Top 100 Claims Processing Companies
November 2022Looking for a top claims processing consultant?
Stay up-to-date on your claims by hiring a claims processing company. Outsourcing claims processing in the insurance, healthcare, and legal industries may help you focus on customer relationships and reduce the chances of false claims.
That's why we've created this list of the best claims processing companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)
List of the Best Claims Processing Services
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1
- $1,000+
- 250 - 999 employees
- Gilbert, AZ
Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
Clients
- ATT
- RingCentral
- Wireless Watchdogs
- MSP's
Industries
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Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.
“They're very knowledgeable and they were always available to address the requests from our users.”
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2
- $1,000+
- 1,000 - 9,999 employees
- Hollywood, FL
Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.
Clients
- Amazon
- Aavgo
- TheDreamzTeam
- Managed IT Solutions
Industries
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Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.
"The VAs are competent, easy to talk with and are willing to be trained."
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3
- $10,000+
- 10,000+ employees
- Kolkata, India
Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.
Clients
- PAYTM
- TATA
- SNAPDEAL
- RELIANCE JIO
Industries
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Fusion BPO Services offered customer service outsourcing for a digital tech company. The client wants a multilingual platform that is cost-effective and near-shore.
"About 20 highly experienced customer service agents communicated with us quite smoothly."
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4
- $1,000+
- 250 - 999 employees
- Angeles, Philippines
Connext Global Solutions is a non-voice bpo/back office services company. The midsize Honolulu, Hawaii-based agency was launched in 2014. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.
Industries
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Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project.
"We've found the provided resources to be very high quality and wonderful to work with."
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5
- $1,000+
- 250 - 999 employees
- Dnipro, Ukraine
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
- Wizz Air
- Metro Cash&Carry
- Bolt
- Yves Rocher
Industries
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Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers.
"They’re not complacent and are always looking for additional things to do."
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6
- $1,000+
- 250 - 999 employees
- London, United Kingdom
Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies.
Clients
- BACK MARKET, Inc.
- Appen
- Xerox
- University of Geneva
Industries
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Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions.
"The quality of services experienced by users has increased."
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7
- $1,000+
- 50 - 249 employees
- New York City, NY
CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.
Clients
- WebFX
- Pfizer
- Allstate
- Asurea
Industries
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CrewBloom provides ongoing call center services for an automated sales and marketing software solution. They respond to inbound leads who are currently using a free trial version, encouraging more subscriptions.
"They have great communication and are a very experienced team."
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8
- $1,000+
- 1,000 - 9,999 employees
- Bengaluru, India
Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.
Clients
- Groupon
- Sprint
- Web2Carz
- Wyndham
Industries
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A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.
"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm
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9
- $50,000+
- 10,000+ employees
- Wei Fang Shi, China
Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.
Industries
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Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more.
"We really appreciate the accountability of Welsend team from their ops to top management."
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10
- $1,000+
- 250 - 999 employees
- Los Angeles, CA
Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
Industries
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Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.
"I appreciated how thorough the intake call was."
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11
- $1,000+
- 1,000 - 9,999 employees
- San Francisco, CA
Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries.
Industries
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VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.
"They have an outstanding workflow — the process I have been through with this team has been seamless."
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12
- $1,000+
- 50 - 249 employees
- Durrës, Albania
Dalerio Consulting is a consultancy founded in 2017 in Durres, Albania with no more than 10 experts. They specialize in social media marketing, email marketing, and SEO solutions for small and mid-market agencies in the industries of advertising and business services.
Clients
- KlimaTek
- Korrieri
Industries
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Dalerio Consulting provides ongoing web design and digital marketing services. They built the website in WordPress and are currently promoting it on social media.
"Everything I have asked for so far in terms of design they’ve delivered."
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13
- Undisclosed
- 50 - 249 employees
- Torreón, Mexico
Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.
Clients
- Now Prop Preservation LLC
- ASI Inc.
Industries
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Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking.
“While we’ve been working with them for a short time, I’ve seen more results in 6 months than in the past 3 years.”
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14
- $1,000+
- 250 - 999 employees
- Millstone, NJ
ARDEM Incorporated is a business process outsourcing firm based in Hillsborough, New Jersey with an additional location in India. Established in 2004, ARDEM has over 250 employees. The firm specializes in data entry and non-voice services but are equipped to offer voice call support as well.
Industries
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ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.
"It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency
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15
- $5,000+
- 50 - 249 employees
- Dallas, TX
Xtreme Technologies, a custom software development firm, was founded in 2020. They are based in Dallas, Texas and have a small team. Xtreme Technologies offers custom software development, branding, digital strategy, graphic design, and more.
