Top 100 Business Processes Outsourcing (BPO) Companies

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Top 100 Business Processes Outsourcing (BPO) Companies

December 2022

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Growing a business, while exciting, gives you a real insight into the complexities of a full-functioning organization. Specifically, you find that some business processes are incredibly taxing – they are time-consuming and costly but need to be done. 

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List of the Best BPO Services

  • 271
    • $1,000+
    • 250 - 999 employees
    • Canton, OH

    Incept is a phone answering service. They are headquartered in Canton, Ohio and have a midsize team. Their services include voice services, digital strategy, and social media marketing. The company was founded in 1993.

    Industries

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  • 272
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Ukraine

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

    Clients

    • Emercoin
    • Betmatch
    • Crystals
    • ASK.fm

    Notable Project

    Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

    “Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

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  • 273
    • Undisclosed
    • 50 - 249 employees
    • Pasadena,

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Clients

    • Ideal Living
    • Chef Tony Enterprises
    • Better Training & Consulting LLC

    Industries

    Notable Project

    Grupo Noa provided assistance for inbound customer support needs to a wifi technology company. They use the client's CRM ticket system to select customers to supply remote frontend user support and takes over around 30-35 calls daily from 9 a.m. until midnight.

    "We appreciate the level of personalization they provide to client companies; we’ve felt that they cared about us since the beginning of the project." — Head of Global Service Desk, Wifi Technology Company

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  • 274
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.9
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Nicosia, Cyprus
    Sales outsourcing company Dialics was established in 2019. Their small team is based in Nicosia, Cyprus. Their services include sales outsourcing, call center services, and market research.

    Notable Project

    Dialics has provided a call tracking solution to a mobile and web development company.

    "Their technical help was fantastic."

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  • 275
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Guadalajara, Mexico

    Human resources firm Wexpand was founded in 2019. The agency focuses on HR services, marketing strategy, IT managed services, back office outsourcing, and more and has a small team.

    Industries

    Notable Project

    A moving company hired Wexpand to handle their HR and recruitment needs. They're in charge of sourcing, hiring, interviewing, training, and onboarding candidates.

    “I’m most impressed with Wexpand’s ability to source, interview, and onboard high-quality candidates.”

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  • 276
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

    Industries

    Notable Project

    Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

    "Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

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  • 277
    • $10,000+
    • 50 - 249 employees
    • Casablanca, Morocco

    ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.

    Industries

    Notable Project

    QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

    "Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

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  • 278
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

    Industries

    Notable Project

    WiseBrand spearheaded a multi-channel marketing push. They managed blogging platforms and social media accounts, put out press releases, and did SEO. They also delivered regular progress reports.

    "After a while we even started thinking alike, as if we were reading each other's minds." 

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  • 279
    • Undisclosed
    • 10 - 49 employees
    • Victorville, CA

    Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009. 

    Industries

    Notable Project

    An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

    "Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

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  • 280
    • $1,000+
    • 50 - 249 employees
    • София, Bulgaria

    In София, Bulgaria, Euroccor JSC is a midsize answering service. Founded in 2005, the team provides voice services, non-voice bpo/back office services, and social media marketing.

    Industries

    Notable Project

    Euroccor JSC provides listing quality services for a job searching platform. 

    "Their attention to detail is exceptional."

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  • 281
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Sacramento, CA

    MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.

    Clients

    • Kaizen Accommodations

    Industries

    Notable Project

    MyOutDesk provided a virtual assistant for a rental property company. The assistant handled guest relations, payment authorization, notetaking, and data entry. 

    "The assistant is now a vital part of our company after only a few short months."

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  • 282
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.2
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

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  • 283
    • $1,000+
    • 50 - 249 employees
    • Knoxville, TN

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Clients

    • Dental Practices
    • Primary Care Providers

    Industries

    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

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  • 284
    • $1,000+
    • 50 - 249 employees
    • Chennai, India

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Industries

    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

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  • 285
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Tel Aviv-Yafo, Israel
    Amiy, a sales outsourcing company, is in Tel Aviv-Yafo, Israel; Beograd, Serbia and Ho Chi Minh City, Vietnam. The firm offers sales outsourcing, customer service outsourcing, call center services, direct marketing, and more and has a midsize team.The firm was founded in 2020.

    Notable Project

    Amiy handles ongoing business development services for a DaaS company. The team provides business development specialists across the globe to generate sales leads for the business.

    "They are very good in terms of meeting deadlines and communicating with us."

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  • 286
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

    Clients

    • Petland

    Industries

    Notable Project

    Rozlin Financial Group was brought in to handle payment collections. This involvement served as a follow-on to another of their client’s projects, in which another company set up a billing service.

    “While I don’t think we’re collecting on a large number of our outstanding bills, we consistently receive something.”

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  • 287
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Columbus, OH
    Caret, a small market research company, is based in Columbus, Ohio; Phillipsburg, New Jersey and Kansas City, Missouri. Established in 2021, the team specializes in market research, sales outsourcing, marketing strategy, direct marketing, and more.

    Industries

    Notable Project

    Caret provided lead generation services for a SaaS company. They worked on the client's outbound sales marketing and implemented sales engagement tools, including Outreach and Salesforce.

