Top 100 Virtual Assistant Companies

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Top 100 Virtual Assistant Companies

July 2022

Looking for a top virtual assistant company?

Virtual assistants are independent contractors or collectives that offer administrative and operative services outside of a company’s immediate offices. They are either freelancers or companies that provide the same services as a traditional assistant or secretary without being physically present. 

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List of the Best Virtual Assistant Services

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  • 2
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram

    Notable Project

    A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services.

    "We’re confident that our organizational procedures are managed well when we delegate tasks to their team."

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  • 3
    • $1,000+
    • 250 - 999 employees
    • Gilbert, AZ

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
     

    Clients

    • ATT
    • RingCentral
    • Wireless Watchdogs
    • MSP's

    Industries

    Notable Project

    Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4.

    "Everyone from Unity is cheerful, upbeat, and positive, on all levels."

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  • 4
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Los Altos, CA

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Clients

    • Hacking Law Practice
    • Wondermint
    • Fagan Fagan & Davis
    • Merchbar

    Industries

    Notable Project

    Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company. 

    "Their services are flawless and affordable."

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  • 5
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Clients

    • DoorDash
    • Headspace
    • Jam City
    • Bittrex

    Industries

    Notable Project

    Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents.

    "I always feel highly supported by the team leads and I really appreciate their attentiveness."

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  • 6
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 1,000 - 9,999 employees
    • București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

    Industries

    Notable Project

    An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

    "They provide frequent and proactive communication."

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  • 7
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • New York City, NY

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

    Clients

    • WebFX
    • Pfizer
    • Allstate
    • Asurea

    Industries

    Notable Project

    CrewBloom provides customer support outsourcing services for a container manufacturing company. They've provided three sales development representatives to answer calls and respond to inquiries and requests.

    “CrewBloom has been a good partner in helping us grow our business quickly."

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  • 8
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Industries

    Notable Project

    Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities. 

    "All the work was managed effectively."

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

    Clients

    • Now Prop Preservation LLC
    • ASI Inc.

    Industries

    Notable Project

    Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions.

    "Our partnership has been very collaborative because their communication skills are always on point."

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  • 10
    • $1,000+
    • 50 - 249 employees
    • Durrës, Albania

    Dalerio Consulting is a consultancy founded in 2017 in Durres, Albania with no more than 10 experts. They specialize in social media marketing, email marketing, and SEO solutions for small and mid-market agencies in the industries of advertising and business services.

    Clients

    • KlimaTek
    • Korrieri

    Industries

    Notable Project

    Dalerio Consulting provides ongoing web design and digital marketing services. They built the website in WordPress and are currently promoting it on social media.

    "Everything I have asked for so far in terms of design they’ve delivered." 

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  • 11
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

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  • 12
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Clients

    • Sofina Foods Inc.

    Industries

    Notable Project

    SureCall is the after-hours voice services provider for a city government organization. The team fields calls related to a specific project, following procedures and other guidelines to provide information.

    "You can’t beat the peace of mind they offer."

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Vilnius, Lithuania

    Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

    Industries

    Notable Project

    Baltic Assist was hired by a transportation company to provide help with the design and distribution of the company's internal emails. 

    "They prepared a nice layout of materials, which received positive feedback from users."

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  • 14
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.

    "Their hands-on approach and passion are impressive."

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  • 15
    • $1,000+
    • 250 - 999 employees
    • Millstone, NJ

    ARDEM Incorporated is a business process outsourcing firm based in Hillsborough, New Jersey with an additional location in India. Established in 2004, ARDEM has over 250 employees. The firm specializes in data entry and non-voice services but are equipped to offer voice call support as well.

    Industries

    Notable Project

    ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

    "It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Thatcham, United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Notable Project

    Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

    "They understand our business and our goals."

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  • 17
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

    Industries

    Notable Project

    Pexly is providing 24/7 customer support to a recreation facility to help them manage their relationship with their customers, players, and partners and improve their existing customer base. 

    "The Pexly team is very aware and always reachable, which I value tremendously."

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  • 18
    • $1,000+
    • 250 - 999 employees
    • Makati, Philippines
    Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.

    Industries

    Notable Project

    An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

    "They are all exceptionally fast learners who love feedback and achieve great results."

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  • 19
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Portland, OR

    Prialto is a midsize non-voice bpo/back office services company. Headquartered in Portland, Oregon; Guatemala City, Guatemala and Manila, Philippines, the company was launched in 2008. Their services include non-voice bpo/back office services and voice services.

    Industries

    Notable Project

    Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information.

    “They’ve worked around things for me, and they’ve shown up when they didn’t have to. Overall, they’re great partners.”

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  • 20
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • New York, NY

    Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

    Clients

    • Woodpecker
    • FatCat

    Industries

    Notable Project

    A legal document automation platform hired Leadroot to refine its marketing strategy and identify its target customers for outreach efforts. They researched and identified target customers, which has resulted in high engagement and conversion rates. 

