VirtualCare Assistants
visit site- $1,000+
- 50 - 249 employees
- Sheridan, WY
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 40%
Common Project Size
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Clients
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Highlights from Recent Projects
VirtualCare Assistants successfully provided Back-Office and Customer Service Outsourcing for Los Cerros Medical LC, a local primary healthcare firm. The executive from the medical company found VirtualCare Assistants via an online search and chose them due to their budget-friendly pricing and excellent company culture. A team of 2-5 employees from VirtualCare Assistants were given the task of managing remote patient monitoring (RPM) and addressing phone calls.
The scope of work for VirtualCare Assistants primarily focused around the management of remote patient monitoring (RPM) and handling telephone inquiries. The specific objectives given to VirtualCare for this project were successful resulting in improved efficiency in the healthcare company's service delivery. They provided a vital link between the patients and the healthcare provider.
Overall, the healthcare executive expressed satisfaction with the results achieved by VirtualCare Assistants. The project improved customer service while also ensuring a smooth implementation of RPM, thereby improving operational efficiency. The company's decision to hire VirtualCare Assistants proved fruitful based on the company's affordability, cultural fit, and efficient handling of the assigned task.