RND Softech

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Call center RND Softech is located in Coimbatore, India. The large team focuses on call center services, IT managed services, custom software development, back office outsourcing, and more and was established in 1999.

Client Insights

Industry Expertise

Business services

30%

Medical

30%

Information technology

20%

Real estate

20%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 20%

Common Project Size

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

RND Softech was hired by Paul Smith Neurosurgeon to provide transcription services for their neurosurgical clinic. The main objective was to ensure timely and accurate transcription turnaround. The neurosurgeon dictated letters multiple times per week and sent them to RND Softech for remote transcription, a process that has been ongoing for more than 10 years. The company was chosen due to its competitive pricing and good value for cost. The results have been satisfactory, with the company meeting the set objectives.

Monitor Medical, Inc., a medical devices supplier, contracted RND Softech to provide back-office outsourcing services. The company needed additional qualified staffing to perform specific office tasks, cover areas related to health insurance, and scale up when there was additional work, all while being cost-effective. RND Softech was chosen for its high ratings, budget-friendly pricing, and great culture fit. With a team of 40, they provided comprehensive process management, staff supervision, and coordinated frequent staff meetings between the two companies. The results were positive, with RND Softech effectively meeting the needs of Monitor Medical.

Clerkbook Property Group engaged RND Softech to provide transcription services for their property inventory and cleaning company. The main goal was to type inventory dictations in a timely manner with minimal errors. RND Softech was tasked with meticulously transcribing property inspection dictations into Clerkbook's standardized report template within specified time frames. The company was selected due to the good value for cost it offered. A team of 2-5 employees from RND Softech was assigned to this project. The results have been favorable, with RND Softech successfully meeting the set objectives.

Timeliness

4.9

Service Excellence

4.8

Value

4.9

Would Recommend

4.8

Awards

120586

2024

120553

2024

120595

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113168

2024