    "Thanks to Leadroot, and the super targeted leads we’ve been getting, we’re getting 50-60% email open rates and even 10% conversion rates from initial cold-outreach email or call to qualified opportunity. " – Manager, Legal Document Automation Platform

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  • 21
    • $5,000+
    • 250 - 999 employees
    • Delhi, India

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Clients

    • Delivery Hero
    • Foodora
    • Ordering Online System
    • QUIQUP

    Industries

    Notable Project

    Tech2Globe Web Solutions LLP provides website development and digital marketing services for a vehicle safety equipment manufacturer. This includes Amazon EBC, infographics, SEO, and more.

    "Our site looks much better than before."

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  • 22
    • $1,000+
    • 50 - 249 employees
    • Dallas, TX

    Xtreme Technologies, a custom software development firm, was founded in 2020. They are based in Dallas, Texas and have a small team. Xtreme Technologies offers custom software development, branding, digital strategy, graphic design, and more.

    Industries

    Notable Project

    Xtreme Technologies provided web design and development services for an automotive parts online retail store. They built the client's site from scratch with better UI/UX design compared to the old one.

    "Xtreme Technologies never compromise when it comes to quality and customer satisfaction."

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  • 23
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Beograd, Serbia

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Clients

    • Cross Country Movers
    • Merchant Chimp
    • Infonet
    • matbold

    Industries

    Notable Project

    morph was hired by a recruitment agency to upgrade their website's UI/UX design. The "facelift" project largely involved the most important pages of their site.

    "They are very responsible when it comes to deadlines."

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  • 24
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Clients

    • Kairos Living
    • Pool Guard USA
    • Accordion Group Australia
    • Property Recruitment Company UK

    Industries

    Notable Project

    ASL BPO is conducting a variety of tasks be it for business functions or special projects. They process a daily report, pulling data on properties, and augmenting the internal employee team's efforts.

    "I find their timeliness the most impressive, as well as their ability to do almost anything we ask of them."

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  • 25
    • $1,000+
    • 250 - 999 employees
    • Udaipur, India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries

    Notable Project

    Fusion Business Solutions Pvt Ltd provides BPO services for an insurance broker. The company has sought help with manual processing and entry, back-office tasks, and QC.

    "Their knowledge of the industry, ability to learn, and level of independence are impressive."

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  • 26
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Santa Fe, NM

    iWorker is a virtual assistant agency based in Santa Fe, N.M. The agency, founded in 2018, has more than 200 employees and provides HR services to small companies.

    Notable Project

    iWorker is providing social media marketing and graphic design support for a social media marketing agency. They're tasked with creating visual content for end clients' social media channels.

    "They have so many skills and they work so hard."

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  • 27
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.

    Industries

    Notable Project

    A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach.

    "We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project."

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  • 28
    • $25,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    Clario Tech DMCC is a cybersecurity company based in Dubai, U.A.E. The company, founded in 2014, has more than 600 employees and provides non-voice BPO/back office services, voice services, and cybersecurity services. Clario serves enterprise and smaller-sized companies in various industries that include consumer products & services, IT, and business services.

    Clients

    • Slimware Utilitise
    • Nord VPN
    • Identity Force
    • Upclick (Avanquest) and many more

    Industries

    Notable Project

    A business dev agency hired Clario Tech DMCC to provide for their clients 24/7 customer and product support. Clario also provided sales operation outsource and QA support. In addition, Clario also designed a sales business model for these clients to support and exceed business goals. Because of this engagement, the agency enabled the clients to exceed profit targets by 27%.

    "High quality of the service and performance results. Continuously growing expertise of Clario Tech DMCC helped us grow all 3 businesses." - Business Consultant & Business Dev Manager, Business Dev Agency

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Richmond, VA

    DCA Virtual Business Support is a small business solutions company based in Richmond, Va. The company, founded in 2011, has a team of more than ten that provides non-voice BPO/back office services, web design, content marketing, graphic design, and logo services. DCA Virtual Business Support serves small and mid-market companies in various industries.

    Clients

    • Cook Professional Resources, Inc.
    • Claim Leadership
    • Zane Advisors
    • Dormitory 101

    Notable Project

    A digital marketing firm outsourced particular administrative tasks to DCA Virtual Business Support. These tasks include calendar management, web design and development, UX troubleshooting, and project management. The engagement freed up more time for the firm's team to concentrate on their business and scaled it more quickly. 

    "The comprehensive onboarding process made me feel very comfortable." - Owner, Digital Marketing Firm

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Rancho Cucamonga, CA

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

    Clients

    • HealthyStuff.com
    • Private Tunnel VPN
    • Bitcoin-Babe.com
    • ProxyFish.com

    Industries

    Visit Site

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