CommAlert
visit site- $50,000+
- 50 - 249 employees
- Edmonton, Canada
Client Insights
Industry Expertise
40%
25%
25%
10%
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 50%
Common Project Size
$10K-$49K 1 project
$50K-$199K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
The CommAlert Group provided call center services for a custom software and digital platform development agency. Their task was to handle after-hours support and on-call services, ensuring 24-7 availability which was a strategic advantage for the agency. The choice of The CommAlert Group was driven by their locality and the voice coverage they offered. The agency worked directly with the team at CommAlert, making the feedback process straightforward and tailored to their ongoing needs.
In another project, The CommAlert Group was hired by a digital marketing agency to handle their inbound calls, including those received after business hours. The goal was to prevent the loss of any potential business. The decision to choose CommAlert was influenced by positive reviews and referrals from other companies in the same industry. They provided call handling coverage after business hours and ensured that potential customers were dealt with professionally. They also performed lead-capture duties and maintained the brand's reputation in every interaction. The agency worked closely with Jessica, an Account Manager from CommAlert, who provided regular updates and suggested improvements for their lead handling.