list of the best virtual assistant services

Read Our List of the Best Virtual Assistant Companies

Are you looking to procure a virtual assistant service for your business? 

This list is a resource to help you determine the top virtual assistant company on the market. 

Virtual assistants are a flexible resource who provide your company with the services needed to address incoming inquiries without requiring you to go through the process of onboarding a new employee. 

Read through client reviews, notable projects, and company descriptions to determine which virtual assistant is best for your company. 

  • 1

    Wow24-7

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

    Former Clients
    The App Solutions
    Gita Jewelry
    StudentShare
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kyiv , Ukraine
    4.9
    4.9
    7 Clutch reviews
  • 2

    Worldwide Call Centers

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

    Notable Project

    Worldwide Call Centers provides inbound lead generation and voice support for a U.S. financial services firm. The client needed more detailed phone records and consistent leads on phone calls and was placed with an agency by Worldwide Call Centers. In addition to strong lead generation, the Worldwide Call Centers team saves the client around $2,000 monthly on in-house labor costs.

    "They give us much better communication...They save us about $2,000 per month." – Finance Manager, Financial Services Firm

    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place Colorado Springs , CO
    4.5
    4.5
    2 Clutch reviews
  • 3

    Intelligent Office

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Notable Project

    Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

    "Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

    Former Clients
    Odyssey Health Services
    Skillstat
    Era 303 Services
    $ $ $ $ $
    equalizer

    Undisclosed

    group251 - 1,000 Employees
    place Washington , DC
    4.5
    4.5
    26 Clutch reviews
  • 4

    Direct Answer Inc.

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

    Notable Project

    Direct Answer provides outbound and inbound donation generation and processing for an international human rights organization. The client's annual drive requires them to temporarily scale up a great deal, and Direct Answer demonstrated supplemented resources successfully. In addition to sending direct mail and making calls, Direct Answer provided accounting services. 

    "Though we’re a mid-sized organization, we were sometimes too small for an agency to take on as a client. When we eventually contacted Direct Answer, we found them personable, thoughtful, and excited to work with us." — Donor Stewardship Officer, Human Rights Organization

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Oxon Hill , MD
    4.8
    4.8
    6 Clutch reviews
  • 5

    VA Talks

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

    Former Clients
    Bias Media
    VonHayden Security
    Natasha Brown
    Avalon Risk Management
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kolkata , India
    4.8
    4.8
    2 Clutch reviews
  • 6

    MyTasker

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kolkata , India
    5.0
    5.0
    1 Clutch review
  • 7

    Optimum Source, Inc.

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.
    Notable Project

    Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

    "The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

    Former Clients
    ASX
    FTSE
    Nasdaq
    Fortune 500
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Pasig , Philippines
    3.9
    3.9
    4 Clutch reviews
  • 8

    Specialty Answering Service

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

    Former Clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    $ $ $ $ $
    equalizer

    Undisclosed

    group11 - 50 Employees
    place King of Prussia , PA
    4.1
    4.1
    15 Clutch reviews
  • 9

    Worldwide101

    Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.

    Notable Project

    Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

    "They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

    Former Clients
    Epicom Inc.
    CorgiBytes
    Nerd Marketing
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Northants , United Kingdom
    4.5
    4.5
    1 Clutch review
  • 10

    Datasoft IT Kings LLP

    Datasoft IT Kings is an IT solutions company from Dharamshala, India. Their 1-person team has provided web, mobile, and e-commerce development and design services since 2015.

    Notable Project

    Datasoft IT Kings provided video production, editing, marketing, and consulting services to help a business coaching service complete their YouTube and digital book campaign. The client praised their work and plans to continue the relationship.

    "They were humble and hardworking, seeming never to stop. They were also diligent and dependable." — Director, Business Coaching Service

    $ $ $ $ $
    equalizer $5,000+
    group2 - 10 Employees
    place Reston , VA
    5.0
    5.0
    3 Clutch reviews
  • 11

    Acelerar Technologies

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

    Former Clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    $ $ $ $ $
    equalizer

    Undisclosed

    group51 - 250 Employees
    place Noida , India
    4.1
    4.1
    5 Clutch reviews
  • 12

    Wishup

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place New York , NY
    5.0
    5.0
    1 Clutch review
  • 13

    Hit Rate Solutions

    Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

    Notable Project

    Hit Rate Solutions provided seasoning marketing assistance to an equipment supplier. Hit Rate Solutions managed the supplier's activities, events, messages, and calls in an effort to increase customer engagement and accelerate revenue. As a direct result of Hit Rate Solutions' targeted strategies, the supplier's customer prospecting has achieved better efficiency with lower costs. 

    "Hit Rate Solutions did a great job and met our requirements." – Sales Representative, Equipment Supplier

    Former Clients
    CleanWel Solutions
    ShedsForLessDirect.com
    Capital Placement Agency
    WorldKonnect LLC
    American Republic
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Cheyenne , WY
    4.7
    4.7
    3 Clutch reviews
  • 14

    RemSource

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

    Notable Project

    A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

    "I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

    Former Clients
    AEG Remodeling
    MTM Productions
    Rallegra
    BillingMD
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Baltimore , MD
    4.7
    4.7
    3 Clutch reviews
  • 15

    Staff Outsourcing Solutions

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

    Notable Project

    Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

    "Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Cebu , Philippines
    5.0
    5.0
    1 Clutch review
    Awards

    Fortune 500 Company

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  • 16

    Noon Dalton

    Noon Dalton is a virtual assistant provider headquartered in Miami with other offices in New York City, Udaipur, India, and the Philippines. The company was founded in 2009 and currently employs a team of 98. Noon Dalton provides voice and non-voice BPO and back-office services, as well as HR consulting & outsourcing.

