Top 100 Virtual Receptionists in the United States

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Top 100 Virtual Receptionists in the United States

The Best of March 2024

Jump to Most Reviewed Companies

List of the Best United States Virtual Receptionist Companies

  • 1
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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    Clients

    • Slinger Bag
    • Mason Bottle
    • Imagine Dental Arts

    Industries

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  • 2
    (15 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Home, KS

    Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

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    Industries

  • 3
    (16 Reviews) 4.3
    • Timeliness

      1.9
    • Service Excellence

      4.3
    • Value

      1.8
    • Would Recommend

      4.4
    • Undisclosed
    • 1,000 - 9,999 employees
    • Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    • Century21
    • New York Daily News
    • LensDirect.com
    • Parker & Waichman

    Industries

  • 4
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      4.6
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults
    • McKeen Law Firm
    • Molinar and Co Financial Advocates

    Industries

  • 5
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 6
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $75,000+
    • 50 - 249 employees
    • Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    • Fonality
    • Giva
    • TRC Staffing Services

    Industries

  • 7
    (31 Reviews) 4.6
    • Timeliness

      1.6
    • Service Excellence

      4.6
    • Value

      1.6
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    • UCLA
    • Verizon
    • Bank of America
    • Early Impact

    Industries

  • 8
    (7 Reviews) 4.7
    • Timeliness

      4.9
    • Service Excellence

      4.7
    • Value

      3.8
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon
    • Isango
    • Instacart
    • HomeLight

    Industries

  • 9
    (39 Reviews) 4.4
    • Timeliness

      0.5
    • Service Excellence

      4.4
    • Value

      0.5
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Duluth, GA

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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    Clients

    • Adobe
    • McDonalds
    • Dell
    • Hyundai

    Industries

  • 10
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, GA

    Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.

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    Industries

  • 11
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House
    • ShowMyPC
    • New York Cornea Consultants
    • Hungry Iguana Films

    Industries

  • 12
    (80 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Las Vegas, NV

    Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

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    Industries

  • 13
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 14
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 15
    (29 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram
  • 16
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Sacramento, CA

    MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.

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    Clients

    • Kaizen Accommodations

    Industries

  • 17
    (38 Reviews) 4.6
    • Timeliness

      3.6
    • Service Excellence

      4.6
    • Value

      3.5
    • Would Recommend

      4.5
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

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    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

  • 18
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 250 - 999 employees
    • Tallahassee, FL

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

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    Clients

    • Brovil Associates LLC
    • New England Hypnosis & Weightloss
    • MZ Real Estate

    Industries

  • 19
    (10 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.2
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 20
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Scottsdale, AZ

    Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

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    Clients

    • Various Law Firms

    Industries

  • 21
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Lake Hallie, WI

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

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    Clients

    • GW Pumps & Purification
    • The US Water Company
    • Commonweal Development Corp.

    Industries

  • 22
    (13 Reviews) 4.5
    • Timeliness

      0.4
    • Service Excellence

      4.5
    • Value

      0.4
    • Would Recommend

      4.3
    • Undisclosed
    • 10 - 49 employees
    • Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    • Coca-Cola
    • CBS
    • Metlife

    Industries

  • 23
    (8 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

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    Clients

    • Tuscon Orthopaedic Institute
    • Silverado Rooter & Plumbing
    • Suffolk Hills Pet Clinic

    Industries

  • 24
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Fayetteville, AR

    Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

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  • 25
    (2 Reviews) 2.8
    • Timeliness

      3.0
    • Service Excellence

      2.8
    • Value

      3.0
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Phoenix, AZ

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

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    Clients

    • Whitehardt
    • Skupin Law Group
    • Triple A Plumbing & Jetting
    • Baselayer

    Industries

  • 26
    (19 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.1
    • Undisclosed
    • 10 - 49 employees
    • Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

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    Clients

    • Boeing
    • Microsoft
    • Starbucks

    Industries

  • 27
    (3 Reviews) 4.0
    • Timeliness

      4.7
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      3.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

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    Clients

    • Xerox Corporation
    • Wells Fargo
    • Progressive Insurance
    • Fyzical

    Industries

  • 28
    (73 Reviews) 4.5
    • Timeliness

      4.7
    • Service Excellence

      4.5
    • Value

      4.2
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

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    Clients

    • COPADO
    • secucloud
    • bnp media

    Industries

  • 29
    (3 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Peoria, AZ

    Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

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    Industries

  • 30
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Walnut, CA

    Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

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    Industries

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