Top 100 Business Processes Outsourcing (BPO) Companies in Europe
May 2023Looking for a top business process outsourcing company in Europe?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Europe BPO Services
-
1
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.
Clients
- Cengage
- Omnicharge
- Sekisui Products
- Born & Bred Creative
Industries
Visit SiteNotable Project
Belkins has been contracted by a data generation firm to offer digital marketing services, including lead research, analysis, qualification, email outreach, appointment scheduling, and LinkedIn network building.
"I highly recommend Belkins to any organization seeking a vendor that can deliver exceptional results."
- Get Started
Get connected with a company for free
Tell us about your project, and we'll match you with vetted companies that meet your requirements.
-
2
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Clients
- Nasdaq
- US Bank
- Salesforce
Industries
Visit SiteNotable Project
CIENCE Technologies provided appointment-setting and cold-calling services for an IT services and solutions company. This also involved outreach campaigns, cold emailing, and cold messaging on LinkedIn.
"The appointment generation process was impressive."
-
3
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
- Headspace
- Jam City
- Bittrex
Industries
Visit SiteNotable Project
An IoT company hired Helpware to handle their video labeling efforts.
“Helpware excels at project management.”
-
4
- $1,000+
- 250 - 999 employees
- Warszawa, Poland
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
- Wizz Air
- Metro Cash&Carry
- Bolt
- Yves Rocher
Industries
Visit SiteNotable Project
A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German.
"We are extremely satisfied with Simply Contact's services."
-
5
- $1,000+
- 1,000 - 9,999 employees
- Beograd, Serbia
SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services.
Clients
- Mastercard
- Amazon
- HERE Technologies
- MacPaw
Industries
Visit SiteNotable Project
SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages.
"They are always very responsive and ready to help."
-
6
- Undisclosed
- 250 - 999 employees
- Wrexham, United Kingdom
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
- BMW
- The Federal Saving Bank
- Keller Williams
Industries
Visit SiteNotable Project
A kickboxing fitness facility engages Moneypenny to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.
"They’re friendly, timely, and receptive to my requests."
-
7
- $1,000+
- 50 - 249 employees
- Durrës, Albania
Dalerio Consulting is a consultancy founded in 2017 in Durres, Albania with no more than 10 experts. They specialize in social media marketing, email marketing, and SEO solutions for small and mid-market agencies in the industries of advertising and business services.
Clients
- KlimaTek
- Korrieri
Industries
Visit SiteNotable Project
Dalerio Consulting provided organic SEO, PPC management, and call center services to an HVAC company.
"They were reliable and good communicators."
-
8
- $1,000+
- 250 - 999 employees
- Plovdiv, Bulgaria
Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies.
Clients
- BACK MARKET, Inc.
- Appen
- Xerox
- University of Geneva
Industries
Visit SiteNotable Project
Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions.
"The quality of services experienced by users has increased."
-
9
- $1,000+
- 250 - 999 employees
- Amsterdam, Netherlands
Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.
Industries
Visit SiteNotable Project
Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer support team.
"I was impressed by their flexibility and ability to deal with the structure of our multiple venues."
-
10
- Undisclosed
- 1,000 - 9,999 employees
- București, Romania
PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.
Industries
Visit SiteNotable Project
PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.
“We’ve done several programs with them; they’re our partner for all our outsourcing needs.”
-
11
- $1,000+
- 250 - 999 employees
- București, Romania
Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.
Industries
Visit SiteNotable Project
Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website.
"There are some limitations due to the systems we are using, but Valoris goes above and beyond to overcome them."
-
12
- $250,000+
- 1,000 - 9,999 employees
- București, Romania
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
Visit SiteNotable Project
An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.
"They provide frequent and proactive communication."
-
13
- $1,000+
- 1,000 - 9,999 employees
- Lisboa, Portugal
Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.
Clients
- LevelUp
- Rocksbox
- Peloton
- Paddle.com
Industries
Visit SiteNotable Project
Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks.
“Enshored's communication style and capabilities are top-notch.”
-
14
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
- OneLook
- NectarDesk
Industries
Visit SiteNotable Project
LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.
"The project has been very successful — LimTC truly feels like an extension of our company."
-
15
- Undisclosed
- 1,000 - 9,999 employees
- Edinburgh, United Kingdom
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
Clients
- UCLA
- Verizon
- Bank of America
- Early Impact
Industries
Visit SiteNotable Project
AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.
"It is also impressive how easy it is to get someone on the phone to help when an issue arises."
-
16
- $100,000+
- 10,000+ employees
- Barcelona, Spain
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.
Industries
Visit SiteNotable Project
TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email.
"I really enjoy their collaborative approach, and our working relationship really feels like a partnership."
-
17
- $1,000+
- 10 - 49 employees
- Horsham , United Kingdom
Small direct marketing company Virtual Sales Limited, is in Horsham , United Kingdom. They specialize in direct marketing and market research and were launched in 2001.
Industries
Visit SiteNotable Project
Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them.
"They take the time to fully understand their domain and hone the messaging."
