Top 100 Small Business Call Center Services
The Best of April 2024
Looking for a top small business contact center?
Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
Check out our directory of Small Business call centers. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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271
- $1,000+
- 250 - 999 employees
- Cebu City, Philippines
A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.
Industries
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272
- $1,000+
- 2 - 9 employees
- Frodsham, United Kingdom
Founded in 2011, LMNts Marketing is a freelancer based in Frodsham, United Kingdom. They provide marketing strategy, advertising, and branding services to clients.
Clients
- RepairMyPC
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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273
- Undisclosed
- 10 - 49 employees
- Dhaka, Bangladesh
Freelancer Aid is a marketing firm founded in Dhaka, Bangladesh in 2016 with fewer than 50 members. They specialize in back-office services, market research, and email marketing solutions for clients in the industries of advertising, business services, and IT.
Clients
- SAAS
Industries
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274
- $1,000+
- 10 - 49 employees
- Jamshedpur, India
Digital Jockey is a digital agency in Jamshedpur, India. Founded in 2018, they have about 5 employees that serve small-business and midmarket clients in the advertising, manufacturing, and education sectors. Services include social media marketing, PPC, and voice services.
Clients
- Citrusberry
Industries
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275
- $1,000+
- 2 - 9 employees
- नवी मुंबई, India
A&N Sales Services Pvt. Ltd., a sales outsourcing company, was established in 2022. They are based in नवी मुंबई, India and have a small team. Their services include sales outsourcing, market research, and business consulting.
Industries
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276
- Undisclosed
- 50 - 249 employees
- Peoria, AZ
Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.
Industries
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277
- $1,000+
- 10 - 49 employees
- Bayrut, Lebanon
Paramedium Group is a market research company. They are based in Bayrut, Lebanon; İstanbul, Turkey; Kuwait City, Kuwait and Riyadh, Saudi Arabia and have a small team. Their services include market research, business consulting, HR services, back office outsourcing, and more. The agency was established in 2016.
Clients
- CLO-Tech
Industries
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278
- $1,000+
- 10 - 49 employees
- Aurora, NE
Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.
Industries
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279
- $1,000+
- 10 - 49 employees
- Spokane, WA
Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.
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280
- Undisclosed
- 1,000 - 9,999 employees
- Cincinnati, OH
RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.
Industries
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281
- $1,000+
- 2 - 9 employees
- Breznik, Bulgaria
Established in 2019, Passion4Growth is an answering service and business consulting company. They are located in Breznik, Bulgaria and have a small team. The company focuses on voice services and business consulting.
Industries
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282
- $1,000+
- 10 - 49 employees
- Reno, NV
SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning.
Industries
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283
- Undisclosed
- 50 - 249 employees
- Spring, TX
Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.
Clients
- Aries Worldwide Logistics
Industries
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284
- $5,000+
- 2 - 9 employees
- King of Prussia, PA
LessLeads is a sales outsourcing company founded in 2021. They are headquartered in King of Prussia, Pennsylvania and have a small team. The firm focuses on sales outsourcing.
Industries
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285
- $1,000+
- 10 - 49 employees
- Ellijay, GA
Sales outsourcing company Done For You Meetings is based in Ellijay, Georgia. The small company was established in 2015. Their services include sales outsourcing, other marketing, and other digital marketing.
Industries
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286
- $10,000+
- 10 - 49 employees
- Chicago, IL
Founded in 2014, Symbiont Group is a digital marketing and sales agency. Symbiont's Chicago-based team of 15 offers mostly mid-size clients a combination of services in the areas of SEO, web design, email and content marketing, and marketing strategy.
Clients
- BRIDGELINE DIGITAL
Industries
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287
- $10,000+
- 10 - 49 employees
- Dublin, Ireland
Leadable is a digital advertising agency founded in 2019 in Dublin. With a team of 10+ members, they provide voice services as well as direct marketing and content marketing to small businesses in the IT and advertising industries.
Clients
- Havas People
Industries
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288
- $1,000+
- 50 - 249 employees
- Los Angeles, CA
Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.Read MoreIndustries
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289
- $1,000+
- 250 - 999 employees
- Camarillo, CA
Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.
Industries
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290
- $1,000+
- 250 - 999 employees
- Newport Beach, CA
In Las Vegas, Nevada, Insurance Telemarketer is a small non-voice bpo/back office services and phone answering service. The team focuses on non-voice bpo/back office services and voice services.
Industries
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291
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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292
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.
Industries
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293
- $5,000+
- 1,000 - 9,999 employees
- Boca Raton, FL
INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.Read MoreIndustries
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294
- $5,000+
- 10 - 49 employees
- Nürnberg, Germany
UltB is a sales outsourcing company based in Nürnberg, Germany. The small team offers sales outsourcing, email marketing, and CRM consulting and SI and was established in 2021.Read MoreClients
- WeScale
Industries
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295
- $1,000+
- 50 - 249 employees
- Talatona, Angola
Leverage Contact Center is a customer service company in Luanda, Angola. Founded in 2018, they have about 16 employees that serve mostly midmarket clients in the consumer products, telecommunications, and supply chain sectors. Services include voice services, back-office services, and air freight.
Clients
- Nuvibrands
Industries
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296
- $1,000+
- 50 - 249 employees
- Ahmedabad, India
Key Carrier Management Service(Key-CMS) is a call center located in Ahmedabad, India and Sheridan, Wyoming. The midsize team provides call center services, digital strategy, web development, back office outsourcing, and more. The agency was launched in 2019.
Industries
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297
- $1,000+
- 50 - 249 employees
- PARLIN, NJ
Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.
Industries
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298
- $5,000+
- 2 - 9 employees
- Winnipeg, Canada
AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.
Clients
- C2 Custom Furnishings INC
Industries
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299
- $1,000+
- 50 - 249 employees
- Phoenix, AZ
Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services.
Industries
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300
- $5,000+
- 50 - 249 employees
- Tel Aviv-Yafo, Israel
Amiy, a sales outsourcing company, is in Tel Aviv-Yafo, Israel; Beograd, Serbia and Ho Chi Minh City, Vietnam. The firm offers sales outsourcing, customer service outsourcing, call center services, direct marketing, and more and has a midsize team.The firm was founded in 2020.
Industries
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