Top 100 Virtual Assistant Companies

Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts.

"The quality of the work that their talent delivers is superior."

Unity Communications provides back office outsourcing services to a law firm. They handle the client's tech and e-commerce issues.

"I'm impressed by how quickly they can resolve technical issues remotely."

APEX Call Centers works as the customer service center of a media company. Their team has been in charge of transitioning from the previous provider, developing scripts, handling calls, and making appointments.

“APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”

Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.

"I love working with Wing and plan to have a long-term working relationship."

Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client.

"We get recordings of all the calls taken, which are great tools to help with quality assurance."

OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis.

"We're satisfied with their current service so far."

An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

"They provide frequent and proactive communication."

CrewBloom provides ongoing call center services for an automated sales and marketing software solution. They respond to inbound leads who are currently using a free trial version, encouraging more subscriptions.

"They have great communication and are a very experienced team."

Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.

"They persevered until the work was completed." 

LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

"The project has been very successful — LimTC truly feels like an extension of our company."

Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements.

"Their speed in responding to any requests we made and their proactiveness were remarkable!"

An aviation and aerospace repair company hired Xtreme Technologies for IT consulting and SI services. The team was tasked with understanding the client's business model and creating an ERP system

"The team was prompt in understanding the processes and issues, making the process smooth and less painful."

Ubiminds provides nearshore staffing services to a development company. They help find, screen, and interview candidates, and they also support them with additional education and training.

“Ubiminds is very friendly and always strives to help, so I now see them as an extension of our team.”

IdeasUnlimited has provided a variety of services to support staffing and overall growth for an e-commerce company. They supply artists, writers, and developers amongst others to expand the business.

"We’re long-time clients and are delighted with their innovative approach."

Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs.

"They're very responsive and we have script updates live within a day, making changes painless."

A chemical consultancy and trader was looking to employ an external business developer, so they engaged with Baltic Assist for their human resources and onboarding services.

"They were excellent in all stages of the partnership."

A smart mobility SaaS provider hired Pexly to provide them with app support services. They enrich the knowledge base of the client's product to automate email and live chat responses to customers.

"They are great!"

An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.

"The quality of their receptionists really stands out."

ARDEM Incorporated provides customer service support to help a banking company assist as many customers as possible in a timely manner. They also help the client develop new ideas to become more efficient.

"They are very easy to communicate with."

Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support

"Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."

Tech2Globe Web Solutions LLP designed and developed a custom website for an animal care products company. They also created a project management tool to organize and track data.

"I think they have done a good job overall."

SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain.

“If you are looking to make a transition and you need help, this is the company you want to rely on.”

Call Masters BPO provides call center services, working on increasing the leads coming in for an e-commerce platform. They use RingCentral, Helpscout, and phone calls to contact customers.

"If there is a problem, they will try their best to fix it right away."

An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

"They are all exceptionally fast learners who love feedback and achieve great results."

HiredSupport provides online chat support for a marketing business. Since completing in-depth training, they've provided order support to customers through the client's internal dashboard. 

"If there is something that the agents don’t understand, then they will get in touch directly."

Fusion Business Solutions (P) Limited has provided database management services to an insurance firm. They’ve used Applied Epic to introduce new CRM functions and performed data entry via Excel and SharePoint.

"Since we work with data, it’s easy for us to measure success, and Fusion is a phenomenal partner."

 

Leadroot generates leads for a virtual assistant company. They led a cold-calling campaign to create leads and meetings with targeted companies. They also advise on blogs to target. The project is ongoing.

"I've never worked with a company where I've been so comfortable with what I'm putting in and getting out."

ASL BPO provided staff augmentation to a property preservation company. They reduced the workload of the client's staff by processing work orders using PPW and sending them directly to national companies.

"Whenever we may have an issue, they are open to our critique and implement anything we need to be changed."