-
18
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.
Clients
- Akridata
- Accelerist
- Arineta
- Vector Software
Industries
Visit SiteNotable Project
SalesAR helps a cannabis marketplace company find leads in their industry. They also perform pre-sale management tasks.
"They do their best to achieve success with their customers!"
-
19
- $1,000+
- 50 - 249 employees
- Málaga, Spain
Atender is a customer service outsourcing company established in 2018. Based in Málaga, Spain, their midsize team focuses on customer service outsourcing.
Visit SiteNotable Project
Atender Group provides ongoing digital marketing support for a marketing startup. They're also working together on developing a platform that suits the client’s needs.
"They are trustworthy and reliable, and their communication enables great results."
-
20
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.
Clients
- DirecTV
- Minted
- Segment
- Zadara
Industries
Visit SiteNotable Project
Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking.
"Not only did they deliver results, but they also shared strategies that we benefited from during the engagement."
-
21
- $5,000+
- 1,000 - 9,999 employees
- Marlow, United Kingdom
INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.Visit SiteIndustries
-
22
- $5,000+
- 50 - 249 employees
- Beograd, Serbia
Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.
Clients
- Cross Country Movers
- Merchant Chimp
- Ink Innovation
- Curateur
Industries
Visit SiteNotable Project
morph was hired by a recruitment agency to upgrade their website's UI/UX design. The "facelift" project largely involved the most important pages of their site.
"They are very responsible when it comes to deadlines."
-
23
- $5,000+
- 2 - 9 employees
- London, United Kingdom
The Lead Gen Dept is a digital agency based in London that specializes in helping B2B companies generate and engage sales-ready leads with your ICP. Founded in 2019, The Lead Gen Dept has a specialized team helping clients to connect and book meetings with pre-approved target accounts. They have significant experience in the enterprise space and take care of all the top-of-funnel activities leading to a prospect requesting a call.
Clients
- WhosOn
- ThinkAutomation
- ArtuData
- Grey Monarch
Industries
Visit SiteNotable Project
Lead Gen Dept. provided lead generation services for a data science and technology consultancy firm. The team refined the target industry list, proposed and finalized targets, and ran campaigns.
"They genuinely provided a unique, tailor-made campaign."
-
24
- $25,000+
- 1,000 - 9,999 employees
- Sofia, Bulgaria
Out2Bound is a marketing agency headquartered in Sofia, Bulgaria, that was established in 2016. Their team of 20 employees offers business consulting, voice services, direct marketing, on-demand lead generation services.
Clients
- Progress Software
- Telelink Group
- Sirma Group
- Pryv
Industries
Visit SiteNotable Project
Out2Bound assisted a software development company's marketing team in generating leads and managing their LinkedIn account. They handled email automation, database update, cold calling, and arranging meetings.
"They demonstrated excellent communication and collaboration."
-
25
- $25,000+
- 1,000 - 9,999 employees
- София, Bulgaria
Pontica Solutions, a non-voice bpo/back office services and answering service company, was founded in 2015. Their midsize team is based in Sofia, Bulgaria and focuses on non-voice bpo/back office services and voice services.
Industries
Visit SiteNotable Project
Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support.
The team also monitors millions of orders per month to ensure timely deliveries."Their operational effectiveness and flexibility have been impressive."
-
26
- Undisclosed
- 1,000 - 9,999 employees
- Edinburgh, United Kingdom
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
- GPS Technologies
- Handyman Matters
- Progressive Comfort Solutions
- healthcare
Industries
Visit SiteNotable Project
AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.
“Their responsiveness stands out.”
-
27
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
Visit SiteNotable Project
Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
"They are proactive, and we have no intention of changing Face For Business for another agency."
-
28
- $1,000+
- 1,000 - 9,999 employees
- London, United Kingdom
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
- American Express
- Time Inc.
- Quantcast
Industries
Visit SiteNotable Project
Quantanite provides ongoing support for a recruitment platform. The team assists the finance and operations department, with tasks ranging from basic accounting to data entry.
"Their analysts are like an extension of our full-time team."
-
29
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Non-voice bpo/back office services company Smart Solutions BPO for IT was established in 2008. The firm provides non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO) and has a small team.
Clients
- Intel
- Pernod Ricard Ukraine
- Sisense
- Abbott
Industries
Visit SiteNotable Project
Smart Solutions provided recruitment services for an SEO company, helping them find a middle-level and a senior-level specialist. The team sourced different-level candidates and presented them to the client.
"They were good at finding SEO specialists of different levels."
-
30
- $1,000+
- 1,000 - 9,999 employees
- London, United Kingdom
LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.
Visit SiteIndustries
Get connected with the right company for you
We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.
Schedule ConsultationMost Reviewed BPO Company in Europe
Check out a BPO Company in Europe with the most new reviews in the past 12 months.
BPO Company
Europe
- 11 8 new reviews
- 12 7 new reviews
- 13 7 new reviews
- 14 6 new reviews
- 15 6 new reviews
