable Project

    OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis.

    "We're satisfied with their current service so far."

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  • 9
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

    Industries

    Notable Project

    An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

    "They provide frequent and proactive communication."

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  • 10
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • New York, NY

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

    Clients

    • WebFX
    • Pfizer
    • Allstate
    • Asurea

    Industries

    Notable Project

    CrewBloom provides ongoing call center services for an automated sales and marketing software solution. They respond to inbound leads who are currently using a free trial version, encouraging more subscriptions.

    "They have great communication and are a very experienced team."

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  • 11
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Industries

    Notable Project

    Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.

    "They persevered until the work was completed." 

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  • 12
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    "The project has been very successful — LimTC truly feels like an extension of our company."

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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

    Clients

    • Now Prop Preservation LLC
    • ASI Inc.

    Industries

    Notable Project

    Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements.

    "Their speed in responding to any requests we made and their proactiveness were remarkable!"

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  • 14
    • $5,000+
    • 50 - 249 employees
    • Mesquite, TX
    Xtreme Technologies, a custom software development firm, was founded in 2020. They are based in Dallas, Texas and have a small team. Xtreme Technologies offers custom software development, branding, digital strategy, graphic design, and more.

    Industries

    Notable Project

    An aviation and aerospace repair company hired Xtreme Technologies for IT consulting and SI services. The team was tasked with understanding the client's business model and creating an ERP system

    "The team was prompt in understanding the processes and issues, making the process smooth and less painful."

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  • 15
    • Scheduling

      4.6
    • Quality

      4.9
    • Cost

      4.4
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • Florianopolis, Brazil

    Ubiminds is a digital product developer based in Florianopolis, Brazil that has served its customers since 2017. Their team of 10–50 employees specializes in IT staff augmentation, custom software development, and HR services.

    Clients

    • ArDrive
    • FranklinCovey
    • KBRA
    • LawnStarter

    Industries

    Notable Project

    Ubiminds provides nearshore staffing services to a development company. They help find, screen, and interview candidates, and they also support them with additional education and training.

    “Ubiminds is very friendly and always strives to help, so I now see them as an extension of our team.”

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  • 16
    • $1,000+
    • 50 - 249 employees
    • Sugar Land, TX

    IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

    Clients

    • TravelWifi
    • PatPat
    • SMM Global
    • Dallas Maids

    Industries

    Notable Project

    IdeasUnlimited has provided a variety of services to support staffing and overall growth for an e-commerce company. They supply artists, writers, and developers amongst others to expand the business.

    "We’re long-time clients and are delighted with their innovative approach."

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  • 17
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

    Notable Project

    Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs.

    "They're very responsive and we have script updates live within a day, making changes painless."

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  • 18
    • $1,000+
    • 50 - 249 employees
    • Vilnius, Lithuania

    Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

    Industries

    Notable Project

    A chemical consultancy and trader was looking to employ an external business developer, so they engaged with Baltic Assist for their human resources and onboarding services.

    "They were excellent in all stages of the partnership."

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  • 19
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

    Industries

    Notable Project

    A smart mobility SaaS provider hired Pexly to provide them with app support services. They enrich the knowledge base of the client's product to automate email and live chat responses to customers.

    "They are great!"

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Thatcham , United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Notable Project

    An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.

    "The quality of their receptionists really stands out."

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  • 21
    • $1,000+
    • 250 - 999 employees
    • Hillsborough Township, NJ

    ARDEM Incorporated is a business process outsourcing firm based in Hillsborough, New Jersey with an additional location in India. Established in 2004, ARDEM has over 250 employees. The firm specializes in data entry and non-voice services but are equipped to offer voice call support as well.

    Industries

    Notable Project

    ARDEM Incorporated provides customer service support to help a banking company assist as many customers as possible in a timely manner. They also help the client develop new ideas to become more efficient.

    "They are very easy to communicate with."

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  • 22
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.

    Industries

    Notable Project

    Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support

    "Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."

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  • 23
    • $5,000+
    • 250 - 999 employees
    • Plainview, NY

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Clients

    • Delivery Hero
    • Foodora
    • Ordering Online System
    • QUIQUP

    Industries

    Notable Project

    Tech2Globe Web Solutions LLP designed and developed a custom website for an animal care products company. They also created a project management tool to organize and track data.

    "I think they have done a good job overall."

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  • 24
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Clients

    • Sofina Foods Inc.

    Industries

    Notable Project

    SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain.

    “If you are looking to make a transition and you need help, this is the company you want to rely on.”

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.

    Industries

    Notable Project

    Call Masters BPO provides call center services, working on increasing the leads coming in for an e-commerce platform. They use RingCentral, Helpscout, and phone calls to contact customers.

    "If there is a problem, they will try their best to fix it right away."

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  • 26
    • $1,000+
    • 250 - 999 employees
    • Makati, Philippines

    Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.

    Industries

    Notable Project

    An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

    "They are all exceptionally fast learners who love feedback and achieve great results."

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  • 27
    • $1,000+
    • 10 - 49 employees
    • Rancho Cucamonga, CA

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

    Clients

    • HealthyStuff.com
    • Private Tunnel VPN
    • Bitcoin-Babe.com
    • ProxyFish.com

    Industries

    Notable Project

    HiredSupport provides online chat support for a marketing business. Since completing in-depth training, they've provided order support to customers through the client's internal dashboard. 

    "If there is something that the agents don’t understand, then they will get in touch directly."

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  • 28
    • $1,000+
    • 250 - 999 employees
    • Udaipur, India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries

    Notable Project

    Fusion Business Solutions (P) Limited has provided database management services to an insurance firm. They’ve used Applied Epic to introduce new CRM functions and performed data entry via Excel and SharePoint.

    "Since we work with data, it’s easy for us to measure success, and Fusion is a phenomenal partner."

     

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  • 29
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • New York, NY

    Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

    Clients

    • Woodpecker
    • FatCat

    Industries

    Notable Project

    Leadroot generates leads for a virtual assistant company. They led a cold-calling campaign to create leads and meetings with targeted companies. They also advise on blogs to target. The project is ongoing.

    "I've never worked with a company where I've been so comfortable with what I'm putting in and getting out."

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  • 30
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Clients

    • Kairos Living
    • Pool Guard USA
    • Accordion Group Australia
    • Property Recruitment Company UK

    Industries

    Notable Project

    ASL BPO provided staff augmentation to a property preservation company. They reduced the workload of the client's staff by processing work orders using PPW and sending them directly to national companies.

    "Whenever we may have an issue, they are open to our critique and implement anything we need to be changed."

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