Top 50 Claims Processing Companies

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

"It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

"They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

A health company needed assistance with their medical billing. GroupOne Health Source provided the long-term service at an affordable price. The staff now has less work to complete since the agency came aboard.

"Our company saves 20 man-hours on a monthly basis."– Administrative Manager, Health Company

A healthcare firm needed outsourced assistance to help them work more efficiently. IQ BackOffice provides payment processing, cyber security, data, and legal services that have made the company more efficient, innovative, and proactive. 

"They use innovative technology and provide great security...There is nothing they need to improve." — IT President, Healthcare Firm

SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

"Communication is their strong suit." —Finance Manager, Business Services Company

A business dev agency hired Clario Tech DMCC to provide for their clients 24/7 customer and product support. Clario also provided sales operation outsource and QA support. In addition, Clario also designed a sales business model for these clients to support and exceed business goals. Because of this engagement, the agency enabled the clients to exceed profit targets by 27%.

"High quality of the service and performance results. Continuously growing expertise of Clario Tech DMCC helped us grow all 3 businesses." - Business Consultant & Business Dev Manager, Business Dev Agency

An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

"Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

GCS Agents provided security consulting and analytics for an energy company's database servers. As a result, the client's security services and communication vastly improved, reducing its hours and money spent on the task.  

"The data security and communications outside of my internal database was and is very excellent. I would love to give their name but I don't do that for security reasons." – IT Executive, Energy Company

The Contact Company established a scalable 24/7 customer service center to accommodate a television platform's growing customer needs. The team offers sales and technical support through a variety of channels including email, phone, social media, live chat, and web forums. The client spoke highly of the team's core values and their influence on their work.

“Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction.” –Operations Director, Entertainment Platform
 

Mindy Support offered their expertise to a marketing group that needed to engage with B2B companies through sources like LinkedIn. They provided cost-effect support to engage in business development for the client.

“It’s very effective. We make great use of communications technology to bridge the time and distance gap. Their effective use of technology to make the time distance entirely irrelevant.” – Owner, Marketing Group

Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

"[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

"Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

WiserBrand worked on digital marketing for a business services platform. They managed blogging platforms and social media accounts, put out press releases, and worked on SEO. They also delivered progress reports regularly throughout the engagement. The client was impressed with the team's work. 

“Our conversion increased by 30% thanks to effective SEO and smart blog management.” – Marketing Specialist, Business Services Platform

Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

"They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

A Digital Marketing Company tapped Global Outsourcing Solutions' call centers and facilities to do cold-call and lead sourcing outreach. They would call leads and establish an introduction for the Company and then transfer the call to the Company's sales team to close. Through this engagement, the Company has seen high closing rates.

"They’re very flexible and allow us to be 100% involved. They don’t just see me as a client, they see me as a part of the team." - Project Manager, Digital Marketing Company 

2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.

"They are essential to our business." — Marketing Associate, Business Services Firm

Navigant handled the claims processing needs, supplying stability, experience, and efficiency for an IT company. They allow the client to avoid interacting directly with the public.

"It has been a quite satisfactory experience that is helping us grow as a service company." — IT Director, IT Company

Srisys Inc worked with a healthcare company to implement a back office, data entry service. The service allows the company's medical professionals to spend more time focusing on their duties, rather than worrying about patient files.

“Their [Srisys Inc’s] customer service is a huge strength of theirs. It is number one.” — Employee, Healthcare Company

Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

"[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

"They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

Remote Team Solutions provided back-office data entry services for a real estate company. The team processed paperwork and managed the client's web portals.

Cogneesol did data processing for a child care consultancy. They also reviewed and analyzed patient records. The team is adaptable and supportive.

“They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs. “ – Business Administration Manager, Child Care Consultancy

BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

"They have large coverage." - Manager, IT Firm

Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

"They have great service and speedy resources." — IT Manager, Technology Company

Together with an industrial chemical distributor, Fusion Business Solutions Pvt Ltd delivered an e-commerce website and is in the midst of a WordPress website development. The client is pleased by their attention to detail and responsiveness. 

"They quickly respond to changes or any idea that we have that goes in a different direction. They meet deadlines. I’m never waiting on them to get something done." – Digital Marketing Specialist, Industrial Chemical Distributor

TechSpeed LLC performed data collection for a healthcare research agency. They used their data mining skills to aggregate information relating to a global research study on pain. The report they compiled based on this information allowed the client to refine their research parameters and to gain much-needed expertise in that subject area. 

“TechSpeed is our go-to partner for data mining. We highly recommend them.” – Partner, Healthcare Market Research Agency
 

Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

"They compare well to others" - Manager, Healthcare Provider

Premier BPO provided virtual backend administrative services for an IT company. Their team developed interfaces with custodians, vendors, IT staff, and other employees. Their work optimized workflow, saving time and money.

"They are great at working with customers."–IT Executie, IT Company

A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

"They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm