Top 100 Business Processes Outsourcing (BPO) Companies in Europe

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Top 100 Business Processes Outsourcing (BPO) Companies in Europe

The Best of July 2025

Looking for a top business process outsourcing company in Europe?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Europe BPO Services

  • 1
    (63 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Beograd, Serbia
    SupportYourApp, a Customer Service Outsourcing company, was established in 2010. The large Wilmington, Delaware-based team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.
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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

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  • 2
    (9 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    London, England
    Appointment Setter Online is a large Sales Outsourcing company. Launched in 2010, the company is located in London, England; Brooklyn, New York; Dubai, United Arab Emirates and Independence, Missouri. Their services include Sales Outsourcing, Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Clients

    Trainual 15Five electrIQ marketing YCharts

    Industries

  • 3
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a midsize phone answering service. Based in Sofia, Bulgaria, the company was established in 2021. Their team provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, and Back Office Outsourcing.
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    Industries

  • 4
    (46 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine
    Customer Service Outsourcing company Helpware was launched in 2015. They are headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and have a large team. Helpware offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Clients

    DoorDash

    Industries

  • 5
    (35 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Kyiv, Ukraine
    Founded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.
    Read More

    Clients

    eKomi Ltd

    Industries

  • 6
    (26 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Warszawa, Poland
    Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

  • 7
    (22 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

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    Industries

  • 8
    (6 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.8
    Undisclosed
    1,000 - 9,999 employees
    București, Romania
    Customer Service Outsourcing company PartnerHero was founded in 2014. Headquartered in Boise, Idaho; San Pedro Sula, Honduras; Tegucigalpa, Honduras and Quezon City, Philippines, their large team provides Customer Service Outsourcing, Application Testing, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Industries

  • 9
    (21 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    London, England

    Established in 2010, Top Customer Service is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Sales Outsourcing. The company is in Brooklyn, New York; Los Angeles, California; Chicago, Illinois and Houston, Texas.

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    Clients

    Wyze Shippo Duolingo Zocdoc

    Industries

  • 10
    (28 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $25,000+
    1,000 - 9,999 employees
    Sofia, Bulgaria
    Large Sales Outsourcing company MarketStar Bulgaria, is headquartered in Sofia, Bulgaria; Ogden, Utah; Salt Lake City, Utah and Dublin, Ireland. They specialize in Sales Outsourcing, Product Marketing, and Direct Marketing and were founded in 1988.
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    Clients

    Progress Software

    Industries

  • 11
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

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    Clients

    EcoSoft

    Industries

  • 12
    (2 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.5
    $1,000+
    250 - 999 employees
    Plovdiv, Bulgaria
    OWORKERS is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and Customer Service Outsourcing and were launched in 2012.
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    Clients

    BACK MARKET, Inc.

    Industries

  • 13
    (21 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    50 - 249 employees
    Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

    Read More

    Clients

    J2 GLobal

    Industries

  • 14
    (10 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Beograd, Serbia
    Customer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.
    Read More

    Clients

    Birdy Grey Curateur Ink Innovation Kido Cloud

    Industries

  • 15
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Launched in 2006, Valoris Center is an answering service. They are located in București, Romania and Beograd, Serbia and have a midsize team. Their services include Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 16
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Read More

    Industries

  • 17
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Edinburgh , Scotland

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

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    Clients

    Krispy Kreme

    Industries

  • 18
    (18 Reviews) 4.4

    Timeliness

    3.6

    Service Excellence

    4.4

    Value

    3.6

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Read More

    Clients

    GPS Technologies

    Industries

  • 19
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    5.0

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Read More

    Clients

    Just Park

    Industries

  • 20
    (11 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Lisboa, Portugal
    Enshored is a large Customer Service Outsourcing company headquartered in Long Beach, California; Pasig, Philippines; Pasig, Philippines and Cebu City, Philippines. Founded in 2014, the team specializes in Customer Service Outsourcing, Content Moderation Services, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Clients

    LevelUp

    Industries

  • 21
    (7 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

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    Clients

    Byte Technologies

    Industries

  • 22
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Warszawa, Poland
    Voice Contact Center is a large Customer Service Outsourcing company. Founded in 2008, the company is in Warszawa, Poland; Łódź, Poland; Lublin, Poland and Lublin, Poland. Their team offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Industries

  • 23
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    10,000+ employees
    Skopje, North Macedonia
    Emapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.
    Read More

    Industries

  • 24
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Sofia, Bulgaria
    Pontica Solutions is a Sofia, Bulgaria-based Customer Service Outsourcing company. Established in 2015, the midsize team offers Customer Service Outsourcing, Back Office Outsourcing, IT staff augmentation, AI Consulting, and more.
    Read More

    Industries

  • 25
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

    Read More

    Industries

  • 26
    (68 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Zhytomyr, Ukraine
    DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.
    Read More

    Clients

    CDS Global Cloud Yodeck Productive.io Concordia Universcity

    Industries

  • 27
    (114 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    London, England
    Sales Outsourcing company SalesAR is based in Dover, Delaware; London, England and Kyiv, Ukraine. The midsize team specializes in Sales Outsourcing, Call Center Services, Content Marketing, and Email Marketing and was established in 2019.
    Read More

    Clients

    Akridata

    Industries

  • 28
    (223 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Kyiv, Ukraine
    Belkins is a midsize Sales Outsourcing company launched in 2017. Their services include Sales Outsourcing, Email Marketing, CRM consulting and SI, and Call Center Services. The company is in Denver, Colorado; Kyiv, Ukraine; Cheyenne, Wyoming and Lombard, Illinois.
    Read More

    Clients

    Cengage

    Industries

  • 29
    (8 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Iași, Romania
    Located in Iași, Romania, IntelligentBee is a midsize Customer Service Outsourcing company. Launched in 2010, the team provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Clients

    Sendgrid.com

    Industries

  • 30
    (39 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Ed, Sweden
    A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.
    Read More

    Clients

    Svea Solar

    Industries

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