    Notable Project

    An IT company needed to outsource some of their administrative work to save time and money. Noon Dalton provides data entry, accounting, and communications related services that help the company operate more efficiently. 

    "Noon Dalton provides an excellent quality of service...There is nothing they need to improve." –IT Director, IT Company 

    Former Clients
    Clinical Dynamics
    Wahlrich Group
    Continental Search
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Miami Beach , FL
    4.5
    4.5
    1 Clutch review
    Awards

    International Operations Award

  • 17

    BOSS HealthCare

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Chennai , India
    5.0
    5.0
    1 Clutch review
  • 18

    ASL.

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

    Former Clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Dhaka , Bangladesh
    4.3
    4.3
    3 Clutch reviews
  • 19

    TaskVirtual

    TaskVirtual is a virtual outsourcing firm founded in 2017 in Kolkata, India. TaskVirtual's team of almost 10 employees specializes in market research, management consulting, and back office services.
    Notable Project

    TaskVirtual provided a series of back-office services to a healthcare firm, tasks that centered around payroll assistance and data entry projects that would make employees more efficient. TaskVirtual has taken over the processes for both tasks, while also assisting with purchasing orders and filings. 

    "They are competent, provide good customer service, and have an easy interface." — CEO, Healthcare Company 

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Kolkata , India
    4.3
    4.3
    3 Clutch reviews
  • 20

    Magellan Solutions

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Notable Project

    A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

    "They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Mandaluyong , Philippines
    4.5
    4.5
    12 Clutch reviews
  • 21

    ReceptionHQ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

    Former Clients
    FlatFeeLandlord
    The Spencer Law Firm
    Kaye Stern Properties
    $ $ $ $ $
    equalizer

    Undisclosed

    group11 - 50 Employees
    place Phoenix , AZ
    4.2
    4.2
    9 Clutch reviews
  • 22

    Avirtual

    Avirtual is a virtual assistant provider based in Exeter, UK with another location in South Africa. Started in 2014, the team of nearly 40 specializes in both voice services and non-voice business process outsourcing and back-office services.

    Notable Project

    Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

    "Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

    Former Clients
    Whatever Mobile
    Hummingbird Cancer Center
    BabyGroup
    ITB
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Wandsworth , United Kingdom
    4.5
    4.5
    1 Clutch review
  • 23

    Call Center Pros

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

    Notable Project

    Call Center Pros provides live chat customer support for an IT firm in the US. The client's demand for support grew rapidly, and they wanted more time to focus on increasing revenue. The Call Center Pros team was able to provide a high level of customer satisfaction, and free up their client's resources to boost revenue by 25%.

    "We really started to be successful after working with them. We were able to focus on other tasks and grow revenue by 25%." – Executive, IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Hollywood , FL
    4.5
    4.5
    4 Clutch reviews
  • 24

    Virtual Assist USA

    Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

    Notable Project

    Virtual Assist USA provides full-service administrative management for a gambling firm in the United States. They handle a considerable task of managing clearances, settlements, and other financial obligations. In addition to bookkeeping and data entry, their team helps with web content updates, appointments, and more. Their efficiency is one of the highlights of the client's experience.

    "They are a proactive team that works with and for businesses." — HR Manager, Gambling Company

    Former Clients
    HirePool
    Ectobox Software
    Waco Counseling
    Buzz12 Marketing
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Pittsburgh , PA
    4.5
    4.5
    4 Clutch reviews
  • 25

    Grupo Noa International

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Notable Project

    Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

    "We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

    Former Clients
    Ideal Living
    Chef Tony Enterprises
    Better Training & Consulting LLC
    $ $ $ $ $
    equalizer

    Undisclosed

    group51 - 250 Employees
    place Pasadena , CA
    4.0
    4.0
    1 Clutch review
  • 26

    Perfect Data Entry

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

    Notable Project

    Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.

    "I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Sarasota , FL
    4.8
    4.8
    4 Clutch reviews
  • 27

    Affiliated Outsourcing

    Affiliated Outsourcing is a business process outsourcing firm headquartered in Los Angeles; the main call center is in Bacolod City, Philippines. Founded in 2016, Affiliated Outsourcing has just under 50 employees. They offer voice and non-voice outsourcing services, including medical billing, telemarketing, and data entry. Clients are in a range of sectors including retail, manufacturing, and financial services. 

    Notable Project

    Affiliated Outsourcing provided outbound telemarketing for a mid-market media firm. The client wanted to engage existing and potential clients directly in an effort to showcase their company's capabilities in a more personal manner. Affiliated Outsourcing's service saved the client around $14,000 monthly over hiring in-house voice support.

    "They have well-spoken staff. They are able to do these things well." — Marketing Manager, Media Firm

    Former Clients
    HasTech
    Devitems
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Los Angeles , CA
    3.0
    3.0
    1 Clutch review
  • 28

    Pac Biz

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 
    Notable Project

    Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

    "We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Phoenix , AZ
    4.5
    4.5
    1 Clutch review
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