CloudTask

visit site

CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.

Client Insights

Industry Expertise

Telecommunications

34%

Business services

33%

Information technology

33%

Client Size Distribution

Small Business (<$10M) 15%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 8 projects

$50K-$199K 2 projects

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
13 Reviews

CloudTask was hired by Octink, a signage and display graphics company, to provide sales outsourcing services. The Director of Sales at Octink sought specialized sales expertise, scalability, and cost-effectiveness from CloudTask. The scope of work involved using CloudTask's sales marketplace to hire sales agencies to promote and sell Octink's services. The primary goal was to expand market reach, increase sales, and drive business growth. A team of 2-5 employees from CloudTask was assigned to this project. They were selected for their pricing, culture fit, and value for cost, and were referred to Octink.

Sontay France, a building data solutions company, engaged CloudTask to increase their sales pipeline, achieve revenue growth, and improve sales team efficiency. CloudTask provided first-class talent sourcing and recruitment capabilities, identifying exceptional Sales Development Representative (SDR) candidates. They also designed a tailored training program for Sontay's SDRs, optimized their sales processes, and consistently monitored and reported on SDR performance. The Sales Manager of Sontay France found CloudTask through an online search and a referral, selecting them for their good value for cost.

The socially-led creative agency, We Are Social (US), hired CloudTask to increase sales, improve cold call quality, and gain access to experts. CloudTask provided lead generation and sales augmentation services, aiming to enhance sales figures and improve the quality of leads and appointments. They also offered a scalable sales development strategy and access to best practices in lead generation and appointment setting. CloudTask was found through an online search and was chosen for their pricing and good value for cost.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

81574

2023