Top 100 IT Services Phone Answering Services in the United States

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Top 100 IT Services Phone Answering Services in the United States

The Best of December 2025

Looking for a top it services answering service in the United States?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

Jump to Most Reviewed Companies

List of the Best Tech Answering Services in USA

  • 1
    (73 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE

    Founded in 2010, SupportYourApp is a Customer Service Outsourcing company. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.

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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

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  • 2
    (28 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Chicago, IL
    Established in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.
    Read More

    Industries

  • 3
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

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    Industries

  • 4
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL

    Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.

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    Clients

    Culinary Institute of America

    Industries

  • 5
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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    Clients

    Slinger Bag

    Industries

  • 6
    (24 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.3
    Undisclosed
    50 - 249 employees
    Tampa, FL
    Call center company AnswerFirst was established in 1998. The midsize Tampa, Florida-based team offers Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 7
    (29 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Afton, WY

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

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    Clients

    The App Solutions

    Industries

  • 8
    (52 Reviews) 4.5

    Timeliness

    1.1

    Service Excellence

    1.3

    Value

    1.1

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    Duluth, GA

    Moneypenny USA (formerly VoiceNation) , a call center, is in Duluth, Georgia. The midsize team focuses on Call Center Services, Customer Service Outsourcing, and Sales Outsourcing. The company was established in 2000.

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    Clients

    Adobe

    Industries

  • 9
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Lewisville, TX
    Located in Lewisville, Texas and Bengaluru, India, Invensis Inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the large team specializes in Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Custom Software Development, Call Center Services, and more.
    Read More

    Clients

    Groupon

    Industries

  • 10
    (15 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    4.2

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    Groupon

    Industries

  • 11
    (31 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Read More

    Industries

  • 12
    (83 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.3

    Value

    4.1

    Would Recommend

    4.3
    $1,000+
    10 - 49 employees
    Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    LeaseLock

    Industries

  • 13
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    Fonality

    Industries

  • 14
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Medellín, Colombia
    Solvo Global is a Back Office Outsourcing company. Founded in 2018, the large firm is headquartered in Chandler, Arizona; Medellín, Colombia and Duluth, Georgia. Their services include Back Office Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), Staffing, and more.
    Read More

    Clients

    CenCal Insurance Services

    Industries

  • 15
    (20 Reviews) 4.5

    Timeliness

    3.5

    Service Excellence

    3.4

    Value

    3.4

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    Verneccia Lashay Fashion and House

    Industries

  • 16
    (3 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Peoria, AZ

    Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

    Read More

    Industries

  • 17
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Chicago, IL
    Headquartered in Chicago, Illinois and Dubai, United Arab Emirates, LiveAdmins is an artificial intelligence development company. The midsize team offers Artificial Intelligence, Call Center Services, Customer Service Outsourcing, AI Consulting, and more and was established in 2002.
    Read More

    Industries

  • 18
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
    Read More

    Industries

  • 19
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Read More

    Industries

  • 20
    (4 Reviews) 3.8

    Timeliness

    3.0

    Service Excellence

    3.6

    Value

    3.3

    Would Recommend

    3.9
    $1,000+
    1,000 - 9,999 employees
    Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    10,000+ employees
    Santa Monica, CA
    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 22
    (2 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.3
    $10,000+
    250 - 999 employees
    North Charleston, SC
    Launched in 1998, Sales Focus Inc. Is a Sales Outsourcing company. Their midsize team is in North Charleston, South Carolina. Their services include Sales Outsourcing, Call Center Services, Account-Based Marketing, and Recruiting.
    Read More

    Industries

  • 23
    (9 Reviews) 4.2

    Timeliness

    1.1

    Service Excellence

    0.9

    Value

    0.7

    Would Recommend

    4.1
    Undisclosed
    50 - 249 employees
    Phoenix, AZ
    ReceptionHQ is a Phoenix, Arizona-based answering service. The midsize company was launched in 2007. Their team focuses on Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
    Read More

    Clients

    FlatFeeLandlord

    Industries

  • 24
    (7 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    Las Vegas, NV
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
    Read More

    Industries

  • 25
    (16 Reviews) 4.4

    Timeliness

    0.9

    Service Excellence

    0.9

    Value

    0.8

    Would Recommend

    4.4
    Undisclosed
    50 - 249 employees
    Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

    Read More

    Clients

    Charleston Water System

    Industries

  • 26
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Valley View, OH
    Process-Smart is a Valley View, Ohio-based Back Office Outsourcing company. The midsize agency was established in 2018. Their services include Back Office Outsourcing, Call Center Services, Accounting, Customer Service Outsourcing, and more.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Winchester, VA
    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
    Read More

    Industries

  • 28
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

    Read More

    Industries

  • 29
    (5 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

    Read More

    Industries

  • 30
    (1 Reviews) 2.0

    Timeliness

    0.0

    Service Excellence

    0.0

    Value

    0.0

    Would Recommend

    2.5
    Undisclosed
    10 - 49 employees
    Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

    Read More

    Industries

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