    "The level of personal commitment and integrity we received from Caret's team was impeccable."

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  • 288
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    Vindaloo VoIP Solutions Pvt. Ltd., a software development company, is headquartered in Brooklyn, New York. The small team provides custom software development, voice services, mobile app development, and web development. The firm was launched in 2016.

    Industries

    Notable Project

    Vindaloo Softtech Pvt. Ltd. provides custom software development services for a telecommunications company. They have built an MVP of a web-based phone solution for the client's management system.

    "Some things are not in the scope of their work, but they have found a great solution and have fixed it on time."

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  • 289
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chicago, IL

    Launched in 2006, Kensium BPO is a non-voice bpo/back office services company. Their midsize team is located in Chicago, Illinois. Their services include non-voice bpo/back office services and translation.

    Notable Project

    Kensium BPO was hired by a SaaS for automotive industry to perform high-quality data entry.

    "Their professionalism was really impressive."

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  • 290
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Petaling Jaya, Malaysia

    ENVO BPO is a business process outsourcing company based in Petaling Jaya, Malaysia, with an office in Kuala Lumpur, Malaysia. The company, founded in 2009, has more than 250 employees who provide, among others, voice services, IT managed services, and HR services to various companies.

    Notable Project

    ENVO BPO provides lead generation and sales support for a product seller.

    "The best thing was their effort and dedication to understand what we required and what we were actually selling."

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  • 291
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Clients

    • NextGen Healthcare
    • eClinical Works
    • Allscripts

    Industries

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

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  • 292
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • کراچی, Pakistan

    Cenit Inc is a business solutions provider founded in 2014 with more than 50 members. They offer back-office services, voice services, and web development solutions from their office in Karachi, Pakistan. They primarily work with small and medium-sized companies.

    Clients

    • TVape

    Industries

    Notable Project

    Cenit Inc provided backend development services for a SaaS provider. The provider had Cenit Inc manage the orders placed through their chatbot. This has reduced the work that the provider’s team has to deal with on a regular basis.

    “Cenit Inc is always on top of it.” - Enterprise Account Manager, SaaS Provider

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  • 293
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Henderson, NV

    Netcast BPO is a call center and back-office outsourcing firm headquartered in Henderson, Nev. with offices in Atlantic City, N.J. and the Philippines. Founded in 2011, they have about 200 employees, and exclusively hires English-fluent university graduates for their offshore operations. Their services include voice support and data entry.

    Industries

    Notable Project

    Netcast BPO provides outbound phone marketing for a U.S. real estate firm. The client chose them based on their strong performance for other clients and well-regarded hiring practices. Netcast BPO's phone agents perform nearly 2500 outbound calls daily with strong lead generation.

    "It is an excellent firm and I have no complaints...we have worked with them ongoing for the past three years." — Senior Marketing Manager, Real Estate Firm

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  • 294
    • Scheduling

      4.1
    • Quality

      4.4
    • Cost

      4.4
    • NPS

      4.4
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Hiram, GA

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

    Industries

    Notable Project

    A consumer products company hired DataPlus for their data entry & cleansing services. Using their services, the company's workload reduced by about 60%. DataPlus was up to the company's standards.

    "I believe that they help the company maintain deadlines; they respond quickly." — Administration Associate, Consumer Products Company

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  • 295
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees

    Direct TPV is a third party verification company that specializes in BPO and voice services. With over 50 employees, the team works with various industries such as business & financial services and telecommunications. 

    Industries

    Notable Project

    Direct TPV has provided customer verification for a business services company for the past three years. The client says that their cost and quality of work are extremely strong. 

    "They save us about $70 per month." —Business Development Executive, Business Services Company

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  • 296
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • New York, NY
    Datapowerhub is a midsize back office outsourcing company founded in 2010. Their services include back office outsourcing and transcription. The agency is headquartered in New York, New York; دبي, United Arab Emirates; San Francisco, California and London, United Kingdom.

    Clients

    • IBM
    • HCL
    • cognizant

    Industries

    Notable Project

    Datapowerhub helped a computer networking company build and design a new database from scratch. They were hired for this project based on positive customer reviews.

    "We were impressed with the time management and turnaround for each task."

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  • 297
    • Undisclosed
    • 50 - 249 employees
    • Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

    Industries

    Notable Project

    CXG provides outsourcing services for a SaaS company. They put together multiple teams that support different managed and shared service requests such as building data models and AI engine training.

    "We are working as one team and managing challenges together."

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  • 298
    • $250,000+
    • 10,000+ employees
    • Singapore

    Answering service Everise is located in Singapore, Singapore; Austin, Texas; Taguig, Philippines and Zepto, Guatemala. The large agency was established in 2016. Their services include voice services, non-voice bpo/back office services, Artificial Intelligence, IT managed services, and more.

    Industries

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  • 299
    • $1,000+
    • 50 - 249 employees
    • Charlotte, NC

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 300
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

    Industries

    Notable Project

    InfoSource Bulgaria Ltd provides data curation services for a talent sourcing software company. They gather executives' information, targeting Fortune 500 companies in the US.

    "Their cost-effectiveness and attention to detail are remarkable."

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