OutPLEX
visit site- Undisclosed
- 1,000 - 9,999 employees
- Fort Lauderdale, FL
Non-voice bpo/back office services company OutPLEX was launched in 2001. Their small team is in Santo Domingo, Dominican Republic. OutPLEX specializes in non-voice bpo/back office services.
Client Insights
Industry Expertise
20%
20%
20%
20%
10%
10%
Client Size Distribution
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 50%
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
OutPLEX successfully completed a project for Seta Corp, an online jewelry retailer. The primary objectives of the project were to lower costs, improve service, and enhance call quality. OutPLEX was chosen for the project due to its cultural compatibility, cost-effectiveness, and aligned company values. The team from OutPLEX, consisting of 6-10 employees, was tasked with handling inbound order calls and customer inquiries. Their performance resulted in significant improvements in service and call quality, while also reducing costs, thereby meeting all the set objectives. The project was a successful one, and the client, Seta Corp, expressed satisfaction with the services rendered by OutPLEX.