Top 100 Claims Processing Companies

Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4.

"Everyone from Unity is cheerful, upbeat, and positive, on all levels."

Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly. 

"Their project management is excellent."

Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

"I appreciated how thorough the intake call was."

Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM.

"They are easy to talk to. Scheduling meetings or training are hassle-free."

CrewBloom provides customer support outsourcing services for a container manufacturing company. They've provided three sales development representatives to answer calls and respond to inquiries and requests.

“CrewBloom has been a good partner in helping us grow our business quickly."

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

Fusion BPO Services handles customer and telemarketing services for a call center company. They offer general 9–5 shifts for their different time zones.

"We haven't experienced any dips in quality or communication with Fusion BPO Services."

VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

"They have an outstanding workflow — the process I have been through with this team has been seamless."

Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions.

"Our partnership has been very collaborative because their communication skills are always on point."

Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions.

"The quality of services experienced by users has increased."

Dalerio Consulting provides ongoing web design and digital marketing services. They built the website in WordPress and are currently promoting it on social media.

"Everything I have asked for so far in terms of design they’ve delivered." 

ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

"It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.

"Whenever I need support, they’ll come to my office immediately and rectify the error."

TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos.

"They are professional and helpful, and they always deliver work on time."

morph was hired by a recruitment agency to upgrade their website's UI/UX design. The "facelift" project largely involved the most important pages of their site.

"They are very responsible when it comes to deadlines."

GCS Agents provided security consulting and analytics for an energy company's database servers. As a result, the client's security services and communication vastly improved, reducing its hours and money spent on the task.  

"The data security and communications outside of my internal database was and is very excellent. I would love to give their name but I don't do that for security reasons." – IT Executive, Energy Company

Pexly is providing 24/7 customer support to a recreation facility to help them manage their relationship with their customers, players, and partners and improve their existing customer base. 

"The Pexly team is very aware and always reachable, which I value tremendously."

A business dev agency hired Clario Tech DMCC to provide for their clients 24/7 customer and product support. Clario also provided sales operation outsource and QA support. In addition, Clario also designed a sales business model for these clients to support and exceed business goals. Because of this engagement, the agency enabled the clients to exceed profit targets by 27%.

"High quality of the service and performance results. Continuously growing expertise of Clario Tech DMCC helped us grow all 3 businesses." - Business Consultant & Business Dev Manager, Business Dev Agency

SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

"Communication is their strong suit." —Finance Manager, Business Services Company

The Contact Company established a scalable 24/7 customer service center to accommodate a television platform's growing customer needs. The team offers sales and technical support through a variety of channels including email, phone, social media, live chat, and web forums. The client spoke highly of the team's core values and their influence on their work.

“Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction.” –Operations Director, Entertainment Platform
 

Fusion Business Solutions Pvt Ltd provides customer service process support for an insurance company. They've helped refine insurance policies, maintain customer service, and assist with rating renewals.

"They are always available to talk about the project."

BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

"They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

A healthcare firm needed outsourced assistance to help them work more efficiently. IQ BackOffice provides payment processing, cyber security, data, and legal services that have made the company more efficient, innovative, and proactive. 

"They use innovative technology and provide great security...There is nothing they need to improve." — IT President, Healthcare Firm

An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

"Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

A startup IT company hired Ukrany for outsourcing solutions. The team was tasked to find a cost-effective design team who can perform the client's needs.

"We liked the fact that they took all the responsibility for candidates they provided."

A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.

"They provided highly efficient operators at a profitable price."

Cogneesol did data processing for a child care consultancy. They also reviewed and analyzed patient records. The team is adaptable and supportive.

“They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs. “ – Business Administration Manager, Child Care Consultancy

Pharmbills provides accounting services to a financial consulting firm. Their services include behavioral health billing, payment posting, and claims follow-up with insurance.

"Pharmbills is such a well-run company."

iCareBilling has provided IT consulting and SI services for an eyecare company. The team is tasked with managing the client's contracts and credentials with Medicare and Medicaid.

"iCareBilling is easy to get a hold of."

Navigant handled the claims processing needs, supplying stability, experience, and efficiency for an IT company. They allow the client to avoid interacting directly with the public.

"It has been a quite satisfactory experience that is helping us grow as a service company." — IT Director, IT Company