wrrk
visit site- $1,000+
- 50 - 249 employees
- San Francisco, CA
Wrrk is a customer service outsourcing company. They are based in San Francisco, California and have a midsize team. Their services include customer service outsourcing, call center services, and back office outsourcing.
Client Insights
Industry Expertise
70%
20%
10%
Client Size Distribution
Small Business (<$10M) 90%
Midmarket ($10M - $1B) 10%
Common Project Size
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Clients
This provider has not added their key clients.
Highlights from Recent Projects
Wrrk was engaged by Deborah Pagani LLC, a high-end fine jewelry and hair accessory company, to assist with their customer service needs. The founder of the company sought out wrrk's services to help with answering customer inquiries, managing live orders, and handling product/brand inquiries. Wrrk was recommended to the founder through a referral. A team of 2-5 employees from wrrk were assigned to the project. Their tasks included responding to customer service inquiries across all social media platforms, adjusting orders as needed, and lightening the company's workload by handling various administrative tasks.
Esker Beauty, a manufacturer and seller of prestige bath and body products, hired wrrk to handle their customer service operations. The executive of Esker Beauty found wrrk through an online search and chose them due to their budget-friendly pricing, great culture fit, and good value for cost. A team of 2-5 wrrk employees were assigned to the project, with their primary responsibility being to respond to customer service email tickets and chats. The company was pleased with wrrk's services, which helped them manage their customer service operations more efficiently.