Conectys

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Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

Client Insights

Industry Expertise

Financial services

12%

Gaming

12%

Hospitality & leisure

12%

Retail

12%

Telecommunications

12%

Utilities

12%

eCommerce

12%

Medical

11%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 75%

Common Project Size

<$10K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
2 Reviews

Conectys was hired by an international corporation to provide European technical support for their consumer product line. The selection of Conectys as the vendor was based on multiple Request for Quotations (RFQs), with Conectys being chosen for their overall best proposed solution. The project involved providing technical support services in seven languages. The corporation worked with an account team from Conectys, which included direct managers and quality assurance staff. Weekly conference calls were held to discuss projects, results, and metrics. The feedback process was systematic and regular, ensuring the project's success and the client's satisfaction.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

4.5

Awards

36739

2022