Top 100 Virtual Receptionists in the United States

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Top 100 Virtual Receptionists in the United States

The Best of May 2024

Jump to Most Reviewed Companies

List of the Best United States Virtual Receptionist Companies

  • 31
    (2 Reviews) 2.8
    • Timeliness

      3.0
    • Service Excellence

      2.8
    • Value

      3.0
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Phoenix, AZ

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

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    Clients

    • Whitehardt

    Industries

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  • 32
    (19 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.1
    • Undisclosed
    • 10 - 49 employees
    • Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

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    Clients

    • Boeing

    Industries

  • 33
    (78 Reviews) 4.5
    • Timeliness

      4.7
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

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    Clients

    • COPADO

    Industries

  • 34
    (14 Reviews) 4.2
    • Timeliness

      0.4
    • Service Excellence

      4.2
    • Value

      0.4
    • Would Recommend

      4.0
    • Undisclosed
    • 10 - 49 employees
    • Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    • Coca-Cola

    Industries

  • 35
    (3 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Peoria, AZ

    Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

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    Industries

  • 36
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Fayetteville, AR

    Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

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  • 37
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Scottsdale, AZ
    Veza Reception is a phone answering service established in 2023. Their small team is in Scottsdale, Arizona and offers call center services and customer service outsourcing.
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    Industries

  • 38
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 39
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 40
    (4 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Spring, TX

    Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

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    Clients

    • Aries Worldwide Logistics

    Industries

  • 41
    (7 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Capon Bridge, WV

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

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  • 42
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Portland, OR

    HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.

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    Clients

    • JaxInvest

    Industries

  • 43
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Lake Forest, IL
    Chicago Business VoIP is an answering service. Founded in 2009, the team offers call center services. Their small agency is based in Lake Forest, Illinois.
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  • 44
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

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    Industries

  • 45
    (1 Reviews) 3.5
    • Timeliness

      0.0
    • Service Excellence

      3.5
    • Value

      0.0
    • Would Recommend

      4.0
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    • Mayo Clinic

    Industries

  • 46
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 47
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      4.2
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord

    Industries

  • 48
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      4.4
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System

    Industries

  • 49
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Camarillo, CA

    Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

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    Industries

  • 50
    (33 Reviews) 4.3
    • Timeliness

      1.3
    • Service Excellence

      4.3
    • Value

      1.3
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Eau Claire, WI

    My Receptionist is a voice outsourcing firm headquartered in Eau Claire, Wis. with additional call centers in Florida and India. Established in 1996, My Receptionist has about 250 employees that work with primarily small businesses. Their services consist of a range of voice-oriented tasks, including conventional answering, virtual receptionist solutions, and inbound appointment management.

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  • 51
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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  • 52
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 53
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Manhattan Beach, CA

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

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    Clients

    • edTechBase

    Industries

  • 54
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 55
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      0.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Boston, MA
    Cogito Corp, an artificial intelligence development company, is headquartered in Boston, Massachusetts. The midsize firm was founded in 2007. Their services include Artificial Intelligence, BI & big data consulting & SI, non-voice bpo/back office services, and voice services.
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  • 56
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute

    Industries

  • 57
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • El Cajon, CA

    Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.

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    Industries

  • 58
    (44 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    • DoorDash

    Industries

  • 59
    (1 Reviews) 2.0
    • Timeliness

      0.0
    • Service Excellence

      2.0
    • Value

      0.0
    • Would Recommend

      2.5
    • Undisclosed
    • 10 - 49 employees
    • Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

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    Industries

  • 60
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Zventus, a non-voice bpo/back office services and call center, was established in 2016. They are based in Los Angeles, California and have a midsize team. Zventus focuses on non-voice bpo/back office services and voice services.

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    Industries

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