Smiles On Demand

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Founded in 2013, Smiles On Demand is a Customer Service Outsourcing company. They are based in San Diego, California and Sibulan, Philippines and have a large team. The firm provides Customer Service Outsourcing, Back Office Outsourcing, Content Moderation Services, and Data Annotation Services.

Client Insights

Industry Expertise

Hospitality & leisure

20%

Financial services

15%

Retail

10%

Supply Chain, Logistics, and Transport

10%

eCommerce

10%

Business services

5%

Consumer products & services

5%

Gaming

5%

Information technology

5%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 10%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Stash Property, a digital platform for property investment and development, hired Smiles On Demand to provide customer support and sales services. The scope of Smiles On Demand's involvement included handling phone support, live chat, email inquiries, and outbound sales calls. Comprising a team of four, they were chosen for their professionalism after being found through an online search. The engagement, which began in August 2019, is still ongoing. The CEO of Stash Property has appreciated the team's professionalism and their ability to effectively manage various customer service tasks.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0