Top 90 IT Services Phone Answering Services in the United States

The Best of November 2024

Looking for a top it services answering service in the United States?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

Jump to Most Reviewed Companies

List of the Best Tech Answering Services in USA

1

Helpware
(45 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.7
- Would Recommend
  4.9
- $5,000+
- 1,000 - 9,999 employees
- Lexington, KY
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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Clients
- DoorDash
Industries
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2

Blue Valley Marketing
(15 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.8
- Would Recommend
  5.0
- $5,000+
- 250 - 999 employees
- Home, KS
Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

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Industries
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3

Hugo
(25 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  5.0
- Value
  4.7
- Would Recommend
  5.0
- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

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Industries
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4

XACT
(31 Reviews) 4.7
- Timeliness
  4.1
- Service Excellence
  4.7
- Value
  3.9
- Would Recommend
  4.8
- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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Clients
- Culinary Institute of America
Industries
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5

HelpSquad
(8 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 250 - 999 employees
- Hatboro, PA
HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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Clients
- Slinger Bag
Industries
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6

AnswerFirst
(24 Reviews) 4.2
- Timeliness
  0.6
- Service Excellence
  4.2
- Value
  0.6
- Would Recommend
  4.3
- Undisclosed
- 50 - 249 employees
- Tampa, FL
AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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Industries
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7

WOW24-7
(26 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.9
- $1,000+
- 50 - 249 employees
- Afton, WY
Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

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Clients
- The App Solutions
Industries
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8

Cleverly
(73 Reviews) 4.4
- Timeliness
  4.7
- Service Excellence
  4.4
- Value
  4.2
- Would Recommend
  4.4
- $1,000+
- 10 - 49 employees
- Los Angeles, CA
Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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Clients
- LeaseLock
Industries
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9

ContactWorks
(6 Reviews) 4.9
- Timeliness
  4.8
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  4.9
- $5,000+
- 50 - 249 employees
- Austin, TX
Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004 and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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Clients
- Fonality
Industries
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10

1840 & Company
(11 Reviews) 4.8
- Timeliness
  4.9
- Service Excellence
  4.8
- Value
  4.0
- Would Recommend
  4.8
- $10,000+
- 250 - 999 employees
- Overland Park, KS
1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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Clients
- Groupon
Industries
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11

VoiceNation
(39 Reviews) 4.4
- Timeliness
  0.5
- Service Excellence
  4.4
- Value
  0.5
- Would Recommend
  4.5
- Undisclosed
- 50 - 249 employees
- Duluth, GA
VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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Clients
- Adobe
Industries
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12

Davinci Virtual Office Solutions
(20 Reviews) 4.5
- Timeliness
  3.5
- Service Excellence
  4.5
- Value
  3.4
- Would Recommend
  4.5
- Undisclosed
- 50 - 249 employees
- Salt Lake City, UT
Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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Clients
- Verneccia Lashay Fashion and House
Industries
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13

Wing Assistant
(18 Reviews) 4.8
- Timeliness
  4.9
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.8
- $1,000+
- 50 - 249 employees
- Berkeley, CA
Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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Industries
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14

Nexa Receptionists
(2 Reviews) 2.8
- Timeliness
  3.0
- Service Excellence
  2.8
- Value
  3.0
- Would Recommend
  2.8
- $1,000+
- 250 - 999 employees
- Phoenix, AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

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Clients
- Whitehardt
Industries
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15

Evateck
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Fort Lauderdale, FL
Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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Industries
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16

Gabtech Global LLC
(3 Reviews) 4.8
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Peoria, AZ
Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

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Industries
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17

FirmsDesk
(6 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  4.9
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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Industries
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18

NICE inContact
(4 Reviews) 3.8
- Timeliness
  3.0
- Service Excellence
  3.8
- Value
  3.3
- Would Recommend
  3.9
- $1,000+
- 1,000 - 9,999 employees
- Sandy, UT
NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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Industries
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19

ReceptionHQ
(9 Reviews) 4.2
- Timeliness
  1.1
- Service Excellence
  4.2
- Value
  0.7
- Would Recommend
  4.1
- Undisclosed
- 50 - 249 employees
- Phoenix, AZ
ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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Clients
- FlatFeeLandlord
Industries
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20

VinsiAI
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 2 - 9 employees
- Las Vegas, NV
Launched in 2023, VinsiAI is a small answering service. Their team offers call center services, customer service outsourcing, sales outsourcing, and generative ai. The agency is based in Las Vegas, Nevada.
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Industries
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21

Arise
(3 Reviews) 4.7
- Timeliness
  4.3
- Service Excellence
  4.7
- Value
  4.5
- Would Recommend
  4.7
- $250,000+
- 250 - 999 employees
- Miramar, FL
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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Industries
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22

LiveSalesman
(5 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.9
- Would Recommend
  5.0
- $10,000+
- 250 - 999 employees
- Las Vegas, NV
LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
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Industries
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23

Perfect Data Entry
(4 Reviews) 4.8
- Timeliness
  4.5
- Service Excellence
  4.8
- Value
  4.4
- Would Recommend
  4.6
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

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24

Call Experts
(16 Reviews) 4.4
- Timeliness
  0.9
- Service Excellence
  4.4
- Value
  0.8
- Would Recommend
  4.4
- Undisclosed
- 50 - 249 employees
- Charleston, SC
Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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Clients
- Charleston Water System
Industries
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25

ALPHA BPO Corp
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.7
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Miami, FL
Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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26

Centro

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 1,000 - 9,999 employees
- Winchester, VA
Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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27

Xync Inc.
(5 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.5
- Would Recommend
  4.7
- Undisclosed
- 50 - 249 employees
- Marina del Rey, CA
Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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Industries
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28

AspireSix
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- New Brighton, MN
AspireSix is a small branding company. Launched in 2023, the team specializes in branding, marketing strategy, digital strategy, social media marketing, and more. The company is in New Brighton, Minnesota.
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Industries
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29

TaskUs

(0 Reviews)

Not yet reviewed.
- $50,000+
- 10,000+ employees
- Santa Monica, CA
TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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30

PCMSI
(1 Reviews) 2.0
- Timeliness
  0.0
- Service Excellence
  2.0
- Value
  0.0
- Would Recommend
  2.5
- Undisclosed
- 10 - 49 employees
- Erie, PA
PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries.

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