Abby Connect

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Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

Client Insights

Industry Expertise

Legal

30%

Financial services

25%

Business services

20%

Advertising & marketing

10%

Dental

10%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 51 projects

$10K-$49K 16 projects

$50K-$199K 4 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
83 Reviews

Abby Connect was hired by The James Wood Law Firm, a personal injury law firm, to ensure seamless client communication and provide support in communicating with other law firms. Abby Connect was chosen for their high ratings, affordable pricing, and value for cost. Their role involved screening calls and directing them to the appropriate member of the firm. The firm was satisfied with Abby Connect's services, which were found through a referral.

Heyward CPA PLLC, a CPA firm, engaged Abby Connect to improve their front-end response to existing and new clients. Abby Connect was selected due to their budget-friendly pricing, good value for cost, and alignment with the company's values. The project involved answering phones when associates were unavailable, answering basic client questions, and making outbound calls to request information. The firm found Abby Connect through an online search and was pleased with the services provided.

Abby Connect was employed by a financial services company to capture and forward incoming prospect calls from Sirius radio ads. They were chosen for their high ratings, affordable pricing, and good value for cost. The scope of work included answering services, forwarding of lead generation calls from ads, and weekly reporting. The company, which found Abby Connect through an online search, expressed satisfaction with the services provided.

Timeliness

4.5

Service Excellence

4.9

Value

4.6

Would Recommend

4.9

Awards

37433

2022

36945

2022

37914

2022