Conectys

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Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

Client Insights

Industry Expertise

Financial services

12%

Gaming

12%

Hospitality & leisure

12%

Retail

12%

Telecommunications

12%

Utilities

12%

eCommerce

12%

Medical

11%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 75%

Common Project Size

<$10K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
2 Reviews

Conectys was hired by a global AI computing company to provide European technical support. The company was chosen for its comprehensive and competitive proposal that outperformed multiple other RFQs. Conectys undertook the responsibility of offering technical support services for the client's consumer product line in seven different languages. An account team was set up, consisting of direct managers and QA staff, to ensure a smooth execution of the project. Weekly conference calls were scheduled to discuss the project progress, results, and metrics. The client was highly appreciative of the strategic approach and meticulous execution carried out by Conectys.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

4.5

Awards

36739

2022