Noon Dalton

Noon Dalton was contracted by a SaaS tech company, POS.Com, to provide BPO services. The company required support to manage their limited resources effectively and to avoid getting bogged down with administrative tasks. Noon Dalton was selected for their realistic approach to using virtual assistants, a contrast to other firms that offered unrealistic expectations. The company provided remote admin assistance, supplemented the client's operations team during peak seasons, and shifted to sales and marketing tasks during less busy periods. The results were satisfying, with the client appreciating the firm's guidance and the flexibility they offered in managing resources.

In another project, Noon Dalton was hired by a real estate and property management company in Los Angeles to provide technical support. The aim was to streamline the company's existing systems, implement new solutions and drive business growth. The company was selected at a trade show in Las Vegas and assigned a main support person, David Rowe, along with several representatives for training. They managed various platforms and day-to-day tasks, successfully ironing out the kinks in the old system and promoting new business development.

StudioHawk London, an SEO company, engaged Noon Dalton to improve their online presence and showcase their BPO services. The partnership was marked by a strong relationship with the founder, Ed. The ongoing project has involved improving the website and increasing Noon Dalton's authority to rank well online, using SEO as a major channel. The CEO, founder and CMO of Noon Dalton have been directly involved, indicating the high level of commitment and expertise brought to bear on the project.