Industries
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An aviation and aerospace repair company hired Xtreme Technologies for IT consulting and SI services. The team was tasked with understanding the client's business model and creating an ERP system
"The team was prompt in understanding the processes and issues, making the process smooth and less painful."
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16
- $25,000+
- 250 - 999 employees
- Amsterdam, Netherlands
iSolve Technologies is an IT consulting and development company based out of Chennai, India. Founded in 2004, their team of approximately 88 employees serve midmarket and enterprise-level clients primarily in the IT, financial, and medical sectors. They provide custom software development, managed IT services, and IT consulting.
Clients
- Artic Seafood Group AS
- DAIMLER Financial Services
- Barclays
- ABN AMRO Bank N.V.
Industries
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iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.
"Whenever I need support, they’ll come to my office immediately and rectify the error."
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17
- $1,000+
- 50 - 249 employees
- Portland, OR
TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.
Clients
- Bank of America
- Merrill Lynch
- Taxpayer Association of Oregon
- C2 Financial Corp.
Industries
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TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.
“TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items.”
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18
- Undisclosed
- 250 - 999 employees
- Amsterdam, Netherlands
Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.
Industries
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Pexly provides ongoing customer support services for an online retailer. Their main task is to handle any customer inquiries and requests on a regular basis.
"We're impressed with the quality of their responses to customers."
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19
- $50,000+
- 250 - 999 employees
- Salisbury, NC
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company.
"They really wanted us to be successful and understood our situation."
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20
- $5,000+
- 50 - 249 employees
- Beograd, Serbia
Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.
Clients
- Cross Country Movers
- Merchant Chimp
- Ink Innovation
- Curateur
Industries
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A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user feedback.
"They deliver all our needs on time."
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21
- $25,000+
- 250 - 999 employees
- Dubai, United Arab Emirates
Clario Tech DMCC is a cybersecurity company based in Dubai, U.A.E. The company, founded in 2014, has more than 600 employees and provides non-voice BPO/back office services, voice services, and cybersecurity services. Clario serves enterprise and smaller-sized companies in various industries that include consumer products & services, IT, and business services.
Clients
- Slimware Utilitise
- Nord VPN
- Identity Force
- Upclick (Avanquest) and many more
Industries
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Clario Tech provides ongoing BPO services for a game technology company. Their main responsibilities include providing customer care support over the phone, product and platform guidance, and resolving issues.
"The best things about them are their fast BPO services set up, level of expertise, people, and pleasant cost per service."
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22
- Undisclosed
- 1,000 - 9,999 employees
- Birkenhead, United Kingdom
The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.
Clients
- Plusnet
- at800
- River Island
- ATOS
Industries
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The Contact Company provides call center services for a specialized online retailer.
"Their team is committed to transparency and finding ways to address any obstacle that we meet."
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23
- $1,000+
- 10,000+ employees
- Irving, TX
SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.
Clients
- Albany Medical Center
- Healthnet PDM and Capitation
- Concentra
- Catholic Diocese of Austin
Industries
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SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.
"Communication is their strong suit." —Finance Manager, Business Services Company
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24
- $1,000+
- 250 - 999 employees
- Udaipur, India
Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services.
Industries
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Fusion Business Solutions (P) Limited provided HR services for a recruitment company. The team helped with the recruitment, sourcing, and screening process of potential candidates.
"The work was steady, and the daily feedback was very helpful."
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25
- $1,000+
- 50 - 249 employees
- Diamond Bar, CA
BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.
Clients
- NextGen Healthcare
- eClinical Works
- Allscripts
Industries
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BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.
"They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company
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26
- $5,000+
- 250 - 999 employees
- El Segundo, CA
IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees. IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.
Industries
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A healthcare firm needed outsourced assistance to help them work more efficiently. IQ BackOffice provides payment processing, cyber security, data, and legal services that have made the company more efficient, innovative, and proactive.
"They use innovative technology and provide great security...There is nothing they need to improve." — IT President, Healthcare Firm
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27
- $1,000+
- 50 - 249 employees
- PARLIN, NJ
Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.
Industries
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Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues.
"They hold themselves accountable for any errors and are quick to correct or prevent them."
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28
- Undisclosed
- 10 - 49 employees
- Victorville, CA
Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009.
Industries
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An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.
"Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company
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29
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses.
Clients
- Friend Factory
- Team Liquid
- Klingit
- IOPS Team
Industries
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Ukrany has been hired by a creative service company for the recruitment of talented and creative candidates for multiple vacancies. They also manage the operational parts of the collaboration.
"They understand our needs in a good way, and they work as a partner more than just a vendor."
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30
- $50,000+
- 250 - 999 employees
- Plantation, FL
Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.
Clients
- Pepsico
- Revlon
- Target
- Pandora
Industries
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Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud.
“They follow through, assess issues, and adjust based on those issues.”
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